When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waco S 2nd St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Many reviews highlighted long wait times for food, even for online orders, with some customers waiting over an hour.
Food Quality
While some customers enjoyed the wings and fries, others complained about food being overcooked, cold, or lacking seasoning.
Customer Service
Feedback indicated a lack of responsiveness and rudeness from staff, with several customers expressing dissatisfaction with the service.
Cleanliness
Several reviews mentioned cleanliness issues within the establishment, affecting the overall dining experience.
EM
EHTZVETTE MENDOZA
Nov 24, 2025
2.0
messed up my order... called about my order, wingstop told me they would post my order for remake.... fast forward I make a order and I tell them about my past order remake (that they told me they would remake) and said they CANT do it! OKAY... I PICK UP MY ORDER AND THEY 🗣️STILL MESS UP MY DAMN ORDER🗣️ LUCKILY I LOOKED BEFORE I LEFT THE STORE!!
0/10 (BACK TO BACK MESS UPS)
CH
Celeste Holmes
Oct 18, 2025
4.0
Food was delicious
JP
Johana Pacheco
Oct 14, 2025
5.0
Good customer service,was very delecius
Faster anda on the time
SC
Sara Kay Childs
Oct 8, 2025
1.0
Order took too long and staff didn't seemed concerned when asked about the wait time. I give the service at this location a complete thumbs down.
RW
Rebecca “Becky” Windom
Oct 6, 2025
1.0
Waited over an hour for my order which they still got wrong. Employees were the rudest people on planet earth. Not worth the money or time or gas it takes to come here! Horrible service, bad food, and ratchet employees. Do better!!!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Waco S 2nd St?
You can order classic wings, boneless wings, and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot at Wingstop Waco S 2nd St.
What are the operating hours for Wingstop Waco S 2nd St?
Wingstop Waco S 2nd St is open from 10:30 AM to midnight Sunday through Thursday, and from 10:30 AM to 1:00 AM on Friday and Saturday.
Does Wingstop Waco S 2nd St offer delivery and takeout services?
Yes, Wingstop Waco S 2nd St offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I place my order online for carryout or delivery at Wingstop Waco S 2nd St?
Yes, you can order online for carryout or delivery using their website or mobile apps available on both iOS and Android.
Is there a drive-through service available at Wingstop Waco S 2nd St?
No, Wingstop Waco S 2nd St does not have drive-through service; it is closed for drive-through all week.
What payment methods are accepted at Wingstop Waco S 2nd St?
The restaurant accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Waco S 2nd St located?
Wingstop is located at 220 S 2Nd St Ste 2, Waco, TX 76701, United States.
What nearby dining options are available around Wingstop Waco S 2nd St?
Nearby dining options include Teriyaki Park (Japanese and sushi), Billy Bob's Burgers Bar and Grill (burger and bar), and Bangkok Royal (Thai cuisine).
Are there any nearby places for relaxation or beauty services close to Wingstop Waco S 2nd St?
Yes, nearby you can find Pura Vida Day Spa Waco and bskinstudio for spa and beauty treatments.
What are some nearby attractions or stores near Wingstop Waco S 2nd St that customers might visit?
Customers might enjoy visiting The Olive Branch bakery and cafe, Shops of River Square Center for antiques and gifts, and Grae Apparel boutique.