Wingstop

3.7
474 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Waco S 2nd St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
220 S 2Nd St Ste 2, Waco, TX
76701, United States

Hours

Reviews

3.7
474 reviews
5 stars
222
4 stars
90
3 stars
48
2 stars
25
1 star
89

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Many reviews highlighted long wait times for food, even for online orders, with some customers waiting over an hour.

Food Quality

While some customers enjoyed the wings and fries, others complained about food being overcooked, cold, or lacking seasoning.

Customer Service

Feedback indicated a lack of responsiveness and rudeness from staff, with several customers expressing dissatisfaction with the service.

Cleanliness

Several reviews mentioned cleanliness issues within the establishment, affecting the overall dining experience.
  • EM
    EHTZVETTE MENDOZA
    Nov 24, 2025
    2.0
    messed up my order... called about my order, wingstop told me they would post my order for remake.... fast forward I make a order and I tell them about my past order remake (that they told me they would remake) and said they CANT do it! OKAY... I PICK UP MY ORDER AND THEY 🗣️STILL MESS UP MY DAMN ORDER🗣️ LUCKILY I LOOKED BEFORE I LEFT THE STORE!! 0/10 (BACK TO BACK MESS UPS)
  • CH
    Celeste Holmes
    Oct 18, 2025
    4.0
    Food was delicious
  • JP
    Johana Pacheco
    Oct 14, 2025
    5.0
    Good customer service,was very delecius Faster anda on the time
  • SC
    Sara Kay Childs
    Oct 8, 2025
    1.0
    Order took too long and staff didn't seemed concerned when asked about the wait time. I give the service at this location a complete thumbs down.
  • RW
    Rebecca “Becky” Windom
    Oct 6, 2025
    1.0
    Waited over an hour for my order which they still got wrong. Employees were the rudest people on planet earth. Not worth the money or time or gas it takes to come here! Horrible service, bad food, and ratchet employees. Do better!!!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.