Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.2
279 reviews
5 stars
130
4 stars
23
3 stars
12
2 stars
13
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for food orders, often exceeding 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
While some customers enjoyed the food, many complained about receiving cold or unsatisfactory meals.
Customer Service
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or inattentive.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant and bathrooms, impacting the overall dining experience.
- SWSamantha WetzelJan 2, 20261.0If you use the app for curbside, order 15 to 20 minutes before hand, because the food is always at least 15 minutes later than the predicted time. And the employees are not always the nicest
- KCKarren ChavezDec 29, 20255.0Went there yesterday with my family of 7! Food came out complete and very nice service regardless of other negative customers. Definitely recommend they need to be treated nicer!!
- GSGP Williams Sr.Dec 28, 20251.0Honestly Customer Service is great with the food qualities is the problem I did speak to the manager and the manager does have common sense and understanding. I was in the drive-through order my food I was asked to pull forward the person behind me pulled up and a few months later a bag was handed out of the window into the car then hand it back into the window at this point I went around and went inside and asked for a refund. The manager came out and asked why do I want a refund? I explained to him that I saw a bag out the window and then back into the building which I don’t like. I’m not comfortable with it. The manager said that that wasn’t your food they say they’re making fresh hashbrowns for my order. The manager offered me a coupon for a free item. I did not accept the coupon because free stuff doesn’t solve the problem once I got to my destination I opened up my food start to eat it got through half of my sandwich which at that point was the yellow part of the egg it wasn’t done total waste of money.
- MTMichelle TorresDec 6, 20251.0Soo disappointed this evening! Never have I had to wait 30 minutes in the drive thru at this location. There were only 5 cars in front of me. When I finally get to the window my order was not read to me. I told the girl what I ordered and asked her if it had been given to someone else. Bc they normally ask for names but they did not tonight. She closed the window said she'd be right back. She came back said she found the order, she was in the wrong screen. I asked if it was going to be another 30 minute wait for the food. she said, that, I cannot guarantee. I said I don't have another 30 minutes to wait. She she said one minute. Came back and said all they had to do is wrap my two burgers and the fries were ready. IT WAS ALL COLD. FRIES NOT EVEN FRESH AND COLD. BURGERS LOOKED GREAT, MEAT COLD. I live 5 minutes away. My burgers are always still hot when I get home. Fries are always still hot when I get home. Fries were cold when they were handed to me. Every one knows the fries are the first thing we go for soon as you close the window. I had waited too long to make it another issue. Costs are high for everyone everywhere. So when we choose to spend the money at Whataburger instead of chick fil a across the street. Please get the orders right, and my all means serve it hot and fresh. I'm beyond disappointed when I finally pay for a Whataburger and it's cold. 🙁 Time 10:31 - 11:05pm from time of entry to leaving the parking lot. What's going on at this location?! Please get it together soon. The other location are too far and lines are always long. And wait is just like it was here tonight. Please don't turn into the rest of them.
- STSavanna TorresDec 4, 20252.0They are usually very good but I just got take out from them and it was bad. I ordered a #13 chicken tender meal and they forgot my gravy and I ordered an extra tender they forgot that as well. They filled up my Large Dr Pepper half way and forgot my vanilla shake, I had to go back in to get it. They had no napkins in the bag. Didn’t grill my boyfriend’s onions on his patty melt even though we requested it. His Sprite was flat and wasn’t filled up all the way in his Large drink. When I went inside to ask about my medium vanilla shake that they forgot they were just walking around looking busy when they weren’t doing a thing. A lady with a grey whataburger shirt (I think she was the manager) had to come back inside from stepping out to ask me if I had been helped. Terrible experience this time, unsatisfactory.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Waco, TX?
Whataburger in Waco, TX is open 24 hours a day, 7 days a week, providing continuous service every day of the week.
What types of food does Whataburger offer at this location?
This Whataburger offers a variety of items including burgers, chicken, salads, and breakfast options, all made to order using 100% pure beef and fresh ingredients.
Does Whataburger in Waco serve breakfast and late-night food?
Yes, Whataburger serves breakfast and is also open late night to cater to customers at all hours.
Is the Whataburger location wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Can I pay with credit cards or mobile NFC payments at this Whataburger?
Yes, payments can be made via credit card, debit card, and mobile NFC options; cash is not required.
Does the Waco Whataburger have seating and restroom facilities?
Yes, this location offers seating for customers and has restroom facilities available.
Are children and dogs welcome at this Whataburger?
Children are welcome at this location and it also allows dogs outside, though dogs are not allowed inside the restaurant.
What nearby coffee shops can I visit before or after dining at Whataburger?
Nearby coffee shops include Black Rifle Coffee Company, BRCC Waco, and Starbucks, perfect for grabbing a coffee before or after your meal at Whataburger.
What entertainment options are near Whataburger in Waco?
Nearby entertainment includes Cinemark Waco and XD cinema, Main Event bowling alley, and Topgolf for fun activities before or after your meal.
Are there other dining options near Whataburger if you want to try something different?
Yes, there are several nearby dining options such as Chick-fil-A for fast food, Black Bear Diner for American cuisine, and Old Chicago Pizza & Taproom for pizza and drinks.