Whataburger

3.8
3175 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1101 N VALLEY MILLS DR, WACO, TX
76710, United States

Hours

Reviews

3.9
3,101 reviews
5 stars
1,531
4 stars
653
3 stars
354
2 stars
164
1 star
399

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.

Food Quality

While some customers enjoyed the food, many noted that it was often served cold or not fresh, with complaints about food presentation.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from employees, contributing to a negative dining experience.

Cleanliness Concerns

There were reports of unsanitary conditions, including sightings of pests and unclean dining areas.
  • CG
    Claudia Guerrero
    Nov 14, 2025
    2.0
    Every time I get food from here they always get my order wrong. Every single time something is missing.
  • AY
    Angelo Ybarra
    Oct 18, 2025
    1.0
    Went the at 10:30 pm oct 17,2025 my order was wrong. I ordered an extra patty cause me and my wife had ordered two patty milks and I had added a patty. I didn’t get the extra patty when we got the food. The food was cold so I called up there and the guy told me he would remake it to bring the receipt. I bring the receipt I gave the order to them. I waited 45 minutes for them to remake the order because they forgot about me in the lobby. I love Whataburger. It’s not Whataburger‘s fault. It’s the people that make the food. They’re too busy talking worried about other things than making people’s order once I got my food. It was sloppy put together on the patty meal. There was no patty meal sauce, but there was onions. Everything was wrong. I was tired, angry frustrated, but there was no reason for me to take it out on them so I caught my breath then I calm down. I just don’t recommend that Whataburger and corporate I hope they can do better training on their employees. I just wanted to go home and eat from a long day. I already had it rough didn’t come home. Food was terrible. Then she threw in some pies apple pies. I don’t even like apple pies to make up for the weight. I wasn’t expecting anything extra. I just one of my food if y’all don’t wanna work in restaurants, then don’t work there people work hard for their money and they want to get what they paid for and I have to come back twice. Maybe somebody will actually read this maybe not maybe it might actually reach out to somebody. I just think They need the proper training maybe they wasn’t trained right remember, Whataburger was always right and never made a mistake. Maybe a couple of times, but not all the time and they would fix it right there and then instead of having somebody wait that long for a remake and got everybody else’s orders out. .
  • SA
    Sean Allan
    Oct 16, 2025
    4.0
    I dont like whataburger because I have never really had fresh food from there. My wife recently made me go and the food was fresh! Fries and burger were so good I had to go back the next day!
  • KW
    Kelly and Kayla W
    Oct 14, 2025
    1.0
    DO NOT EAT HERE!! we went last night for dinner. The gentleman behind the counter was less than thrilled to be there and didn't really respond to much of anything. He didn't repeat the order back, tossed our cups at us and grunted our total. There was a long black hair in my fries and a short one in my child's drink as well as what looked like a booger. My child is now sick with an upset stomach and my husband said he isn't feeling well too. You have been warned.
  • LR
    Lena Rivas
    Oct 11, 2025
    1.0
    Pulled up with no rush, 2 cars in front of us. They didn’t repeat the order to us, just told us to pull to the second window. As we did, they charged us for 2 larges even though we asked for medium, also got the drinks wrong. Ordered one strawberry and one chocolate shake. Gave us 2 strawberries and couldn’t take back one of them because of policy (understandable, but why not offer a refund? They did give us the chocolate shake) Then we asked for an extra patty for each burger, just to check later at home that they put the wrong sauce on a burger and gave one burger three patties and the other the standard one. A rush came while we were sitting waiting so I understand the sudden commotion and human error, however, employees should be retrained on a few things! On top of everything, we were overcharged and never asked to do a refund! All of that commotion for the food to be mid

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Waco, TX?

Whataburger in Waco, TX is open 24 hours a day, 7 days a week, though holiday hours may differ.

Does Whataburger offer delivery and pickup services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.