At Wendy’s in Waco, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Waco, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.
Food Quality
There were numerous complaints about food being cold, overcooked, or incorrect, with some customers experiencing undercooked meat.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty restrooms and unkempt dining areas.
Ordering Process
Customers expressed frustration with the kiosk ordering system, preferring traditional service and reporting issues with order accuracy.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and fresh food at certain times.
MM
mike
Feb 10, 2026
1.0
This was the absolute worst service i have ever got at a fast food restaurant.Their was people in line and 3 people were behind the counter and NOBODY would wait on us.The manager was the worst offender.I will never go to SLOW food Wendys again.I never write reviews but this was rediculous.They were purposly not waiting on us.After it was very obvious they were avoiding us i left.That manager should be fired yesterday.
DR
Daniel Roach
Feb 2, 2026
1.0
The only reason they deserve the one star is today was the first time an employee was nice and greeted me. I believe her name was Nat. She was very nice. The lady at the first window was rude and didn't say barely anything. The manager putting the bag together seems like she hates being there was very annoyed when I asked for a ranch. I like the food here but every time I'm at this location I have the worst experience with the employees. All rude and have no training in customer service at all. I feel sorry for the owner if this is a franchise. I would recommend hiring a whole new staff to great customers.
AS
Alyson Sultan
Jan 9, 2026
1.0
I ordered food online to be picked up and when I got there, it wasn’t ready and I was told that they don’t fill online orders until you arrive at the restaurant and then proceeded to take 15 minutes to fill my order! The attitude they had was nasty and rude as hell! Avoid this location!
CC
Chase
Dec 30, 2025
1.0
Learn how to make food correctly from delivery. Yet yall got my money, getting a refund from Uber as we speak
KS
Kristen Swisher
Dec 3, 2025
1.0
They never have drinks in there freestyle machine. Like do they not order what they need too? I've managed restaurants and this one isn't managed well. Makes me sad for this location. The ice machine doesn't work on the freestyle and it's been like that for months. They have money to fix the things they need to I'm sure. They give very little ice in the cups and get upset if you ask for more. They really need to fix this.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2724 West Loop 340, Waco, TX?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 2724 West Loop 340 offers breakfast options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery service available at Wendy's in Waco, TX?
Yes, delivery is available. Check the Wendy's app or order.wendys.com to see if delivery is offered in your area.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://order.wendys.com or on the Wendy's mobile app by selecting this location.
How can I contact the Wendy's at 2724 West Loop 340 for questions or feedback?
You can call (254) 262-0975 or contact Wendy's Customer Care via their Contact page, live chat, or satisfaction survey.
Is dine-in available at this Wendy's location?
Yes, Wendy's at this address offers dine-in, drive-thru, takeout, and delivery where available.
What nearby restaurants are close to Wendy's at 2724 West Loop 340?
Nearby restaurants include Wako Roll (Korean and sushi), Newk's Eatery (pizza and American), Twisted Tenders (chicken), and Logan's Roadhouse (steakhouse).
Are there shopping options near this Wendy's location?
Yes, nearby shopping options include Overstock Furniture, Party City, Zales Outlet, Belk department store, Big Frog Custom T-Shirts, and Courtney's Boutique.
What other services are available near the Wendy's on West Loop 340?
Nearby services include Spectrum internet provider, Sherwin-Williams hardware store, and several beauty and spa salons such as R & M Beauty Style and Happy Nails.
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