Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and lack of attention from employees.
Food Quality
There were numerous complaints about food being served cold, overcooked, or incorrect, with some customers expressing dissatisfaction with the freshness and preparation of their meals.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas, which negatively impacted the overall dining experience.
Ordering Process
Many customers expressed frustration with the mandatory kiosk ordering system, preferring traditional service and reporting issues with the kiosks themselves.
Speed of Service
While some customers praised fast service, many others reported long wait times, particularly in the drive-thru, leading to dissatisfaction.
AS
Alyson Sultan
3 days ago
1.0
I ordered food online to be picked up and when I got there, it wasn’t ready and I was told that they don’t fill online orders until you arrive at the restaurant and then proceeded to take 15 minutes to fill my order! The attitude they had was nasty and rude as hell! Avoid this location!
CC
Chase
Dec 30, 2025
1.0
Learn how to make food correctly from delivery. Yet yall got my money, getting a refund from Uber as we speak
KS
Kristen Swisher
Dec 3, 2025
1.0
They never have drinks in there freestyle machine. Like do they not order what they need too? I've managed restaurants and this one isn't managed well. Makes me sad for this location. The ice machine doesn't work on the freestyle and it's been like that for months. They have money to fix the things they need to I'm sure. They give very little ice in the cups and get upset if you ask for more. They really need to fix this.
LC
Leeanne Campbell
Dec 3, 2025
5.0
Nuggets were hot, staff was friendly and smiled. We were in and out of the line quickly.
DD
Dragonreborn813
Sep 13, 2025
1.0
Went inside because their was a line wrapped around the building. Went to the counter and tried to order. Was told I HAD to use the kiosk (curious how they take drive thru orders). Kiosks are covered in finger prints. Ask a girl to clean them and get attitude and shitty looks from everyone standing around doing nothing in the back. Proceed to order mine and my son's food. Apparently there is zero option to remove cheese from the burgers. Complete fail. Will never be returning to that location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2724 West Loop 340, Waco, TX?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 2724 West Loop 340 offers breakfast options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery service available at Wendy's in Waco, TX?
Yes, delivery is available. Check the Wendy's app or order.wendys.com to see if delivery is offered in your area.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://order.wendys.com or on the Wendy's mobile app by selecting this location.
How can I contact the Wendy's at 2724 West Loop 340 for questions or feedback?
You can call (254) 262-0975 or contact Wendy's Customer Care via their Contact page, live chat, or satisfaction survey.
Is dine-in available at this Wendy's location?
Yes, Wendy's at this address offers dine-in, drive-thru, takeout, and delivery where available.
What nearby restaurants are close to Wendy's at 2724 West Loop 340?
Nearby restaurants include Wako Roll (Korean and sushi), Newk's Eatery (pizza and American), Twisted Tenders (chicken), and Logan's Roadhouse (steakhouse).
Are there shopping options near this Wendy's location?
Yes, nearby shopping options include Overstock Furniture, Party City, Zales Outlet, Belk department store, Big Frog Custom T-Shirts, and Courtney's Boutique.
What other services are available near the Wendy's on West Loop 340?
Nearby services include Spectrum internet provider, Sherwin-Williams hardware store, and several beauty and spa salons such as R & M Beauty Style and Happy Nails.