Wendy's

3.6
309 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2724 West Loop 340, Waco, TX
76711, United States

Hours

Reviews

3.6
309 reviews
5 stars
135
4 stars
64
3 stars
25
2 stars
19
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with many experiences highlighting poor customer service and lack of attention from employees.

Food Quality

There were numerous complaints about food being served cold, overcooked, or incorrect, with some customers expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas, which negatively impacted the overall dining experience.

Ordering Process

Many customers expressed frustration with the mandatory kiosk ordering system, preferring traditional service and reporting issues with the kiosks themselves.

Speed of Service

While some customers praised fast service, many others reported long wait times, particularly in the drive-thru, leading to dissatisfaction.
  • AS
    Alyson Sultan
    3 days ago
    1.0
    I ordered food online to be picked up and when I got there, it wasn’t ready and I was told that they don’t fill online orders until you arrive at the restaurant and then proceeded to take 15 minutes to fill my order! The attitude they had was nasty and rude as hell! Avoid this location!
  • CC
    Chase
    Dec 30, 2025
    1.0
    Learn how to make food correctly from delivery. Yet yall got my money, getting a refund from Uber as we speak
  • KS
    Kristen Swisher
    Dec 3, 2025
    1.0
    They never have drinks in there freestyle machine. Like do they not order what they need too? I've managed restaurants and this one isn't managed well. Makes me sad for this location. The ice machine doesn't work on the freestyle and it's been like that for months. They have money to fix the things they need to I'm sure. They give very little ice in the cups and get upset if you ask for more. They really need to fix this.
  • LC
    Leeanne Campbell
    Dec 3, 2025
    5.0
    Nuggets were hot, staff was friendly and smiled. We were in and out of the line quickly.
  • DD
    Dragonreborn813
    Sep 13, 2025
    1.0
    Went inside because their was a line wrapped around the building. Went to the counter and tried to order. Was told I HAD to use the kiosk (curious how they take drive thru orders). Kiosks are covered in finger prints. Ask a girl to clean them and get attitude and shitty looks from everyone standing around doing nothing in the back. Proceed to order mine and my son's food. Apparently there is zero option to remove cheese from the burgers. Complete fail. Will never be returning to that location.

Frequently Asked Questions About Wendy's

Is 2724 W Loop 340 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2724 West Loop 340, Waco, TX?

The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.