Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with cold, poorly prepared, or incorrect food orders.
Service Speed
Long wait times were frequently mentioned, especially in the drive-thru, with some customers waiting over 30 minutes.
Customer Service
Customer service was often described as poor, with rude staff and mistakes in orders leading to dissatisfaction.
Cleanliness
Several reviews noted unsanitary conditions in the dining area and issues with the drink machine.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
AB
Aglaed Barrientos
Oct 28, 2025
1.0
Got a vanilla frosty and was spoiled tasted and smelled like spoiled milk
CC
Chase
Sep 18, 2025
2.0
Wednesday night crew if I order a cookie on DoorDash don’t be petty and forget it. Do better
KC
Kathy Cunningham
Aug 5, 2025
1.0
Went thru drive-thru with my son. Ordered the #1. Biscuit had mold inside & appeared to have mold on outside where they seared over it to cover. Money was refunded & I will NOT be back.
PG
Preston Gerke
Jul 5, 2025
2.0
Cold fries, drink machine out of dr pepper, cream soda, vanila etc. Chilli had almost full hamburger patties in it. Burgers were ok.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waco, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waco, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (254) 227-6494.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Val Mills #101 Wendy’s serve breakfast?
Yes, this Wendy’s location in Waco, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Valley Mills Dr. in Waco, TX?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to 2:00 AM, and Thursday to Saturday from 6:30 AM to 3:00 AM.
Is this Wendy’s location currently open?
Yes, Wendy’s at 1015 N. Valley Mills Dr. in Waco, TX is open and committed to serving quality food every day.
Does Wendy’s at this location serve breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy’s on Valley Mills Dr.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order online for Wendy’s at 1015 N. Valley Mills Dr.?
You can order online through their website at https://order.wendys.com or via the Wendy's mobile app.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen details are available on Wendy’s menu website, mobile app, and in-restaurant nutrition posters.
How do I contact Wendy’s on Valley Mills Dr. with feedback or questions?
You can call them directly at (254) 227-6494, use live chat via their contact page, or complete their Customer Satisfaction Survey online.
Are there other fast food options near Wendy’s at 1015 N. Valley Mills Dr.?
Yes, nearby fast food options include KFC and Whataburger, which offer alternative dining choices in the area.
What nearby services can be accessed close to Wendy’s at Valley Mills Dr.?
Nearby services include Chapman’s Check Cashing for financial needs, iPhone Doctor of Waco for mobile repairs, and Bank of America for banking services.
Are there any local attractions near Wendy’s where I can visit before or after my meal?
You can visit Valley Terrace Apartments landmark nearby or enjoy local dining at Uncle Dan’s BBQ and Ribhouse for a different cuisine experience.