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Wendy's

3.9
(1062 reviews)

Business Details

811 South 5th, Waco, TX
76706, United States
(254) 362-3932

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Waco, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Waco, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
811 South 5th, Waco, TX
76706, United States

Hours

Reviews

3.9
1,062 reviews
5 stars
465
4 stars
268
3 stars
174
2 stars
43
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of urgency.

Food Quality

Several customers experienced issues with food quality, including cold items, incorrect orders, and food not being fresh.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of responsiveness to complaints.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
  • BY
    bruh yall-aint-real
    Feb 20, 2026
    1.0
    girl at the driver thru was rude and mean taking my order at 11:50pm, made me forget to also get a frosty
  • SW
    Shantae Washington
    Feb 4, 2026
    1.0
    Poor customer service and management team.. They need employees that can manage the business properly and professionally.
  • GG
    Gerardo Gonzales
    Jan 25, 2026
    4.0
    Out of certain drinks at outside fountains.
  • CC
    Courtney Chandler
    Dec 17, 2025
    1.0
    The manager that works in the day time is very rude and disrespectful!!! I will never go back to this Wendy's again!!!
  • DW
    Dee Willis
    Nov 1, 2025
    1.0
    Wendy’s seriously needs to improve their customer service. The staff was completely unprofessional and showed no sense of urgency at all. I waited far longer than anyone should have for a simple order, and no one seemed to care or apologize for the delay. The employees were more focused on talking to each other than helping customers. It’s disappointing because Wendy’s food is usually good, but the lack of professionalism and urgency from the team made this a frustrating experience.

Frequently Asked Questions About Wendy's

Is 5th #102 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Waco, TX?

The drive-through is open Monday through Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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