Customers consistently praised the burgers as delicious and top-notch, with many highlighting specific items like the bacon cheeseburger, onion rings, and Cajun fries.
Service
The staff received numerous compliments for being friendly, welcoming, and efficient, contributing positively to the overall dining experience.
Atmosphere
The restaurant has a nostalgic, homey feel that many customers appreciated, although some noted it could use updates and maintenance.
Inconsistencies
While many enjoyed their meals, some customers reported issues with food quality and service, indicating variability in their experiences.
Value
Customers found the prices reasonable for the quality and portion sizes of the food, often mentioning the good price-to-food ratio.
GK
Garrett Keefer
6 days ago
1.0
Absolutely underwhelming. I had the worst service at lunch today. I ordered and waited patiently for over 30 minutes for my burger. Young lady behind the counter didn’t put my name in. They didn’t offer to do anything about it after I finally asked and I got my burger about ten minutes after that…. I wanted to like this place since I’m new to Waco. But I’ll never be returning. Place isn’t clean. Tables were barely wiped down. Bathroom is gross. There’s no sense of urgency in the kitchen to get food out quickly. They move at a snails pace. Cooks not wearing hair nets and back door that you can see from the kitchen window is very dirty…. I mean these people can’t even replace the old ceiling tiles that are gross and discolored and about to fall apart….
JN
Joseph Nink
Nov 14, 2025
5.0
Perfect burger joint.
AC
Adrianne Cloud
Oct 28, 2025
5.0
Yesterday was my first time going and it just around the corner of the hospital. The bacon cheeseburger was great, Tator was crispy wish I had more, onion rings were good. I fall in love with the cookies. They made me laugh and feel welcome. When I have more time and back in Waco. I will bring my family here.
EG
Edgar Gutierrez
Oct 6, 2025
5.0
Very very good hamburgers! Service is wonderful very friendly.
JC
Joan Carlile
Oct 5, 2025
4.0
Very busy place for a nondescript place. It has a following. You walk up and order at the counter. The service was friendly and fast. I was really impressed with the onion rings. Most have too much breading and are over cooked. These were perfect! The burger was fine, but a little dry. Might have been the bun. They have a big selection, so I will try something new next time.
Tom's Burgers is located at 6818 Sanger Ave, Waco, TX 76710, US.
What are the opening hours of Tom's Burgers?
Tom's Burgers is open Monday through Friday from 10:00 AM to 8:00 PM, and on Saturday from 11:00 AM to 3:00 PM. It is closed on Sundays.
What types of payment does Tom's Burgers accept?
Tom's Burgers accepts American Express, Discover, MasterCard, and Visa payment options.
What kind of food does Tom's Burgers serve?
Tom's Burgers is a restaurant specializing in burgers, hot dogs, and take out meals.
When was Tom's Burgers established?
Tom's Burgers was established in 1994.
How can I contact Tom's Burgers by phone?
You can reach Tom's Burgers at +1 254-751-0025.
Are there any nearby places where I can enjoy desserts before or after visiting Tom's Burgers?
Yes, Cake Waco and Event Planning, a bakery and cupcake shop, is nearby and a great place to enjoy desserts.
What nearby services can I access related to health and wellness around Tom's Burgers?
Near Tom's Burgers, you can find Ascension Medical Group Providence Women's Health, Central Texas Urology, and Holos Wellness for medical and counseling services.
Is there a gas station close to Tom's Burgers for convenient refueling?
Yes, Alon Gas Station, which also offers convenience store services, is located near Tom's Burgers.
What is a recommended reason to visit Tom's Burgers according to their featured message?
Tom's Burgers invites customers to "Stop in and have a bite," highlighting a casual and welcoming dining experience.