The burgers are frequently praised as delicious and well-prepared, though some customers noted inconsistencies in flavor and quality of sides.
Service
Customer service is generally described as friendly and attentive, but there are reports of poor service experiences, particularly during busy times.
Cleanliness
While some reviews mention a clean and well-maintained environment, others highlight issues with cleanliness, particularly in the bathrooms and dining area.
Atmosphere
The establishment has a nostalgic, homey feel that many customers appreciate, although some find it outdated and in need of renovations.
Operational Hours
There are complaints regarding the accuracy of posted hours, with some customers experiencing frustration when the restaurant closed earlier than expected.
DM
Dollie Maske
1 day ago
5.0
Great place for a delicious burger!
TL
Tee Lovely
Dec 23, 2025
4.0
Typical burger joint with burgers cooked fresh off the grill. Somewhat available seating and pretty clean dining room (4/5 for atmosphere). The double cheeseburger was pretty big, but the meat could've used a little more flavor. The chocolate chip cookies were good (4/5 for food quality, portion, and taste). The staff was friendly and the food was prepared fast (5/5 for service). It was around lunchtime during the week when I ate there, so even though there was no line when I got there, it started to get busy as I was leaving.
BP
Bill Parshall
Dec 23, 2025
5.0
Trivia was warm personable and attentive to all customers while we enjoyed our lunch.
Bill&Pam Parshall
JS
John S
Dec 19, 2025
1.0
Was going to eat there with a group at 5:30 on Friday Dec 19. Found out they now close at 5pm. Don't know if temporary or any other days change.
JW
J W
Dec 12, 2025
5.0
This is an older establishment but it is clean and well run. The burgers are phenomenal! The customer service was incredibly kind and helpful.
Tom's Burgers is located at 6818 Sanger Ave, Waco, TX 76710, US.
What are the opening hours of Tom's Burgers?
Tom's Burgers is open Monday through Friday from 10:00 AM to 8:00 PM, and on Saturday from 11:00 AM to 3:00 PM. It is closed on Sundays.
What types of payment does Tom's Burgers accept?
Tom's Burgers accepts American Express, Discover, MasterCard, and Visa payment options.
What kind of food does Tom's Burgers serve?
Tom's Burgers is a restaurant specializing in burgers, hot dogs, and take out meals.
When was Tom's Burgers established?
Tom's Burgers was established in 1994.
How can I contact Tom's Burgers by phone?
You can reach Tom's Burgers at +1 254-751-0025.
Are there any nearby places where I can enjoy desserts before or after visiting Tom's Burgers?
Yes, Cake Waco and Event Planning, a bakery and cupcake shop, is nearby and a great place to enjoy desserts.
What nearby services can I access related to health and wellness around Tom's Burgers?
Near Tom's Burgers, you can find Ascension Medical Group Providence Women's Health, Central Texas Urology, and Holos Wellness for medical and counseling services.
Is there a gas station close to Tom's Burgers for convenient refueling?
Yes, Alon Gas Station, which also offers convenience store services, is located near Tom's Burgers.
What is a recommended reason to visit Tom's Burgers according to their featured message?
Tom's Burgers invites customers to "Stop in and have a bite," highlighting a casual and welcoming dining experience.