Taco Bell

3.6
1027 reviews

Business Details

500 Cleveland, Waco, TX
76706, United States
(254) 752-1131
https://locations.tacobell.com/tx/waco/500-cleveland.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 500 Cleveland in Waco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
500 Cleveland, Waco, TX
76706, United States

Hours

Reviews

3.6
1,027 reviews
5 stars
415
4 stars
206
3 stars
160
2 stars
68
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Many customers reported issues with food quality, including incorrect orders, cold food, and unsanitary conditions.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with complaints about the state of the restrooms and dining area.

Wait Times

Customers frequently expressed frustration over long wait times for orders, both in-store and through drive-thru.

Inconsistent Experience

The quality of service and food varied significantly, with some customers praising their experience while others reported severe issues.
  • MH
    Mike Hake
    1 day ago
    5.0
    If your looking for something quick this ia the one to go to keep you on tour way
  • MB
    Mariah Bowling
    Jan 20, 2026
    1.0
    I did an online order sent my husband to the location to pick it up. After over an hour they still hadnt given the food to my husband. I called the store to get a refund and got hung up on treated very poorly. I called back to talk to the manager found out that the person who hung up on me was the manager on duty. She started cussing at me and calling me names.
  • JS
    Jerzie Smith
    Jan 8, 2026
    1.0
    I ordered a meal that was like $30 at this location on accident and so I called to cancel my order and the employee was very rude and hung up on me. Very disappointed, horrible customer service.
  • MR
    Manda Rox
    Dec 18, 2025
    1.0
    Manager was very rude and seemed to enjoy being rude. Food made incorrectly and spent 40 minutes in the drive thru when it wasn't even busy.
  • TT
    Tatum
    Dec 14, 2025
    1.0
    I came in to order around 12:40ish on the 14th and when they were done with our order they just tossed it on the counter and walked away no calling our name. We were then missing a burrito when we masked about it the ladies were extremely rude. They ignored us until another lady came back from her break. Two of our three burritos were also made wrong after waiting for the third burrito. We will not be returning and I advise anyone else to go to a different Taco Bell. Any Taco Bell but this one.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 500 Cleveland in Waco?

Taco Bell at 500 Cleveland in Waco is open daily from 9:00 AM to 3:00 AM.

Does Taco Bell at 500 Cleveland offer drive-through service?

Yes, this Taco Bell location has a drive-through open daily from 9:00 AM to 3:00 AM.

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