Taco Bell

3.6
1022 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 500 Cleveland in Waco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
500 Cleveland, Waco, TX
76706, United States

Hours

Reviews

3.6
1,022 reviews
5 stars
413
4 stars
205
3 stars
159
2 stars
68
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Food Quality

Several customers reported issues with food being cold, incorrectly prepared, or lacking flavor, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned the restaurant being dirty, with unsanitary conditions noted in both the dining area and restrooms.

Wait Times

Customers frequently complained about excessively long wait times for orders, both in the drive-thru and inside the restaurant.

Inconsistent Experience

Feedback indicated that experiences varied greatly, with some customers praising the service and food while others reported significant issues.
  • JS
    Jerzie Smith
    4 days ago
    1.0
    I ordered a meal that was like $30 at this location on accident and so I called to cancel my order and the employee was very rude and hung up on me. Very disappointed, horrible customer service.
  • MR
    Manda Rox
    Dec 18, 2025
    1.0
    Manager was very rude and seemed to enjoy being rude. Food made incorrectly and spent 40 minutes in the drive thru when it wasn't even busy.
  • TT
    Tatum
    Dec 14, 2025
    1.0
    I came in to order around 12:40ish on the 14th and when they were done with our order they just tossed it on the counter and walked away no calling our name. We were then missing a burrito when we masked about it the ladies were extremely rude. They ignored us until another lady came back from her break. Two of our three burritos were also made wrong after waiting for the third burrito. We will not be returning and I advise anyone else to go to a different Taco Bell. Any Taco Bell but this one.
  • SC
    Sara Kay Childs
    Dec 11, 2025
    1.0
    I'm a doordashed. This location is filthy. I waited for an hour for a doordashed order. No one ever at the counter and employees seem to concentrate on the drive thru and not the lobby. If they can't handle the lobby it needs to be closed at night. Filthy and non responsive employees. Manager needs to be under review
  • DH
    Daveon Harris
    Dec 11, 2025
    1.0
    RUDE AS HELL, It Was Multiple Doordash People Waiting While I Was There & Instead If Telling Them There Orders Will Be Ready Soon She Walks By Them & Smirk & Says Under Her Breath,”HA Yall Thought It Was A Doordash Order” Like What Type Of Professionalism Is That?!?

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 500 Cleveland in Waco?

Taco Bell at 500 Cleveland in Waco is open daily from 9:00 AM to 3:00 AM.

Does Taco Bell at 500 Cleveland offer drive-through service?

Yes, this Taco Bell location has a drive-through open daily from 9:00 AM to 3:00 AM.