Taco Bell

3.6
1266 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 120 North Valley Mills Drive in Waco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
120 North Valley Mills Drive, Waco, TX
76710, United States

Hours

Reviews

3.6
1,266 reviews
5 stars
469
4 stars
290
3 stars
204
2 stars
100
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Food Quality

While some customers praised the food as fresh and tasty, others complained about poor quality, incorrect preparation, and insufficient portions.

Cleanliness

A few reviews noted that the location was clean, but others mentioned unsanitary conditions and a lack of proper food handling.
  • JS
    J S
    Dec 6, 2025
    4.0
    We didn't eat inside, it was. Drive thru experience. The person who took our order and handed it to us was really nice. I should have gotten his name. The food was fresh/hot and the customer service was spot on. Thank you
  • TT
    Taran
    Nov 19, 2025
    5.0
    Whoever makes the burritos in the afternoons are absolutely killing it! I had a grilled cheese steak burrito and I think it's the best thing on the menu aside from the crunchwrap supreme and the nachos bell-grande. The drive through attendant was a little short with me as I took a little time to read the menu, but I can understand that, being customer service myself. But I did get everything I ordered, cooked better than most other taco Bell locations.
  • CC
    Chase
    Nov 16, 2025
    4.0
    Food delivery went smooth and the food was fresh. Could do a better job keeping food cold and hot.
  • AA
    Auditor
    Oct 19, 2025
    1.0
    Ordered some food through the app. I put 3 sauces/condiments as sides. Order went through as if I put those 3 condiments on the 2 burritos I ordered. Order was for my wife. I called and ask why did my order come this way, no one could give me a valid reason. My wife was trying to force herself to eat it, but she can't handle spicy food. I got into a big argument with her just because of an incorrect order. I went myself to reorder what I requested. Once I got to the window, the worker asked for my order. I simply gave him a very basic order with the condiments on the side, he even responded confidently as he understood it. Worker kept asking me what sides I needed again, and then asked what kind of burrito I ordered again. Then again.. incompetent. Made me waste food, emotion, money, and time. Will never order from this location again. If I could give it zero stars I would. P.s. burrito I ordered was a bean burrito with no onions, shouldn't be hard to comprehend. Probably had trouble with all the loud music being played in the background.
  • RT
    Rachel Tomlin
    Oct 2, 2025
    1.0
    White smoker lady extremely rude, yelled and cussed at everybody in the restaurant, i was yelled and mocked because they made my food wrong. She needs a serious attitude adjustment or just leave, ive never had such a bad experience....... dont go here!!!!!!!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 120 North Valley Mills Drive in Waco?

The drive-through at this Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.

What are the regular dining hours at this Taco Bell?

The restaurant is open from 9:00 AM until 1:00 AM on weekdays and Sunday and until 2:00 AM on Fridays and Saturdays.