Taco Bell

3.6
1265 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 120 North Valley Mills Drive in Waco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
120 North Valley Mills Drive, Waco, TX
76710, United States

Hours

Reviews

3.6
1,265 reviews
5 stars
469
4 stars
289
3 stars
204
2 stars
100
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

While some customers praised the food, others complained about poor quality, including underwhelming portions and unsatisfactory preparation.

Cleanliness

A few customers noted that the location was clean, but others mentioned unsanitary conditions and a lack of attention to cleanliness.

Management Issues

Several reviews pointed to poor management and staff training, contributing to the overall negative customer experience.
  • TT
    Taran
    6 days ago
    5.0
    Whoever makes the burritos in the afternoons are absolutely killing it! I had a grilled cheese steak burrito and I think it's the best thing on the menu aside from the crunchwrap supreme and the nachos bell-grande. The drive through attendant was a little short with me as I took a little time to read the menu, but I can understand that, being customer service myself. But I did get everything I ordered, cooked better than most other taco Bell locations.
  • CC
    Chase
    Nov 16, 2025
    4.0
    Food delivery went smooth and the food was fresh. Could do a better job keeping food cold and hot.
  • AA
    Auditor
    Oct 19, 2025
    1.0
    Ordered some food through the app. I put 3 sauces/condiments as sides. Order went through as if I put those 3 condiments on the 2 burritos I ordered. Order was for my wife. I called and ask why did my order come this way, no one could give me a valid reason. My wife was trying to force herself to eat it, but she can't handle spicy food. I got into a big argument with her just because of an incorrect order. I went myself to reorder what I requested. Once I got to the window, the worker asked for my order. I simply gave him a very basic order with the condiments on the side, he even responded confidently as he understood it. Worker kept asking me what sides I needed again, and then asked what kind of burrito I ordered again. Then again.. incompetent. Made me waste food, emotion, money, and time. Will never order from this location again. If I could give it zero stars I would. P.s. burrito I ordered was a bean burrito with no onions, shouldn't be hard to comprehend. Probably had trouble with all the loud music being played in the background.
  • RT
    Rachel Tomlin
    Oct 2, 2025
    1.0
    White smoker lady extremely rude, yelled and cussed at everybody in the restaurant, i was yelled and mocked because they made my food wrong. She needs a serious attitude adjustment or just leave, ive never had such a bad experience....... dont go here!!!!!!!
  • TP
    The Plant-Based Pachyderm
    Sep 22, 2025
    3.0
    The lady at the front desk is extremely rude and seems like she hates even helping the customers that come in the front door... i politely requested to have my taco grilled, and she rolled her eyes like a seven year old child. If I was managing that place, she is not the person I want greeting my customers. but everyone else seems to be polite. The burritos are on the weak side with sauce. It seems that they skimp on it. Put enough sauce on the burritos, bruh! Other than that, it's OK.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 120 North Valley Mills Drive in Waco?

The drive-through at this Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.

What are the regular dining hours at this Taco Bell?

The restaurant is open from 9:00 AM until 1:00 AM on weekdays and Sunday and until 2:00 AM on Fridays and Saturdays.