Taco Bell

3.5
1160 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1515 N. Valley Mills Drive in Waco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1515 N. Valley Mills Drive, Waco, TX
76710, United States

Hours

Reviews

3.5
1,160 reviews
5 stars
420
4 stars
249
3 stars
206
2 stars
90
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly prepared, or incorrect items.

Cleanliness

While some reviews noted cleanliness, others pointed out issues such as sticky tables and a generally unkempt environment.

Efficiency

Service speed varied significantly, with some customers praising quick service while others experienced long wait times and order mix-ups.

Management Concerns

Several reviews indicated a need for better management and staff training to improve overall customer experience.
  • BA
    Butterfy Arias
    5 days ago
    5.0
    Great service!
  • AW
    Amy Wilmington
    Oct 26, 2025
    1.0
    This Taco Bell visit was beyond disappointing. The food took forever, and when it finally came out, it looked nothing like what’s shown in the ads or on the menu. My Diablo Chicken Taco was dried out, dark, and barely edible, more like glorified dog food than the “fresh, flavorful” meal they promote. They forgot my sour cream, the employees were yelling across the counter, and at least three other customers were also complaining about wrong or missing items. It’s clear this location needs serious management intervention. Honestly, if Taco Bell’s commercials looked anything like what’s actually being served here, no one would bother showing up.
  • DM
    Deborah Manzanares
    Oct 17, 2025
    5.0
    They are always very efficient and personable. Today I needed help with the app and Bre’nija came out to my car to help me with it and stayed until we got it working. That is above and beyond customer service. Thank you so much.
  • HN
    Heidi Neatherlin
    Sep 11, 2025
    5.0
    I actually went here once and left 19 n change at the window. Went ba 30 mins later thinking well thats gone . And the girl was saying oh yes maam was hoping youd come back ....then again the other day they over charged. But got it fixed . But food is always fresh n good. So ill go back
  • GH
    Glynn Hackett
    Aug 11, 2025
    5.0
    Great food right on price

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 1515 N. Valley Mills Drive in Waco?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What menu items can I order at this Taco Bell location?

You can order classic tacos, burritos, specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, combos, breakfast, drinks, sweets, and sides.