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Taco Bell

3.6
(499 reviews)

Business Details

9520 China Springs Road, Waco, TX
76708, United States
(254) 265-7493

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9520 China Springs Road in Waco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9520 China Springs Road, Waco, TX
76708, United States

Hours

Reviews

3.6
499 reviews
5 stars
198
4 stars
110
3 stars
68
2 stars
33
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during late hours.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in portion sizes and freshness.

Customer Service

While some customers praised friendly staff, many others experienced poor service and management issues, leading to a lack of consistency in customer experience.

Operational Problems

The location often had issues with being open during posted hours, with customers reporting locked doors and unavailability of menu items.
  • D9
    dt 9691
    Feb 11, 2026
    1.0
    Nasty, stale, cold, overpriced garbage. Now I remember why I stopped going there.
  • MM
    Mavrick
    Jan 31, 2026
    5.0
    Absolutely wonderful customer service. Rebecca and team are amazing!
  • TB
    Thom Burke
    Dec 31, 2025
    3.0
    Food was cold , only 3 people working, they did there best ,was super busy
  • BK
    Blackie And Khaki
    Dec 21, 2025
    1.0
    Came in at 12:55 a.m. to order — store closes at 1:00 a.m. Manager started taking the order, then said they had “nothing available,” clearly because the kitchen was shut down early. This isn’t the first problem with this manager. Food is often cold and not fresh, yet he makes sure his own food is. Customers should be served until closing time and receive fresh food. This location needs better management.
  • TB
    Tanya Bennett
    Dec 11, 2025
    1.0
    I wish we could post pictures. I ordered a beef chalupa, and it almost had zero meat. When I went inside to order all the employees were outside. I ordered from kiosk then an employee came inside to make my order. Once he handed it to me he went back outside with everyone else. Now I know why the McDonald's over there is packed.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 9520 China Springs Road in Waco?

This Taco Bell location is open daily from 9:00 AM to 1:00 AM.

Does this Taco Bell location offer a drive-through service and what are its hours?

Yes, the drive-through is available daily from 9:00 AM to 1:00 AM.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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