Subway

4.2
242 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waco Subway® Restaurant at 4001 N 19th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4001 N 19th St, Waco, TX
76708, United States

Hours

Reviews

4.2
242 reviews
5 stars
145
4 stars
53
3 stars
19
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rudeness and poor service experiences.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh and delicious meals, while others complained about dry meat and insufficient toppings.

Cleanliness

The establishment is generally noted for its cleanliness, although there were isolated complaints about unsanitary conditions.

Speed of Service

Many customers appreciated the fast service, but there were also reports of slow service during busy times.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
  • JS
    Jeaneane Sheppard
    Oct 12, 2025
    1.0
    I will drive to a different city to eat at Subway before I spend my money at the one on North 19th again. I have experienced rudeness and the lack of knowledge to honor sales and coupons advertised by Subway several times at this particular restaurant before. However, I disregarded it because everyone has had a bad day in life and I believe in second chances. This particular time was just too much for me to turn the other cheek and continue spending hard earned money at Subway on North 19th St. Instead, I chose turn the next corner, travel a different path and eat at a restaurant that appreciates their customers. My family and I are frequent, paying customers and we do not deserve nor do we have to accept rude customer service. Right is right and wrong is wrong, there is no in between when it comes to treating your customers like garbage. It is unacceptable and my family and I refuse to accept it!
  • KM
    Kelly Mcdaniels
    Sep 27, 2025
    5.0
    The service was excellent and fast! No wait time at all! Very friendly!!
  • RN
    Rhonda Newman
    Aug 15, 2025
    5.0
    Friendly Staff and Fresh Food !!!!!
  • BB
    Bridget Blackmon
    Jul 28, 2025
    5.0
    Always quiet and the staff gets you in and out to wait over 5 mins
  • HS
    Hunter Short
    Jun 14, 2025
    1.0
    Misleadingly, the phone number listed on the front door as Kevin Allen’s actually just goes directly to the in store phone apparently, whether you choose to Dial 2 or not… what is the point of the option if there isn’t really an option? I was already prepared to complain that the men’s restroom has no lock whatsoever, and that its sink’s water pressure is dangerously high, but then on my way out the door the bored underpaid lonely girl running the counter paused her phone call to say “sir?” “Yes?” “Um, you need to pay for your refill.” “Okay, how much?” “…………..” “Even though it’s just water?” “Um, yes. ‘Cause it’s your own cup.” “Okay, how much?” “…………” “y’all got water cups don’t ya?” “………..” “okay, I’m outta here.” She continued her phone call so I left. Screw this store. Funnily enough, the store just tried returning my call, hah. No thanks!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4001 N 19th St, McLennan, Waco, TX 76708, United States.

What are the operating hours for Subway at 4001 N 19th St?

Subway is open every day from 9:00 AM to 10:00 PM.