Pignetti's Waco

Reviews

• CD

  Charli Delmonico

  4 days ago
  5.0
  I try to make it to Pignetti's as often as I can! If you like Brussel sprouts or creamy pasta, this is the place to be! The employees, like Mason, are excellent and always diligent and friendly. One of my favorite places in Waco for sure.
• TK

  Towman Kyle

  Feb 21, 2026
  1.0
  Reservation only and wont take walk ins, first and last time we will come here, this place is nowhere nice enough to require reservations
• NW

  Nancy Whitney

  Feb 18, 2026
  2.0
  Food was great. Service was not good. The servers were nicer in Temple. Nice place. Clean bathrooms
• TC

  Tessa Curtin

  Feb 16, 2026
  2.0
  We had an afternoon reservation at Pignetti’s this past Saturday and left completely disappointed and frankly appalled by the service, or lack thereof. As a younger-appearing couple, we’re no strangers to being seated in less-than-desirable areas of restaurants, but this took it to another level. Despite it being Valentine’s Day, only a handful of tables were occupied. Even so, we were placed at a table beside the servers’ station and sink in the very back - so close that servers repeatedly bumped into our chairs - while plenty of other seating options were available. See photo. Unpleasant, but manageable. What truly shocked us was the “service” from our server, Carson. From the start, he made us feel rushed and unwelcome, as though we had walked in five minutes before closing. He didn’t give us the opportunity to order a drink from the bar before asking, “What do you want for entrées?” and even slammed his book shut when I said I wanted to order a drink first then again when I inquired about another appetizer. When he delivered plates and silverware, he practically threw them onto the table - the hot sauce from the meatballs even splattered onto my face. He moved so quickly and abruptly that we couldn’t get a word in. To make matters worse, our entrées arrived cold, clearly having sat under the heat lamps far too long. As former restaurant servers, it was immediately obvious. The manager checked on us before our server ever did, and when I explained the situation, he grabbed my plate, rushed to the kitchen, and returned with the plate just with extra sauce poured over the top in an attempt to warm it up. The shredded cheese didn’t even melt. He set the plate down so forcefully that more sauce splattered, told me to let him know how it tasted, and then never returned. When our server finally reappeared, he was mildly courteous for the first time all afternoon, at least. As locals, we had been excited at the thought of adding Pignetti’s to our regular rotation. Instead, we were made to feel like an inconvenience rather than paying customers. We were celebrating an anniversary and had been looking forward to ordering from the dessert menu, but at that point, we couldn’t get out of there fast enough. Honestly, we’ve had better service and hospitality at the local IHOP.
• DW

  Dana Werner

  Feb 12, 2026
  5.0
  Excellent food! Good menu selections, although wine selection limited. Very friendly, attentive service. Fun atmosphere, although pretty loud.

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