Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Many customers reported a decline in food quality, with issues such as cold dishes, small portions, and inconsistent flavors.
Service Issues
Numerous reviews highlighted slow service, inattentive staff, and poor management, leading to a disappointing dining experience.
Positive Staff Interactions
Despite the issues, several customers praised specific staff members for their friendliness and attentiveness, indicating some positive service experiences.
Atmosphere Concerns
Customers noted that the atmosphere was often uninviting, with complaints about noise levels and cleanliness.
DB
Darrell Begay
Dec 23, 2025
5.0
Ooooh the service was very awesome, food were so delicious, and the rest room were very cleaned! AWESOME place to eat and enjoy the meal!
KK
Kenya
Dec 22, 2025
1.0
ordered GRANDE fajita nachos & got exactly 8 chips with meat & cheese ...
CW
Chris White
Dec 9, 2025
2.0
we have been going there for several years and have witnessed the slide downward of the quality of food and the general appearance.
today will be the last time we stop there!!! Very Sad!! JW and CW
KH
keegan hibbs
Nov 30, 2025
5.0
Rashel was very friendly and served great drinks! She hand made some guac and it was Devine!! She was very nice and quick!
LC
Larry Cockerham
Nov 21, 2025
3.0
The waitress was great and she made a good guacamole table side. The food was terrible, being with our grandson, we didn't want to complain but me and my husband barely ate our food, he got torilla soup and a chicken enchilada, I got a taco and a chicken enchilada, it was all terrible. And I'm very sorry but we wouldn't go back. Again the waitress was excellent.
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations.
What are the regular opening hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour runs Monday through Friday from 4:00 PM to 7:00 PM, except on Thursday when it extends until 10:00 PM. The restaurant is closed on Saturdays and Sundays for happy hour.
What types of meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late night meals.
What payment methods are accepted at On The Border Mexican Grill & Cantina?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does On The Border Mexican Grill & Cantina offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is On The Border Mexican Grill & Cantina located?
It is located at 4320 W Waco Dr, Waco, TX 76710, United States.
Which nearby places can I visit before or after dining at On The Border Mexican Grill & Cantina?
Nearby places include Man Vs Fries, Spirit of Halloween costume store, and Carter Bloodcare donation center, among others. These can offer additional food options, shopping, or community services during your visit.
Are there any nearby transportation or rental options around On The Border Mexican Grill & Cantina?
Yes, Enterprise Rent-A-Car is nearby if you need car rental services during your visit.
What nearby stores can I visit for mobile phones and accessories near On The Border Mexican Grill & Cantina?
Nearby mobile phone stores include AT&T, AT&T Store, and Metro by T-Mobile, convenient for customers needing mobile accessories or service.