Brand Certified
On The Border Mexican Grill & Cantina
3.9(1997 reviews)
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Business Details
4320 W Waco Dr, Waco, TX
76710, United States
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
(254) 227-5040
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
https://www.ontheborder.com/locations/waco
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
About
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Hours
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Reviews
3.9
1,997 reviews
5 stars
955
4 stars
400
3 stars
271
2 stars
149
1 star
222
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality is inconsistent, with some customers praising attentive staff while others report slow and inattentive service.
Food Quality
Food quality has declined, with many customers noting issues such as cold dishes, small portions, and bland flavors.
Management Response
Management is recognized for making positive changes and addressing customer complaints, but there are still reports of poor management interactions.
Atmosphere
The atmosphere is described as average, with some customers feeling it could benefit from a refresh.
Customer Loyalty
Long-time customers express disappointment over the decline in quality and service, indicating a loss of loyalty.
- AFAnnie F2 days ago3.0I just recently started going in 2025 and all experiences have been great, except for today Mar 2026. After 45 minutes or more 2 meals came out and 20 minutes later our last 3 entrees come out and we took them to go. They stated they comp'd our bill which they did not. What they did was deduct the 3 entrees they got wrong and after reviewing the bill they comp'd us over $20. Our waitress was great but I expected to see management. I will give them another shot because the food was good, even though I enjoyed it at home.
- DCDanMan COC2 days ago1.0They never took our order, my family got tired of waiting because the order was never taken, and the drinks were brought in parts, I do not sincerely recommend it.
- KDKathy Danek5 days ago3.0The queso was barely room temperature…I know it doesn’t mean much, but I was disappointed
- RTr texasFeb 19, 20265.0Had to stop here to eat LOVE ON THE BORDER!!!! Mgr Charlie was awesome!! Greatest food, best service - absolutely will be back here again and again when I'm in the area!!
- ZLZach LawFeb 5, 20265.0The store has had a major increase in all aspects we’re glad to see you brought Travis on as a manager he is excellent and really cares for the customers we know him from his previous job we came in worried about the service but a friend told us about the changes I will have to say it’s night and day difference with the service and the team is great we couldn’t have been more pleased with everything
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations.
What are the regular opening hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is happy hour at On The Border Mexican Grill & Cantina?
Happy hour runs Monday through Friday from 4:00 PM to 7:00 PM, except on Thursday when it extends until 10:00 PM. The restaurant is closed on Saturdays and Sundays for happy hour.
What types of meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late night meals.
What payment methods are accepted at On The Border Mexican Grill & Cantina?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does On The Border Mexican Grill & Cantina offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is On The Border Mexican Grill & Cantina located?
It is located at 4320 W Waco Dr, Waco, TX 76710, United States.
Which nearby places can I visit before or after dining at On The Border Mexican Grill & Cantina?
Nearby places include Man Vs Fries, Spirit of Halloween costume store, and Carter Bloodcare donation center, among others. These can offer additional food options, shopping, or community services during your visit.
Are there any nearby transportation or rental options around On The Border Mexican Grill & Cantina?
Yes, Enterprise Rent-A-Car is nearby if you need car rental services during your visit.
What nearby stores can I visit for mobile phones and accessories near On The Border Mexican Grill & Cantina?
Nearby mobile phone stores include AT&T, AT&T Store, and Metro by T-Mobile, convenient for customers needing mobile accessories or service.
Brand Certified Facts from On The Border Mexican Grill & Cantina
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Certified March 01, 2026Yext Knowledge Graph
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