On The Border Mexican Grill & Cantina

3.9
1990 reviews

About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
4320 W Waco Dr, Waco, TX
76710, United States

Hours

Reviews

3.9
1,990 reviews
5 stars
950
4 stars
400
3 stars
269
2 stars
150
1 star
221

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with issues such as cold dishes, small portions, and inconsistent flavors.

Service Issues

Numerous reviews highlighted slow service, inattentive staff, and poor management, leading to a disappointing dining experience.

Positive Staff Interactions

Despite the issues, several customers praised specific staff members for their friendliness and attentiveness, indicating some positive service experiences.

Atmosphere Concerns

Customers noted that the atmosphere was often uninviting, with complaints about noise levels and cleanliness.
  • DB
    Darrell Begay
    Dec 23, 2025
    5.0
    Ooooh the service was very awesome, food were so delicious, and the rest room were very cleaned! AWESOME place to eat and enjoy the meal!
  • KK
    Kenya
    Dec 22, 2025
    1.0
    ordered GRANDE fajita nachos & got exactly 8 chips with meat & cheese ...
  • CW
    Chris White
    Dec 9, 2025
    2.0
    we have been going there for several years and have witnessed the slide downward of the quality of food and the general appearance. today will be the last time we stop there!!! Very Sad!! JW and CW
  • KH
    keegan hibbs
    Nov 30, 2025
    5.0
    Rashel was very friendly and served great drinks! She hand made some guac and it was Devine!! She was very nice and quick!
  • LC
    Larry Cockerham
    Nov 21, 2025
    3.0
    The waitress was great and she made a good guacamole table side. The food was terrible, being with our grandson, we didn't want to complain but me and my husband barely ate our food, he got torilla soup and a chicken enchilada, I got a taco and a chicken enchilada, it was all terrible. And I'm very sorry but we wouldn't go back. Again the waitress was excellent.

Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations.

What are the regular opening hours of On The Border Mexican Grill & Cantina?

The restaurant is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.