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McDonald's

2.9
(1444 reviews)

Business Details

913 Hewitt Dr, Waco, TX
76712, United States
(254) 666-5743
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
913 Hewitt Dr, Waco, TX
76712, United States

Hours

Reviews

2.9
1,444 reviews
5 stars
380
4 stars
217
3 stars
213
2 stars
158
1 star
476

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and slow service, particularly during busy hours.

Food Quality

Food quality is inconsistent, with reports of cold items, hard biscuits, and even raw patties.

Cleanliness

The restaurant's cleanliness has been criticized, with reports of dirty floors and unsanitary conditions.

Wait Times

Customers frequently complained about long wait times in the drive-thru and for curbside orders.
  • MT
    Miah Taylor
    1 day ago
    1.0
    I wanted the new Big Arch burger but they didn’t have no buns like what type of stuff is this ! thennn im already mad i had to order a $5 meal .. I GET HOME AND THEY FORGOT MY NUGGETS & THE FRIES WAS COLD !!!! i recommend u guys to check your bag before u leave like honestly THIS THE WORST THING I EVER EXPERIENCED AT THE MCDONALDS. I WAS OVERLY HUNGRYYY
  • AR
    Audrey Reese
    1 day ago
    1.0
    We went in this morning,Gunner, was the rudest Pearson ever he sighed when we were adding food and had the worst attitude ever, I swear a requirement too be mean to work here
  • O
    Oizys ‘
    Feb 24, 2026
    1.0
    I asked for no suger in my coffee 3 times and they still put suger in my coffee😭
  • JH
    J Hittle
    Feb 17, 2026
    1.0
    Employee s are rude. Rats in the bathroom.
  • JV
    Jacob Vega
    Feb 4, 2026
    4.0
    Doordashed to this location quite a few times and never waited for long. The service is good, even when they have a full drive thru and sitting area. Bathrooms are clean the vast majority of times. The only time I've seen the bathroom dirty is when they were getting overwhelmed with orders so that's to be a given. It was still acceptable, the men's room anyway. Lobby is always cleaned when a mess happens and orders are made hot, fresh and fast. Service with a smile.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 913 Hewitt Dr, Waco, TX?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at 913 Hewitt Dr offers drive-thru service daily from 5:00 AM to 12:00 AM (midnight).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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