Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,497 reviews
5 stars
401
4 stars
232
3 stars
225
2 stars
162
1 star
477
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including slow response times, incorrect orders, and rude staff.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and even raw patties.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions reported in various areas.
Management Issues
Many reviews pointed to unprofessional management and a lack of effective training for staff, leading to ongoing service problems.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were extremely disappointing.
- KBK Bug1 day ago1.0my fiancé went up there for some food. even after they were corrected on my order TWICE. they still managed to mess it up. all he got was 2 McDouble plains. a large fry. and a drink. do better. will never be going here again.
- CTChristopher TerrellNov 13, 20253.0I just went through the drive-thru and because it's a double drive-thru when I got to the first window to pay the lady read back the wrong order which was quickly corrected so no issues, she was polite and professional. When I got to the second window I wanted verify I was getting the right order because it already been a mix up and I didn't want to get someone else's food, simple, but the girl that was giving me my food spoke to me like I was stupid, very slowly and with a lot of attitude she said "this is your food I'm getting your drink in a second". I get that she knew she was right but the the fact of the matter is most people check their food before they drive off because of how easy it is to get the wrong food. She could have very simply said yeah I checked this is definitely yours without attitude she could have read back the order without attitude she could have joked yeah mistakes happen all the time but this is definitely yours she had multiple other options and no reason to speak to me the way she did.
- DSDeNikca SimmonsNov 8, 20251.0Just left McDonald’s in Hewitt and this is what they gave me. I paid for 2 orders of bacon and the manager hands me this. Yes I’m pissed because my son asked for bacon and you all continue to mess with people’s money and time. I sure hopes this review reaches them because this is not the first time this has happened.
- TTTexasSingleShot TexNov 1, 20251.0This place must changed Managers. Yesterday I ordered 2 cheeseburgers and the patties were hard as a rock. Needless to say they were out for a while. Couple of months ago at least day shift Mon-Friday, food was great. I'm guessing the "New" manager is taking short cuts by serving the old inventory instead of throwing out. My suggestion is to Check your food before you leave. Complaints? Call the owner.
- KIKristal IvyOct 5, 20251.0Worst McDonald's ever! Employees don't listen, are slow, and apparently can not read either! I would give them a zero if it was an option.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 913 Hewitt Dr, Waco, TX?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's at 913 Hewitt Dr offers drive-thru service daily from 5:00 AM to 12:00 AM (midnight).
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this McDonald's provides curbside pickup, delivery including same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Hewitt Drive?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's online or via an app for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on the Apple App Store and Google Play Store.
What kinds of menu options can I expect at this McDonald's?
This McDonald's serves a variety of menu options made with quality ingredients, including breakfast, burgers, sandwiches, coffee, and frozen desserts. The full menu is available online.
Is WiFi available at the McDonald's on Hewitt Drive?
Yes, McDonald's at this location offers WiFi as one of its services.
Which nearby places can help me find this McDonald's or enhance my visit?
Cefco gas station and CEFCO Convenience Stores nearby can assist with fuel and snacks, while Baylor Scott & White Hillcrest Clinic and Pharmacy are close for medical services. You can also visit Taco Bell or George's Restaurant & Bar for different dining options nearby.
Are there any nearby financial services or ATMs close to McDonald's?
Yes, Community Bank and Trust, Western Union money transfer, Bitcoin Depot ATM, and a Chase ATM are located near McDonald's.
What recreational or wellness facilities are nearby this McDonald's?
Nearby wellness and fitness options include F45 Training Waco gym, Escape Nails & Spa, Waco eyebrow threading salon, and Stonehaven Dental.