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McDonald's

3.2
(1211 reviews)

Business Details

3733 N 19th St, Waco, TX
76708, United States
(254) 714-1055
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3733 N 19th St, Waco, TX
76708, United States

Hours

Reviews

3.2
1,211 reviews
5 stars
373
4 stars
231
3 stars
181
2 stars
118
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, including managers, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Mixed Experiences

While many customers had negative experiences, some noted improvements in service and food quality, indicating inconsistency.
  • BB
    Brooks
    5 days ago
    1.0
    Takes 2 hours to get your
  • AS
    Amber Sprabary
    Feb 13, 2026
    1.0
    Today I got nuggets with bbq sauce. Halfway through my tongue was tingling and I thought maybe the acidity in the bbq. So I ate some without the sauce and it tasted off. Literally 10 min later I was in the bathroom sick.
  • AE
    Allen Evens
    Jan 31, 2026
    1.0
    Store is poorly managed. Management rude and talk bad to employees and costumes. Food and service isn't very good . Also nats flying around everywhere
  • EH
    Ebony Harris
    Jan 27, 2026
    1.0
    I once had a truly horrible experience at McDonald’s that I still laugh about now—but only because it’s over. I ordered a Big Mac, simple and classic, and waited while my stomach did a countdown. When I finally got my bag and sat down, something felt off. The box was smashed, the burger was barely warm, and the sauce had leaked everywhere like it gave up halfway through life. One bite confirmed it: the bun was soggy, the patties were dry, and it tasted like it had been sitting there way too long. I went back to the counter, only to wait again while employees argued about whose order it was. By the time I got a replacement, my appetite—and my mood—were completely gone. That Big Mac broke my heart a little that day.
  • KM
    Kanya Maji
    Jan 20, 2026
    5.0
    Kids loved this place so much

Frequently Asked Questions About McDonald's

What are the opening hours for in-person dining at McDonald's on N 19th St, Waco?

McDonald's is open daily from 5:00 AM to midnight for in-person dining.

Can I get delivery from the McDonald's on N 19th St?

Yes, delivery is available every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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