McDonald's

3.3
1260 reviews
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Business Details

3733 N 19th St, Waco, TX
76708, United States
(254) 714-1055
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3733 N 19th St, Waco, TX
76708, United States

Hours

Reviews

3.3
1,260 reviews
5 stars
407
4 stars
241
3 stars
185
2 stars
122
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and disrespectful interactions.

Speed of Service

Numerous reviews highlighted extremely slow service, with long wait times in both drive-thru and dine-in, often exceeding 30 minutes.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and a lack of attention to detail when fulfilling requests.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items, indicating inconsistency in food quality.
  • AR
    Alisson Resendiz
    1 day ago
    1.0
    Pésimo servicio se tardan mucho en atender, estuve esperando mucho. Y escuché otra persona quejándose porque se tardaron en dar su orden. También estaba muy sucio.
  • HL
    Hali Parker (Lulu)
    2 days ago
    1.0
    First off we waited in the drive through for almost 30 minutes before we could order all they did was say hang on a second and then we ordered and I wanted 4 sweet and sour sauces and I didn’t get them they gave me bbq sauce will NEVER go there again
  • TK
    Towman Kyle
    2 days ago
    1.0
    Horrible store, SLOW SLOW SLOW, waited 1 hour for pies and they still hadn't even started cooking them. The employees are rude and dirty, literally watched one go from mopping to making food without gloves. This place needs to be closed down
  • SA
    Shammira Alvarez
    Nov 10, 2025
    1.0
    Been here 42 minutes in the damn drive through and the employees are seen just walking to the back and front over and over 😒 so annoyed rn
  • TR
    Treadreion Ransom
    Oct 30, 2025
    1.0
    McDonald’s handled our order very poorly today. They gave our food to another customer, and it sat in that person’s car while they went through the bag. The employee then tried to take it back inside, rebag it, and bring it out to us as if nothing happened. When we asked for a refund, the staff became rude instead of acknowledging the mistake. The entire situation was unprofessional and unacceptable.
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Frequently Asked Questions About McDonald's

What are the opening hours for in-person dining at McDonald's on N 19th St, Waco?

McDonald's is open daily from 5:00 AM to midnight for in-person dining.

Can I get delivery from the McDonald's on N 19th St?

Yes, delivery is available every day from 6:00 AM to 11:00 PM.