McDonald's

3.1
2151 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4330 Franklin Avenue, Waco, TX
76710, United States

Hours

Reviews

3.1
2,151 reviews
5 stars
624
4 stars
350
3 stars
389
2 stars
213
1 star
575

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked items, and incorrect orders.

Cleanliness

Customers frequently mentioned unsanitary conditions in the restaurant and restrooms.

Management Issues

Several reviews pointed out a lack of effective management and poor employee treatment, leading to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised the service and food quality during specific visits.
  • LS
    Lori Smith
    Dec 31, 2025
    1.0
    This place was FILTHY!! Every single table was DIRTY!! The service was so slow we nearly left and we were the only people in the dining room and there was a manager on duty who obviously hated her job and was rude when I asked if there was anyone to take my order.. will never ever return to this McDonald's
  • JZ
    Judith Zumbuehl
    Dec 23, 2025
    1.0
    Food come out very messy I wanted no pickles but they put pickles my son got the wrong drink he wanted dr.pepper and got a coke the service was poor never got my receipt another customer told me they had been waiting 30 minutes for their food
  • DC
    diosalis coronado
    Dec 21, 2025
    1.0
    Beware: BOTH drive thru screens are down, so no you’re not able to see a menu ! You will also be rushed to order while you’re looking at a blank menu. The person working the mic has a pitiful attitude, and angry lemon sour face. You’ve been warned.
  • SH
    Shania Harris
    Dec 18, 2025
    1.0
    The manager handed my ice cold fries greasy and old discolored this has been the 3rd time in the row the food is cold!
  • DD
    Danielle
    Dec 11, 2025
    1.0
    Shitty service went through drive thru then walked in to order something else and caught them talking shit about me..wouldn't go back if my life depend on it

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4330 Franklin Avenue, Waco, TX?

McDonald's at 4330 Franklin Avenue in Waco, TX is open daily from 5:00 AM to midnight.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services daily from 5:00 AM to midnight, including same-day and no-contact delivery options.