Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, undercooked, or improperly prepared items.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Management Concerns
Several reviews highlighted issues with management, including unprofessional behavior and lack of effective leadership.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food quality on occasion.
RL
Roseanna Lujan
5 days ago
5.0
Customer service was excellent
LZ
Lilette Zav
Nov 9, 2025
1.0
Thank you this specific McDonald's. I haven't had a meal from this organization in months. Trying to enjoy a meal here is similar to having a wrapped Burger on the sidewalk. I could have showed myself out the door but go ahead, push away regular customers and make people feel not welcomed.
AB
Amanda Belcher
Nov 2, 2025
2.0
We don't visit often but in 3yrs if they give us our food at tge window it has been the wrong order but normally we have to pull to the 3rd window and wait. Last visit we waited 20mins for 1 chicken sandwich and an order of lg fries.
YA
Yo Adriene
Oct 28, 2025
5.0
So needed a tasty coffee!!!! Thanks y'all
RH
Robbie Horn
Oct 24, 2025
1.0
Horrible placed mobile order to find out you can't pick up upon arrival. Lobby locked with people inside drive thru all the way to the street and no way to cancel yet im charged for something that can't be provided. I will never go back to this mcdonalds the leadership needs to be fired immediately for allowing such to take place. Once again avoid this location
What are the operating hours of McDonald's at 4330 Franklin Avenue, Waco, TX?
McDonald's at 4330 Franklin Avenue in Waco, TX is open daily from 5:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services daily from 5:00 AM to midnight, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at this location has a drive-thru open every day from 5:00 AM to midnight for your convenience.
How can I order from McDonald's for pickup or delivery?
You can order online through the McDonald's App or via their delivery website at https://mcdonalds.order.online/business/-5579 for pickup or delivery.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html for you to explore before visiting or ordering.
What nearby places can I visit along with McDonald's at 4330 Franklin Avenue?
Nearby places include Murphy USA gas station, Chick-fil-A restaurant, and Walmart Pharmacy, which offer convenient options for fueling up, dining, or picking up prescriptions either before or after your meal at McDonald's.
Are there other fast food options near this McDonald's?
Yes, Chick-fil-A and Wingstop are nearby fast food restaurants where you can enjoy chicken dishes alongside your visit to McDonald's.
What shopping options are available near McDonald's at this location?
Walmart Waco - Franklin Ave, Walmart Grocery Pickup and Delivery, and Mattress1One are nearby retail stores and grocery options for your shopping needs.
Are there any services like computer repair or nail salons near this McDonald's?
Yes, Hourglass Computer Service offers IT and computer repairs, while Luxor Nails & Spa and Regal Nails provide nail and beauty services close to McDonald's.