Location.com logo
Brand Certified

McDonald's

3.3
(2441 reviews)

Business Details

1225 N Valley Mills Dr, Waco, TX
76710, United States
(254) 772-2082
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1225 N Valley Mills Dr, Waco, TX
76710, United States

Hours

Reviews

3.3
2,441 reviews
5 stars
804
4 stars
458
3 stars
438
2 stars
237
1 star
504

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Food Quality

Several customers reported issues with food quality, such as cold or improperly prepared items, and missing components in their orders.

Cleanliness

While some customers noted cleanliness in the dining area, others pointed out unsanitary conditions and a lack of attention to cleanliness in the bathrooms.

Management Issues

Multiple reviews mentioned unprofessional behavior from management, including rudeness and lack of support for staff and customers.

Mixed Experiences

Some customers had positive experiences with friendly staff and good food, indicating inconsistency in service and quality.
  • BR
    betty Romero
    Feb 24, 2026
    5.0
    Will come back daily😁
  • PB
    Pateric Balli
    Feb 16, 2026
    3.0
    It a okay place to go if your frys are fresh but if they're not fresh then none5hing going be good
  • BM
    Bobby Mulsow
    Feb 13, 2026
    4.0
    New store-cant seem to find good help. If your not I'm a hurry & have patience it's ok. Seems a lot of businesses have same problem.
  • AT
    Amy Thompson
    Feb 4, 2026
    1.0
    Customer service is horrible! I drove all the way back to my office only to find out my order was wrong. Drove back to the location, then had to wait another 30 mins. for my order. No one was even working the register. The manager is extremely rude!
  • DW
    Deez Watz
    Feb 1, 2026
    1.0
    I'm a little put off about all the silly rumors if human DNA in foods..(how ridiculous) But why hasn't anyone fought this or denied it ? Jimmy French fries though 😋

Frequently Asked Questions About McDonald's

What are the McDonald's Waco location's hours of operation?

McDonald's Waco location is open 24 hours a day, 7 days a week.

Does McDonald's in Waco offer drive-thru service?

Yes, the McDonald's in Waco has a drive-thru that operates 24/7 every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: