Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,414 reviews
5 stars
796
4 stars
456
3 stars
436
2 stars
236
1 star
490
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported incorrect orders and missing items, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about cold, stale, or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and spacious, although some customers experienced issues with cleanliness in certain areas.
Staff Attitude
Several reviews mentioned negative attitudes from staff, impacting the overall customer experience.
- LBLloyd Burbank5 days ago5.0I'm hooked on their fish sandwiches.
- KWKim Wilson6 days ago1.0You might as well take expresso shots of the menu for the coffees. Every time I go the machine is cleaning or doesn't work doesn't matter what time I go it's very frustrating. It has really gone downhill at this location.
- TFTara FelinaNov 11, 20254.0Everytime I go to this location the staff is very pleasant, even when other customers are rude. I order from my app mostly and walk in during my lunch to pick it up. I have never had a problem and the staff is always very helpful. I know working in service is hard and staff deserve their props for dealing with a lot!
- CDCasey DawsonNov 1, 20251.0Sucks. Worst service. Ordered online and never got my food. That was months ago. I deleted my account and never been back. They lost all my business on a $8 order.
- NNNaeNaeOct 20, 20251.0I don’t usually leave reviews, but wow. After a long day, I just wanted something simple for the kids’ dinner. I was polite and respectful while ordering not rude at all but the attitude I got in return was completely unnecessary. The customer service here is seriously lacking. They clearly need better training on how to treat customers. Disappointing
Frequently Asked Questions About McDonald's
What are the McDonald's Waco location's hours of operation?
McDonald's Waco location is open 24 hours a day, 7 days a week.
Does McDonald's in Waco offer drive-thru service?
Yes, the McDonald's in Waco has a drive-thru that operates 24/7 every day of the week.
Can I get delivery from this McDonald's? What are the delivery hours?
Yes, McDonald's Waco offers delivery from 5:00 AM to midnight every day.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on both the Apple App Store and Google Play Store, or order online via their provided quick links.
What payment options are accepted at McDonald's in Waco?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is free WiFi available at this McDonald's?
Yes, free WiFi is available at this McDonald's location.
What are some nearby places of interest around McDonald's Waco?
Nearby places include real estate agents like Kyla Dieterich and Sue Milam Reed, Carter Bloodcare donation center, Redbox kiosk, beauty salons such as Polished Salon and Nail Works, and restaurants like Chipotle Mexican Grill and Dunkin'.
How can visiting nearby places like Carter Bloodcare or Redbox enhance my trip to McDonald's?
After dining at McDonald's, you can conveniently visit Carter Bloodcare to donate blood or stop by Redbox for quick movie or game rentals nearby, making your outing more productive and enjoyable.
Are there other fast food options near McDonald's in Waco?
Yes, nearby you can find other fast food restaurants such as another McDonald's location, Chipotle Mexican Grill, and Chopsticks Chinese Restaurant for variety.