Business Details
About
Ice Cream ShopDessert ShopFrozen Yogurt ShopHot Dog RestaurantSandwich Restaurant
Katie's is the place with the freshest, highest quality ice cream in Texas. Katie's is the perfect place to celebrate a big victory or pamper yourself with a yummy well deserved treat after that really hard day. And its a great place to bring date OR a group of friends OR to hang out with the youth group OR to bring the whole team after the game OR to bring your whole church!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
1,434 reviews
5 stars
1,006
4 stars
259
3 stars
70
2 stars
33
1 star
66
What are people saying?
AI-generated from recent customer reviews
Custard Quality
Customers consistently praised the custard for being creamy, rich, and delicious, with many considering it the best in Texas.
Service Speed
While many reviews noted quick service, several customers expressed frustration with long wait times, especially in the drive-thru.
Customer Service
Feedback on customer service was mixed; some praised the friendly staff, while others reported rude interactions and issues with order accuracy.
Pricing Concerns
Several customers felt that the prices were high relative to portion sizes and quality, leading to dissatisfaction.
Atmosphere
The nostalgic and family-friendly atmosphere was appreciated, with many enjoying the outdoor seating and classic feel.
- GHGary HDec 29, 20255.0Deserves 6 stars! Great creamy and rich custard and even better service! Renell (a manager?) was super helpful and gave us a few samples. We will be back in 2 days on our way back to Dallas!
- CCCris CastroDec 25, 20255.0I got an old fashion banana split with shortcake. It was delicious. Shout out to the purple haired girl. She was so nice and amazing! Thank you!
- CMCynquavia MaysDec 12, 20251.0I enjoy this place but it was disheartening to be sitting here enjoying tacos and ice cream and my daughter peed her pants because you guys didn’t have a Publix bathroom .
- SMScott MuesseDec 9, 20252.0We tried Katies for the first time and have to say we were disappointed. The flavor was good but the "large" is very small in comparison to other places like this. It took a very long time to make out order, we were the only people in the line. They gave us our order and had to stop to put lids on because "they are very liquidy". They were not much thicker than water and eating them with a spoon just made a mess in the car, We ended up just drinking them. I was surprised they even gave them to us like that. I felt $18 was pricy for two "drinks" that were not much bigger than a coffee cup. I do not think we will visit here again.
- GJG JOct 12, 20255.0SO FREAKING AMAZING I LOVE THIS PLACE SO MUCH!!!! Drove from Houston because I loved my first time here so much!!!! 10/10 would marry Katie is she asked me to
Frequently Asked Questions About Katie's Frozen Custard
What are Katie's Frozen Custard's hours of operation?
Katie's Frozen Custard is open Tuesday through Thursday and on Sunday from 3:00 PM to 10:00 PM, and Friday and Saturday from 3:00 PM to 11:00 PM. The shop is closed on Mondays.
Does Katie's Frozen Custard offer curbside pickup?
Yes, Katie's Frozen Custard offers curbside pickup as one of its pickup and delivery services.
What payment methods are accepted at Katie's Frozen Custard?
Katie's Frozen Custard accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Katie's Frozen Custard provide delivery services?
Yes, Katie's Frozen Custard offers same-day delivery with options for no-contact delivery.
Is Katie's Frozen Custard accessible for wheelchair users?
Yes, Katie's Frozen Custard has a wheelchair-accessible entrance and parking.
What types of food and desserts does Katie's Frozen Custard offer?
Katie's Frozen Custard specializes in frozen custard and other desserts. They also serve ice cream, frozen yogurt, hot dogs, and sandwiches.
Are there any nearby places to visit before or after enjoying treats at Katie's Frozen Custard?
Yes, nearby places include Texas 2 Step Treasures for sewing and appliance needs, and Stitch By Stitch Texas for fabric and crafts. These could be great stops for shopping enthusiasts before or after visiting Katie's.
Can I find automotive services near Katie's Frozen Custard?
Absolutely, several automotive-related businesses such as Jeep N Truck Gear, U-Haul Neighborhood Dealer, Renschler Auto, and Southside Motors are located nearby, providing parts, repairs, and car sales.
Are there convenient dining options close to Katie's Frozen Custard?
Yes, nearby dining options include Taqueria La Chona and Laredo Taco Company, known for Mexican cuisine, perfect for grabbing a meal before or after your dessert at Katie's.
How can I contact Katie's Frozen Custard for inquiries or orders?
You can reach Katie's Frozen Custard by phone at +1 254-754-5899 or via email at katieswaco@gmail.com. They also have a Facebook page and Instagram handle (@katiescustard) for updates.