Business Details
About
Ice Cream ShopDessert ShopFrozen Yogurt ShopHot Dog RestaurantSandwich Restaurant
Katie's is the place with the freshest, highest quality ice cream in Texas. Katie's is the perfect place to celebrate a big victory or pamper yourself with a yummy well deserved treat after that really hard day. And its a great place to bring date OR a group of friends OR to hang out with the youth group OR to bring the whole team after the game OR to bring your whole church!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
1,428 reviews
5 stars
1,003
4 stars
258
3 stars
70
2 stars
32
1 star
65
What are people saying?
AI-generated from recent customer reviews
Custard Quality
Customers consistently praised the custard for being creamy, rich, and delicious, with many considering it the best in Texas.
Service Speed
While many reviews noted quick service, several customers expressed frustration with long wait times, particularly in the drive-thru.
Customer Service
Feedback on customer service was mixed; some found staff friendly and helpful, while others reported rude interactions and poor handling of complaints.
Pricing Concerns
Several customers felt that prices were high relative to portion sizes and quality, with some expressing dissatisfaction over being charged extra for toppings.
Flavor Variety
The variety of flavors and seasonal options received positive remarks, with many customers enjoying the unique offerings.
- ECEvelyn C.Oct 14, 20253.0When we got there, all they had left was butter pecan. Disappointing, probably won’t go back.
- GJG JOct 12, 20255.0SO FREAKING AMAZING I LOVE THIS PLACE SO MUCH!!!! Drove from Houston because I loved my first time here so much!!!! 10/10 would marry Katie is she asked me to
- EWElliott WellmanOct 7, 20255.0Yummy yummy custard. A Waco classic.
- RWRebecca “Becky” WindomSep 30, 20251.0Waited for 45 mins just for them to make our order wrong.
- SCSergio ChapaSep 27, 20255.0⭐️⭐️⭐️⭐️⭐️ Katie’s Frozen Custard is hands down the best spot for a sweet treat! The custard is unbelievably creamy, rich, and always hits the spot. They have a great variety of flavors and toppings, and everything tastes fresh and homemade. The staff is always friendly and quick, making it a fun and easy stop whether you’re grabbing something after dinner or cooling off on a hot Texas evening. The portions are generous, the prices are fair, and the quality is unbeatable. Katie’s has that classic, nostalgic charm that makes it more than just dessert—it’s an experience. If you’re in the area, do yourself a favor and stop by. One taste and you’ll see why it’s a local favorite!
Frequently Asked Questions About Katie's Frozen Custard
What are Katie's Frozen Custard's hours of operation?
Katie's Frozen Custard is open Tuesday through Thursday and on Sunday from 3:00 PM to 10:00 PM, and Friday and Saturday from 3:00 PM to 11:00 PM. The shop is closed on Mondays.
Does Katie's Frozen Custard offer curbside pickup?
Yes, Katie's Frozen Custard offers curbside pickup as one of its pickup and delivery services.
What payment methods are accepted at Katie's Frozen Custard?
Katie's Frozen Custard accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Katie's Frozen Custard provide delivery services?
Yes, Katie's Frozen Custard offers same-day delivery with options for no-contact delivery.
Is Katie's Frozen Custard accessible for wheelchair users?
Yes, Katie's Frozen Custard has a wheelchair-accessible entrance and parking.
What types of food and desserts does Katie's Frozen Custard offer?
Katie's Frozen Custard specializes in frozen custard and other desserts. They also serve ice cream, frozen yogurt, hot dogs, and sandwiches.
Are there any nearby places to visit before or after enjoying treats at Katie's Frozen Custard?
Yes, nearby places include Texas 2 Step Treasures for sewing and appliance needs, and Stitch By Stitch Texas for fabric and crafts. These could be great stops for shopping enthusiasts before or after visiting Katie's.
Can I find automotive services near Katie's Frozen Custard?
Absolutely, several automotive-related businesses such as Jeep N Truck Gear, U-Haul Neighborhood Dealer, Renschler Auto, and Southside Motors are located nearby, providing parts, repairs, and car sales.
Are there convenient dining options close to Katie's Frozen Custard?
Yes, nearby dining options include Taqueria La Chona and Laredo Taco Company, known for Mexican cuisine, perfect for grabbing a meal before or after your dessert at Katie's.
How can I contact Katie's Frozen Custard for inquiries or orders?
You can reach Katie's Frozen Custard by phone at +1 254-754-5899 or via email at katieswaco@gmail.com. They also have a Facebook page and Instagram handle (@katiescustard) for updates.