Jimmy John's

4.1
271 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1508 Speight Ave, Waco, TX
76706, United States

Hours

Reviews

4.1
271 reviews
5 stars
170
4 stars
40
3 stars
13
2 stars
16
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.

Food Quality

Mixed feedback on food quality, with some customers praising the sandwiches while others criticized portion sizes and taste.

Cleanliness

Several customers reported cleanliness issues, particularly in the dining area and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders and lack of attention to special requests.

Speed of Service

While some praised the quick service, others noted long wait times and delays in order fulfillment.
  • MS
    Michael Sims
    3 days ago
    1.0
    You can’t substitute for another meat and they will charge you more if have a meat removed. Stupid. Brownies are stale and falls apart into crumbs.
  • CW
    Cynthia Wilkins-Sedigas
    Nov 24, 2025
    1.0
    Went through the drive thru and not only was the wait time was unusually long but our order was wrong! We were on our way out of town otherwise I would turned turned around and got a refund!
  • GG
    G
    Nov 4, 2025
    5.0
    Standard Jimmy John's. Pretty large dining area for ample seating. Staff and sandos are good. Toasted subs are great. The drinks from the fountain taste a bit off but not terrible.
  • BB
    Brook Beard
    Sep 21, 2025
    1.0
    Terrible. They were out of bread for customers who come in store to order so I got regular sandwich bread instead of a sub.... Tasted terrible and workers were really rude about it.. won't go here again
  • TR
    Tania Rodriguez
    Sep 1, 2025
    2.0
    Mi amiga compro para llevar y encontró un pelo de animal en su comida