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Jimmy John's

4.1
(272 reviews)
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Business Details

1508 Speight Ave, Waco, TX
76706, United States
(254) 752-1600
https://locations.jimmyjohns.com/tx/waco/sandwiches-2440.html

About

Sandwich Restaurant

Location

Jimmy John's
1508 Speight Ave, Waco, TX
76706, United States

Hours

Reviews

4.1
272 reviews
5 stars
170
4 stars
40
3 stars
13
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with instances of rudeness and unprofessional behavior from staff.

Food Quality

Mixed feedback on food quality; some customers enjoyed the sandwiches while others complained about portion sizes and stale ingredients.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Order Accuracy

Many reviews mentioned problems with order accuracy, including missing items and incorrect sandwich preparations.

Speed of Service

While some customers praised the quick service, others experienced long wait times and delays.
  • RV
    Rene Vasquez
    3 days ago
    1.0
    Very unprofessional cashier, no customer service at all, dont plan on returning.
  • MS
    Michael Sims
    Jan 9, 2026
    1.0
    You can’t substitute for another meat and they will charge you more if have a meat removed. Stupid. Brownies are stale and falls apart into crumbs.
  • CW
    Cynthia Wilkins-Sedigas
    Nov 24, 2025
    1.0
    Went through the drive thru and not only was the wait time was unusually long but our order was wrong! We were on our way out of town otherwise I would turned turned around and got a refund!
  • GG
    G
    Nov 4, 2025
    5.0
    Standard Jimmy John's. Pretty large dining area for ample seating. Staff and sandos are good. Toasted subs are great. The drinks from the fountain taste a bit off but not terrible.
  • BB
    Brook Beard
    Sep 21, 2025
    1.0
    Terrible. They were out of bread for customers who come in store to order so I got regular sandwich bread instead of a sub.... Tasted terrible and workers were really rude about it.. won't go here again
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