Jimmy John's

3.9
252 reviews

About

Sandwich Restaurant

Location

Jimmy John's
824 Hewitt Dr, Waco, TX
76712, United States

Hours

Reviews

3.9
252 reviews
5 stars
127
4 stars
51
3 stars
25
2 stars
20
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including incorrect orders and unsatisfactory sandwich preparation.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, contradicting the 'Freaky Fast' slogan.

Customer Service

While some customers praised the friendly staff, others reported rude behavior and poor service experiences.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty dining areas and others finding it acceptable.
  • 1S
    1st World Problems Solved
    Dec 14, 2025
    1.0
    I've eaten here twice in as many months and both times it made me ill. Perhaps something needs to be done about the quality of the food. It used to be fine. Inside is same boring place with bored new sandwiches that are meager at best...subway is actually vastly superior at this point sadly...what happened to JJ...what happened to this LOCATION it used to be the GREAT.
  • DD
    Dougie Davis
    Sep 6, 2025
    1.0
    Seriously (wait) what a joke.
  • DC
    David Crablouse
    Aug 9, 2025
    3.0
    Freaky fast? Nope. Freaky slow. I ordered ahead and then drove three miles to pick it up. Waited five more minutes in the store. Sandwich was excellent. Well crafted. Perfectly assembled. Wonder why they call it “Brees #9” but on the receipt and on the wall they just call it “Italian night club.”
  • JC
    Jessica Chapman
    Aug 4, 2025
    5.0
    Great sandwiches quick!
  • RS
    Rodney Somers
    Aug 27, 2020
    2.0
    There has been too many times they haven't had the meat to make the sandwich. They keep throwing the COVID-19 card. Last time they told me that there was a salami shortage.