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Jimmy John's

3.9
(252 reviews)
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Business Details

824 Hewitt Dr, Waco, TX
76712, United States
(254) 666-1900
https://locations.jimmyjohns.com/tx/waco/sandwiches-1819.html

About

Sandwich Restaurant

Location

Jimmy John's
824 Hewitt Dr, Waco, TX
76712, United States

Hours

Reviews

3.9
252 reviews
5 stars
127
4 stars
51
3 stars
25
2 stars
20
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including incorrect orders and unsatisfactory sandwich preparation.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, contradicting the 'Freaky Fast' slogan.

Customer Service

While some customers praised the friendly staff, others reported rude behavior and poor service experiences.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty dining areas and others finding it acceptable.
  • 1S
    1st World Problems Solved
    Dec 14, 2025
    1.0
    I've eaten here twice in as many months and both times it made me ill. Perhaps something needs to be done about the quality of the food. It used to be fine. Inside is same boring place with bored new sandwiches that are meager at best...subway is actually vastly superior at this point sadly...what happened to JJ...what happened to this LOCATION it used to be the GREAT.
  • LQ
    Lyndsey Qualls
    Aug 1, 2022
    1.0
    This lovely delight is what they call the “Big John” with no lettuce or tomato and 4.5 pieces of small meat shavings. Disappointing sandwich for $7
  • BA
    Bret Arnold
    Feb 8, 2020
    5.0
    First time eater, very impressed
  • AM
    Ashley Mercado
    Aug 27, 2016
    5.0
    Love their beach club and triple chocolate chunk cookie
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