Customers frequently praised the food as delicious and reminiscent of home-cooked meals, particularly highlighting dishes like oxtails, fried catfish, and smothered pork chops.
Customer Service
While many reviews noted friendly and welcoming service, there were also complaints about inconsistent service and some staff being unhelpful.
Atmosphere
The restaurant is described as a cozy, family-friendly environment, often referred to as a hidden gem with a welcoming vibe.
Portion Sizes
Most customers appreciated the generous portion sizes, often leaving them satisfied and with leftovers.
Inconsistency
Some reviews pointed out issues with food consistency, mentioning that certain dishes were bland or poorly prepared on occasion.
PH
Pamela Harper
Nov 7, 2025
4.0
While traveling through Waco, my sister and I wanted to try some local soul food and decided to stop at Jess’s Soul Food—and we’re so glad we did! I ordered the oxtails with greens, sweet potatoes, and cornbread. The oxtails were tender, flavorful, and meaty—some of the best I’ve had in a long time. The cornbread was delicious too! My sister had the fried hot link basket, and the empty plate said it all. The peach cobbler was just okay but everything else was great. The owner was friendly, and the menu offered plenty of great choices. If you’re looking for authentic, delicious soul food in Waco, this is definitely the place to go!
AC
Andrea Cameron
Nov 4, 2025
5.0
Nice soul food spot in Waco. I've been 3 different times and the owners are great, but their workers aren't always the most helpful. We enjoy the food, so I'll keep supporting this black owned business.
AS
A' S.
Nov 2, 2025
5.0
I had to smothered pork steak with greens and black and white casserole. Very good great food. I will travel 100miles to eat here again.
CG
Crystal Goodman
Oct 19, 2025
2.0
I ordered the baked chicken and dressing, but they ran out of dressing and the cashier refused to discount the meal or substitute. The rice and broccoli is a zero.
BK
Bobbie Kelly
Oct 16, 2025
5.0
My Husband and I came to Waco to take care of some Business, He must have looked the restaurant up before we left home, we got our food to-go, We got oxtails rice, collard greens and yams and Omg the food was so good, The Oxtails was Great!!! Thank you Jess Soul Food
Jess Soul Food is open from 11:00 AM to 4:30 PM Tuesday through Friday and Sunday, and from 8:00 AM to 4:30 PM on Saturdays. It is closed on Mondays.
Does Jess Soul Food offer delivery and pickup services?
Yes, Jess Soul Food offers both in-store pickup and delivery services for customers.
Where is Jess Soul Food located?
Jess Soul Food is located at 810 La Salle Ave, Waco, TX 76706, USA.
What types of cuisine does Jess Soul Food serve?
Jess Soul Food specializes in soul food and American cuisine, including hamburgers.
How can I view the menu or place an order online?
You can view the menu and place an order online by visiting https://jesssoulfood.com/menu.
What is the price range at Jess Soul Food?
Jess Soul Food is considered to have a moderate price range (TWO).
Which nearby stores can I visit for groceries or supplies after dining at Jess Soul Food?
After dining at Jess Soul Food, you can visit Family Dollar nearby for groceries, discounted goods, or liquor supplies.
Are there any parks near Jess Soul Food to relax or take a walk?
Yes, Oakwood Park is close to Jess Soul Food, offering a nice place for relaxation or a stroll.
Can I find unique shopping experiences near Jess Soul Food?
Yes, you can explore antique and thrift stores like Junque in the Trunk and Shades Of Shabby, as well as The Rustic Rose Boutique for arts, crafts, and women's clothing.
Are there other dining options near Jess Soul Food?
Yes, nearby dining options include Dulce Taco Waco Tx (Mexican/Tex-Mex fast food), Tortas y Gringas Don Pepe (Mexican restaurant and food truck), and La Familia Restaurant (Latin American and Mexican cuisine).