Overall, customers praised the food for being delicious and well-prepared, particularly highlighting the oxtails, fried catfish, and chicken fried steak.
Customer Service
While many reviews noted friendly and welcoming service, there were also mentions of inconsistent service quality, with some customers experiencing unhelpfulness.
Atmosphere
The restaurant is described as having a cozy and inviting atmosphere, making it a pleasant dining experience for many.
Pricing
Customers generally found the prices reasonable for the portion sizes, although some felt certain items were overpriced or not worth the cost.
Consistency Issues
There were mixed reviews regarding the consistency of food quality, with some customers reporting bland or overly salty dishes.
ES
Elaine Spann
Jan 4, 2026
4.0
Very and hot
DW
Dennis Williams
Dec 15, 2025
3.0
Food was visually appealing. But batter on meat choices was very salty. Not Good for all who visit their establishment!
OM
Olskool “Snoball” Moore
Dec 14, 2025
5.0
I moved to Waco 3 years ago and I was told that Jess is the best place for soul food. Well they told the truth. I've ordered here many times and definitely No disappointments. Great food with great service and wonderful customer service and an excellent environment.
RT
rodney taylor
Dec 11, 2025
5.0
Food is always hot and fresh. Never had any issues
AK
Andrew Kucera
Nov 22, 2025
4.0
Decent food, yet refreshing that they don't serve pretense. It's soul food, meat and potatoes, hearty and delicious. You leave full and happy and they don't pretend they do anything else. This is local dining.
Jess Soul Food is open from 11:00 AM to 4:30 PM Tuesday through Friday and Sunday, and from 8:00 AM to 4:30 PM on Saturdays. It is closed on Mondays.
Does Jess Soul Food offer delivery and pickup services?
Yes, Jess Soul Food offers both in-store pickup and delivery services for customers.
Where is Jess Soul Food located?
Jess Soul Food is located at 810 La Salle Ave, Waco, TX 76706, USA.
What types of cuisine does Jess Soul Food serve?
Jess Soul Food specializes in soul food and American cuisine, including hamburgers.
How can I view the menu or place an order online?
You can view the menu and place an order online by visiting https://jesssoulfood.com/menu.
What is the price range at Jess Soul Food?
Jess Soul Food is considered to have a moderate price range (TWO).
Which nearby stores can I visit for groceries or supplies after dining at Jess Soul Food?
After dining at Jess Soul Food, you can visit Family Dollar nearby for groceries, discounted goods, or liquor supplies.
Are there any parks near Jess Soul Food to relax or take a walk?
Yes, Oakwood Park is close to Jess Soul Food, offering a nice place for relaxation or a stroll.
Can I find unique shopping experiences near Jess Soul Food?
Yes, you can explore antique and thrift stores like Junque in the Trunk and Shades Of Shabby, as well as The Rustic Rose Boutique for arts, crafts, and women's clothing.
Are there other dining options near Jess Soul Food?
Yes, nearby dining options include Dulce Taco Waco Tx (Mexican/Tex-Mex fast food), Tortas y Gringas Don Pepe (Mexican restaurant and food truck), and La Familia Restaurant (Latin American and Mexican cuisine).