Jamba

4.4
237 reviews

About

Juice ShopJamba
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
4300 W. Waco Dr., Waco, TX
76710, United States

Hours

Reviews

4.4
220 reviews
5 stars
152
4 stars
37
3 stars
9
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional behavior.

Product Quality

Many customers praised the smoothies and bowls for their taste and freshness, though there were complaints about incorrect orders and unsatisfactory drinks.

Cleanliness

Several reviews highlighted cleanliness and hygiene practices, while one review raised a serious concern about finding a fingernail in a drink.

Staff Training

There were multiple mentions of staff needing better training, particularly in handling orders and customer interactions.

Operational Issues

Customers expressed frustration with operational issues such as locked doors during business hours and long wait times.
  • CH
    Catherine H
    Dec 10, 2025
    1.0
    Need more training , young man tried hard but could not figure out register , I confused him with cash, he couldn’t help someone wanting a gift card and he gave me dairy in what was supposed to be a non diary drink, even after I confirmed no diary. He was nice enough but clearly not trained.
  • JR
    John Raines
    Nov 16, 2025
    1.0
    I ordered a pb & banana. It was like a glass of soy milk with ice chips and spoon full of pb. No banana at all. Super thin and runny. Waste of money. Won't be back. Waste of 10$
  • KS
    Kelsi Sadberry
    Oct 8, 2025
    1.0
    Pulled up at 7:52pm to a female locking the door and then quickly went behind the wall so she couldn't be seen while we attempted to open door to verify. Super disappointed since we went out of our way to come here and even tried to call and place an order in advance but the phones weren't answered.
  • CG
    Christina Ruiz (Guera)
    Aug 16, 2025
    2.0
    I didn't get a warm welcome once I entered. The young kid seemed over the day already. Then he threw the change in my hand. No respect at all or even friendliness.

Frequently Asked Questions About Jamba

What is Jamba Juice known for at the Brazos Place Center location?

Jamba Juice offers freshly blended smoothies, bowls, juices, and snacks made from premium ingredients without artificial flavors or preservatives to promote healthy living.

What are the operating hours for Jamba at 4300 W. Waco Dr. in Waco, TX?

Jamba is open Monday to Friday from 7:00 AM to 8:00 PM, Saturdays from 8:00 AM to 8:00 PM, and Sundays from 9:00 AM to 8:00 PM.