H-E-B plus!

4.6
5275 reviews
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Business Details

1821 South Valley Mills Dr, Waco, TX
76711, United States
(254) 710-9400
https://www.heb.com
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About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 1821 South Valley Mills Dr in Waco, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
1821 South Valley Mills Dr, Waco, TX
76711, United States

Hours

Reviews

4.6
5,181 reviews
5 stars
3,912
4 stars
855
3 stars
225
2 stars
57
1 star
132

What are people saying?

AI-generated from recent customer reviews

Product Selection

Customers appreciate the wide variety of products available, including fresh produce, meats, and specialty items.

Customer Service

Many reviews highlight the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond during difficult situations.

Store Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Pricing

While many customers find prices fair and competitive, some express concerns about rising prices and specific pricing issues.

Curbside Pickup

Feedback on curbside pickup is mixed, with some praising its convenience while others report slow service.
  • HC
    Heather Cash
    5 days ago
    5.0
    Omg is see why everyone talks about heb on intstagram. This is the level I wish my grocery store was on in arkansas. It made me mad to know I have to come back mine. I wish we had heb in arkansas.
  • JL
    Jacelyn Leith
    Jan 2, 2026
    5.0
    Super roomy and spacious Crowded on holidays but really nice overall
  • GA
    gilbert arriaga
    Dec 30, 2025
    5.0
    The best supermarket for food that exists oh and medicine and toiletries....can't beat them and what they do for the community Is heavenly.
  • YS
    Ysela S
    Dec 21, 2025
    5.0
    Omg! I love how the call out the tamales are ready to eat. We got some chicken and beef they were small and super good. The meat was very savory! Not that much masa in them. I would get them again!!
  • EM
    Emma McCall
    Nov 30, 2025
    5.0
    There is nothing that I can say that will accurately describe how impeccable the staff here is. I’ve been shopping at this HEB since we moved to Waco over the summer and I have no complaints. Today, I fainted as I was in the checkout line. This was scary as is, especially because I’ve never fainted before, but even scarier because had my son with me. Had it not been for Yahir immediately rushing over to help me and comfort my son while I was able to move into a chair I don’t know what would’ve happened. He was the best. He was calm and genuine. Chatting with my kiddo while I wrapped my brain around what happened. He loaded my items onto the cart and stuck around while I got checked out. He and Sarah brought my son some goodies which made the whole experience much better for him. Sarah, also an angel, stayed with us as well. Brought us water and pushed my cart and my son into the office where she made sure we were ok and comfortable while we sat on the couch waiting for my husband to arrive. She too was calm while truly being concerned for my well being. I am so grateful to both of them as well as every other team member who rushed over to check on us. It made a bad situation much better. I don’t know what they get paid, but I’m sure it isn’t enough. Thank y’all so much.
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Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.