Fazoli's

3.9
2179 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Waco, TX. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
5201 W. Waco Drive, Waco, TX
76710, United States

Hours

Reviews

4.2
1,720 reviews
5 stars
1,007
4 stars
342
3 stars
157
2 stars
94
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Genesis and Priscilla.

Food Quality

Overall, customers enjoyed the food, particularly the breadsticks and meal deals, although some reported issues with specific dishes.

Cleanliness

The restaurant was frequently noted for its clean environment, contributing to a positive dining experience.

Value for Money

Customers appreciated the affordable pricing, especially during special deals like the Tuesday and Thursday meal offers.

Service Speed

Most reviews highlighted quick service, with many customers noting fast order fulfillment.
  • PJ
    Passion Jones
    1 day ago
    3.0
    Every single time I come to this location Percilla in the drive thru gets my order wrong. Went last night and ordered 2 baked spaghetti (one with meatballs on the side and another as is). My meatballs were not in the bag and she didn't give me straws for my drink. I went in to ask for the meatballs and straws. Got the meatballs but didn't get straws. I grabbed them from the lobby but there is no accountability in this location. Upon walking out of the building i happen to read the sign that says buy 2 baked spaghetti's and get 1 free. Guess who did not promote the sale or give me the free baked spaghetti.....(Percilla). I hate that this on is the one closest to me.
  • AL
    Alexis Lucero
    Nov 16, 2025
    5.0
    Christian was the best best service ever
  • BG
    Brandon Gomez
    Oct 23, 2025
    5.0
    First timers after DR appointment, Says Christin W on our receipt but the man who was working the counter at first seemed annoyed but quickly lightened up once we started talking. Not sure if maybe they just deal with rude people a lot but after he perked up it was a great visit. Clean, food was quick and actually very good! I’ll definitely be back.
  • DC
    De'Airreyah Carter
    Oct 21, 2025
    5.0
    Always great customer service ! Wonderful comfortable atmosphere, always have a clean environment! Love the location and staff
  • RR
    Rosina Ross
    Oct 20, 2025
    1.0
    I had a delivery order through seamless and I had ordered the lasagna made it a combo and a slice of pizza they were out of lemon ice so my drink was substituted for a sweet tea, the lasagna was over cooked (Nasty) and the pizza was half burnt , was very disappointed especially on how much I spent on my meal, Will never order from fazolis again..I just order there today because baris were I get my lasagna from was closed today..... NEVER AGAIN!!!!

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Waco, TX offer?

Fazoli's offers fast, fresh Italian dishes including pasta, pizza, breadsticks, and other hearty Italian specialties.

What are the opening hours for Fazoli's Waco Drive location?

Fazoli's is open daily from 10:30 AM to 10:00 PM, except Saturday when the drive-through is closed but in-store pickup is available.