Dunkin'

3.7
808 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waco, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1200 N Valley Mills Dr, Waco, TX
76710, United States

Hours

Reviews

3.7
808 reviews
5 stars
399
4 stars
130
3 stars
70
2 stars
52
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.

Product Availability

Many customers reported that the location frequently runs out of menu items, including basic items like donuts and coffee.

Order Accuracy

Several customers experienced issues with incorrect orders, including wrong drinks and missing items.

Quality Issues

Customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts and poorly made coffee.

Cleanliness and Atmosphere

Feedback indicated concerns about cleanliness and the overall atmosphere, with some customers noting unpleasant smells and disorganized service.
  • BA
    Butterfy Arias
    Jan 2, 2026
    3.0
    Did not get greeted. But the place is ok
  • JM
    Joshua Mitchell
    Jan 2, 2026
    1.0
    Manager denied me a donut bag giveaway. The rules said buy any drink and get a free donut. The cashier was nice and even asked the mgr if I could get 1 but I was denied. She tried 3 times and they still had plenty This manager should not be a manager.
  • JG
    James Gambriell
    Nov 12, 2025
    1.0
    Very bad location with inconsiderate employees! Drive thru doesn’t have a clearance meter, so careful if you drive a raised truck or van or anything with any height. Narrow drive to get in which takes you behind the building. Limited parking and ALL the close spot are taken by employees. The place was dead for 8 am. Lots of employees, but they were mostly standing around gossiping. Like someone else said, this was my first time here and will be my last time here.
  • JW
    Jack Winters
    Sep 19, 2025
    1.0
    How this place is still open is beyond me. First and last time at this location, you’ll sit in the drive thru for 20 minutes while they make one drink for the car in front of you, only to be told they’re out of donuts after literally paying. The lights are on but nobody’s home.
  • MS
    Melissa Shreffler
    Sep 11, 2025
    2.0
    My latte tasted like hand sanitizer and was barely warm. I switched it for regular coffee and creamer. It was fine, but I lost money because of the cost difference and not wanting to cause a fuss.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Waco, TX?

Dunkin' in Waco, TX is open daily from 3:30 AM to 7:00 PM.

Does Dunkin' in Waco offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.