Dunkin'

3.7
805 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waco, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1200 N Valley Mills Dr, Waco, TX
76710, United States

Hours

Reviews

3.7
805 reviews
5 stars
398
4 stars
130
3 stars
69
2 stars
52
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences of being ignored or treated poorly.

Product Availability

Frequent complaints about being out of stock on various menu items, including donuts and coffee flavors.

Quality Issues

Numerous reviews mentioned poor quality of food and drinks, including stale donuts and improperly made coffee.

Inconsistent Experience

Customers noted significant variability in service and product quality, with some visits being satisfactory while others were disappointing.

Cleanliness and Atmosphere

Several customers commented on unpleasant odors and unsanitary conditions within the store.
  • JG
    James Gambriell
    Nov 12, 2025
    1.0
    Very bad location with inconsiderate employees! Drive thru doesn’t have a clearance meter, so careful if you drive a raised truck or van or anything with any height. Narrow drive to get in which takes you behind the building. Limited parking and ALL the close spot are taken by employees. The place was dead for 8 am. Lots of employees, but they were mostly standing around gossiping. Like someone else said, this was my first time here and will be my last time here.
  • JW
    Jack Winters
    Sep 19, 2025
    1.0
    How this place is still open is beyond me. First and last time at this location, you’ll sit in the drive thru for 20 minutes while they make one drink for the car in front of you, only to be told they’re out of donuts after literally paying. The lights are on but nobody’s home.
  • MS
    Melissa Shreffler
    Sep 11, 2025
    2.0
    My latte tasted like hand sanitizer and was barely warm. I switched it for regular coffee and creamer. It was fine, but I lost money because of the cost difference and not wanting to cause a fuss.
  • BH
    Breana De Hay
    Aug 11, 2025
    5.0
    Amazing coffee, and refreshers! Jermey had amazing hospitality, and introduced us to the dog toys! (Which we couldn’t resist) Our dog LOVES his new toy, and it was all thanks to Jermey!
  • TJ
    Tye Clark Jones
    Aug 5, 2025
    2.0
    Terrible

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Waco, TX?

Dunkin' in Waco, TX is open daily from 3:30 AM to 7:00 PM.

Does Dunkin' in Waco offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.