Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
554 reviews
5 stars
246
4 stars
109
3 stars
59
2 stars
47
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude attitudes and poor service.
Wait Times
Many customers expressed frustration with long wait times for food, often exceeding 30 minutes, even during non-busy hours.
Food Quality
While some reviews highlight delicious food and fresh ingredients, others mention incorrect orders and food that was not prepared properly.
Cleanliness
The restaurant is generally noted for its cleanliness, though some reviews mention issues with hygiene and food handling.
Management Issues
Several customers reported problems with management, including poor communication and handling of staff, which negatively impacted service.
- LGLakeshia GAINESSep 16, 20255.0Came here to get me a hamburger and they were so professional. I love it. Keep up the good work. I will be back.
- JWJoe WilsonSep 16, 20255.0This is one of my favorite DQ locations in Texas! And I get around... Their banana shakes are the bomb! If you've never tried one you don't know that you're missing!
- LLl xtra lAug 20, 20251.040 min wait for a burger and fries
- EGElle GonzalesAug 9, 20255.0Very impressive and clean restaurant. The manager was on deck running the register, taking orders out to cars.He is doing a fantastic job operating this restaurant so well. When it's this clean inside, I know the boss has standards. It was nice to see food service staff that worked hard and had great attitudes.
- LKLauren KindleJul 31, 20251.030 min wait, but when I pulled up I thought they were closed that’s how dead it was…. Make it make sense….tell them it’s been 30 minutes they’re arguing in the back cussing tb “it already went out” which is crazy when I was the first person here…? If it was gone already I would be gone too duh??????
Frequently Asked Questions About Dairy Queen
Where is Dairy Queen located in Waco, TX?
Dairy Queen is located at 4021 N 19th St, Waco, TX 76708-1679, USA.
What are the regular opening hours of Dairy Queen?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen offer drive-through service?
Yes, this Dairy Queen location has a drive-through service.
Is Dairy Queen accessible for customers with disabilities?
Yes, Dairy Queen provides wheelchair accessible entrance, parking, seating, and restrooms.
Can I order Dairy Queen food for delivery or takeout?
Yes, Dairy Queen offers both takeout and delivery services.
Does Dairy Queen have a children's menu and high chairs available?
Yes, there is a children's menu and high chairs available at this Dairy Queen location.
Can I enjoy coffee or desserts at Dairy Queen?
Yes, Dairy Queen serves both coffee and a variety of desserts.
Are there nearby restaurants I could visit before or after Dairy Queen?
Nearby you can find several restaurants including Pizza Hut, Taqueria El Mexicano Grill, Subway, Sonic Drive-In, Church’s Texas Chicken, and McDonald's.
What nearby grocery stores or markets are close to Dairy Queen for additional shopping?
H-E-B supermarket and Dollar General discount store are close by for convenient grocery shopping.
Are there any nearby landmarks or accommodations near Dairy Queen for visitors?
Nearby landmarks and accommodations include Highlander Square Apartments, William Booth Garden Apartments, Whispering Oaks Apartments, and The Salvation Army William and Catherine Booth Garden Apartments.