Brand Certified

Dairy Queen

3.8

(722 reviews)

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Business Details

4620 W Waco Dr, Waco, TX

76710, United States

(254) 751-7770

https://www.dairyqueen.com/en-us/locations/tx/waco/4620-w-waco-dr/14694/

About

Fast Food RestaurantIce Cream Shop

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Mobile paymentsAvailable
Cash onlyNot available
Drive-throughAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable

Location

Dairy Queen

4620 W Waco Dr, Waco, TX

76710, United States

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Hours

Monday10:00 AM - 10:00 PM

Tuesday10:00 AM - 10:00 PM

Wednesday10:00 AM - 10:00 PM

Thursday10:00 AM - 10:00 PM

Friday10:00 AM - 11:00 PM

Saturday10:00 AM - 11:00 PM

Sunday10:00 AM - 10:00 PM

Reviews

3.8

722 reviews

5 stars

349

4 stars

149

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, particularly from management.

Food Quality

While some customers enjoyed the food, others complained about it being cold, incorrect, or poorly prepared.

Positive Staff Interactions

Several reviews highlighted friendly and helpful staff members, with specific praise for individual employees.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the cleanliness and friendliness, while others noted unprofessional behavior from staff.

JB
Joe Betros
Feb 10, 2026
5.0
I want to provide a desire to this specific location due to kindness and friendliness of the winder and drive through workers. They are always friendly and provide great service!
TC
Teresa Contreras
Feb 1, 2026
5.0
Nice & friendly atmosphere and great service
KA
kayla Ackles
Jan 3, 2026
1.0
This place is TERRIBLE. Paid way too much, we waited well over 20 mins for our food just for them to bring out the wrong order. Once we got our food we were there almost 30 mins and all of our food was dry and nasty! They also didn’t give us any napkins or sauces we asked for.
TA
Trent Anderson
Dec 12, 2025
1.0
Took 30 minutes to order with one person ahead of me then 30-45 more minutes to get the food and they had a attitude and messed several things up on the order
DJ
Deserie Jimenez
Dec 12, 2025
5.0
Friendly atmosphere and food was fresh on site.

Brand Certified Facts from Dairy Queen

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Certified March 01, 2026Yext Knowledge Graph

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