Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
716 reviews
5 stars
345
4 stars
149
3 stars
87
2 stars
41
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous reports of rude and unprofessional behavior from staff, particularly management, leading to a negative customer experience.
Food Quality
While some customers praised the food as delicious, others reported issues with incorrect orders and food quality, including cold or poorly prepared items.
Service Speed
Many customers experienced long wait times in both the drive-thru and at the counter, with some leaving without placing an order due to delays.
Staff Friendliness
Despite some positive mentions of friendly staff, there are significant complaints about a lack of energy and engagement from employees.
Cleanliness and Hygiene
Several reviews highlighted concerns about cleanliness and hygiene practices among staff, which negatively impacted customer perceptions.
- CCChris3 days ago1.0Ice Creams were good. But the rest, garbage. The person on the drive thru, impatient and rude as hell. I have a few i decisive kids so their commentswere very rude. My wife and kids are the only reason we didnt leave and go elsewhere. I didnt care to complete my order. Like said, wont return here with rude people.
- DWDoug WatersNov 8, 20253.0Triple cheese burger basket..
- PAPatricia AdkinsNov 3, 20252.0This used to be my favorite dairy queen in Waco, but there is no reason for the lady working the counter to be as mean as she was. She clearly didn't want to be there, and I will be sure not to inconvenience her with my existence again. Honestly I'd rather drive to McGregor.
- TCTroy CampNov 2, 20255.0Bit of a wait but the food was worth it
- AAArthurNov 1, 20254.0Just wonderful. Thank you Janet.
Frequently Asked Questions About Dairy Queen
What are the operating hours of the Dairy Queen at 4620 W Waco Dr, Waco, TX?
The Dairy Queen is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does this Dairy Queen location offer drive-through service?
Yes, this Dairy Queen location has a drive-through service.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place an order online for pickup through their order URL.
Is this Dairy Queen location wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking.
Does the Dairy Queen have outdoor seating available?
Yes, outdoor seating is available at this Dairy Queen.
Are children welcome and is there a children's menu at this location?
Yes, the Dairy Queen welcomes children and offers a children's menu.
What payment options are accepted at Dairy Queen?
This Dairy Queen accepts mobile NFC payments and does not require cash only, offering multiple payment options.
Which nearby places could I visit before or after enjoying treats at Dairy Queen?
Nearby places include DreamMaker Bath & Kitchen for home remodeling, and Poppa Bear Boba for bubble tea and smoothies.
Are there any automotive repair or tire shops near Dairy Queen?
Yes, Texas Star Tire & Auto Repair and Waco Nissan Inc. are nearby for automotive repair and services.
What options are there nearby for financial or insurance services?
Nearby financial services include Nationwide Mutual Insurance Company and Members Choice Central Tx Fed Credit Union.