About
Fast Food RestaurantMexican Restaurant
Chipotle Baylor University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
845 reviews
5 stars
395
4 stars
185
3 stars
83
2 stars
47
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and poor customer service, with many expressing frustration over staff behavior and lack of professionalism.
Food Quality
There were numerous complaints about food quality, including overcooked chicken, bland flavors, and incorrect ingredients in orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables, overflowing trash, and concerns about food safety practices.
Staffing Problems
Many reviews highlighted understaffing and unprofessional behavior among employees, leading to a chaotic environment and poor service.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during less busy times, noting that when the staff was attentive, the experience was enjoyable.
- SFsamara fabela3 days ago5.0amazing experience food was so good and so was the customer service. shoutout to dayana montoya she was so so sweet that sweetheart deserves a raise!!!
- LCLily Canes4 days ago1.0The last few times I’ve came here it hasn’t been good, whoever the manager is does a horrible job, the place is always so dirty and the workers take forever and even when you do a mobile order you they don’t even put it on the shelves so you then have to wait for them to get it for you which defeats the whole purpose of doing it through the app.
- AFAllanna FarrellNov 17, 20251.0We've gone to this location a few times in the last month or so, and the food and service has gotten worse and worse. The rice was only halfway cooked, they were "out" of sour cream, steak and black beans. And the portions that are given are ridiculous for the price that's being charged.
- MDMarvin DenmanNov 16, 20251.0Out of veggies, corn salsa, and sour cream tonight. They should post it at the door so I don’t have to wait in line for 15 minutes to find out. Full price charged for veggie full bowl with multiple missing ingredients.
- BTBrian ThomasNov 15, 20251.0Dining area was filthy, no clean area to sit. Trash all over the place. Floors tables overflowing trash cans. Loud explicit music playing with children around. The workers were rude. Their buddy came in and was giving all the workers handshakes with their gloves on. Honestly whoever is in charge of this crew should be fired.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill near Baylor University in Waco, TX?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located near Baylor University?
It is located at 721 S 4th St, Waco, TX 76706, in the McLennan sublocality near Baylor University.
Does the Chipotle near Baylor University offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order online via their website or their mobile app available on the Apple App Store.
What type of food does Chipotle Mexican Grill offer at this location?
Chipotle offers customizable Mexican-style dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Is the Chipotle near Baylor University a good option for someone looking for food without artificial preservatives or colors?
Yes, Chipotle follows "Food with Integrity" principles prioritizing real food without artificial colors, flavors, or preservatives.
What nearby places can I visit before or after dining at Chipotle near Baylor University?
You can visit Tea time for bubble tea, Smoothie King for smoothies, or check out historic spots like the Earle Napier Kinnard House and the Historic Waco Foundation museum.
Where can I find an ATM near Chipotle at Baylor University?
There are multiple ATMs nearby including Bank of America ATM, The Exchange Network ATM, and LibertyX Bitcoin ATM for your cash needs.
Are there other dining options close to Chipotle Mexican Grill in Waco?
Yes, nearby you can find Wei Tasty Asian for Chinese and Asian cuisine, In-N-Out Burger for fast food, Pie Five Pizza for pizza, and Torchy's Tacos for Tex-Mex dishes.
Does this Chipotle location near Baylor University accept credit cards and offer catering?
Yes, the location accepts credit cards and provides catering services along with online order options.