Chipotle Mexican Grill

3.7
873 reviews
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Business Details

1115 N Valley Mills Dr, Waco, TX
76710, United States
(254) 741-9400
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle WACO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1115 N Valley Mills Dr, Waco, TX
76710, United States

Hours

Reviews

3.7
873 reviews
5 stars
401
4 stars
188
3 stars
93
2 stars
46
1 star
145

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables, floors, and trash cans.

Food Quality

Customers frequently complained about the food being bland, poorly cooked, or not fresh, with specific mentions of burnt chicken and undercooked rice.

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders, leading to a frustrating dining experience.

Portion Sizes

Several reviews noted that portion sizes were inadequate, with complaints about receiving too little meat and being charged extra for small amounts.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and quantity of food received, feeling that the value was lacking.
  • RD
    Ronnie Dixon
    3 days ago
    5.0
    Barry (I hope I'm spelling it right), and every other member of his staff tonight were amazing. They took what could have been really stressful, were so nice and handled it sooo so well, turned it into something amazing. I'll definitely be back! All of y'all are awesome!
  • BB
    braeden
    5 days ago
    1.0
    These guys didnt even put our quesadilla in the box. Just beans and rice. And on top of that we ordered a full size and they gave us a kids meal size.
  • AH
    Antonio Herrera
    Nov 5, 2025
    5.0
    Fresh food, tasty ingredients. I ordered a fajita bowl with a tortilla on the side.
  • GC
    Gabriel Casas
    Nov 1, 2025
    5.0
    Always good quality food, good taste, the restaurant does need to be cleaner. But we had a good experience and consistent!! Will definitely be back!!!
  • PM
    Payton Miller
    Oct 17, 2025
    2.0
    Had to repeat myself multiple times couldn’t hear myself think or hear the workers over the music was getting dirty looks from the cook tables were dirty had to wipe off a table just to sit down and eat
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Waco serve?

Chipotle in Waco offers customizable Mexican-inspired fast-casual meals like burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 1115 N Valley Mills Dr, Waco?

Chipotle Mexican Grill in Waco is open daily from 10:45 AM to 10:00 PM.