Brand Certified
Chipotle Mexican Grill
3.7(837 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1115 N Valley Mills Dr, Waco, TX
76710, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(254) 741-9400
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/waco/1115-n-valley-mills-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1117
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle WACO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
837 reviews
5 stars
375
4 stars
182
3 stars
88
2 stars
45
1 star
147
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables, overflowing trash cans, and unsanitary food preparation areas.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, such as undercooked rice, burnt chicken, and small portion sizes, contributing to a negative dining experience.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior, inadequate training, and overall disorganization in the restaurant.
- HWHeather WildFeb 23, 20261.0Ordered through door dash a chicken fajita bowl and chips and queso. They told the dasher they ran out of meat it would be a minute. She waited they gave her the order and guess what no chicken fajita meat in the bowl and to top it off no chips and queso. Tried calling the store only to get a automated answering service got no where. Very frustrating since I paid 30 bucks for a bowl of rice, veggies and guacamole.
- CHChloe HFeb 15, 20263.0Dirty. They never give you your drink if you order for pickup and are rude when you ask for it. Out of napkins, utensils and most drinks.
- BJbarry johnsonFeb 10, 20261.0Always dirty!! Tables always dirty I don’t think they even get wiped down until the end of the day! Utensil area a mess and practically empty It’s seems to be becoming a standard at this location! Trash always full or practically running over They have plenty of staff I observed and they just stand in kitchen and register area without any concern about how the place looks. Where is the manager here ?
- JRJin Sung RaFeb 3, 20264.0It felt like a Mexican version of Subway. You can customize what you want, and it came out to about $20 per person, but it tasted great. It also seems to be a popular spot.
- MRMary RamirezJan 20, 20264.0First time ever will not go back food was ok price to high service was awful.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Waco serve?
Chipotle in Waco offers customizable Mexican-inspired fast-casual meals like burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 1115 N Valley Mills Dr, Waco?
Chipotle Mexican Grill in Waco is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer delivery or pickup services?
Yes, Chipotle Waco provides both in-store pickup and delivery services.
Where exactly is Chipotle Mexican Grill located in Waco?
It is located at 1115 N Valley Mills Dr, Waco, TX 76710, right next to Mattress Firm.
How can I place an online order for Chipotle in Waco?
You can place an order online through Chipotle’s official ordering website or use their app available on the Apple App Store.
What are some nearby dining options around Chipotle Mexican Grill in Waco?
Nearby dining options include McDonald's, Whataburger, Dunkin', Chopsticks Chinese Restaurant, and another Chipotle location.
Are there any beauty salons close to Chipotle in Waco where I can visit after eating?
Yes, Nail Bar Waco, Polished Salon, Nail Works, and Hair by Molly Cammack are nearby beauty salons you can visit after dining at Chipotle.
What nearby services can help me with mobile phone needs near Chipotle Mexican Grill?
T-Mobile store is located near Chipotle Waco, convenient for mobile phone purchases or service support before or after your meal.
Is this Chipotle location welcoming to LGBTQ customers?
Yes, Chipotle Waco welcomes LGBTQ customers and is committed to inclusivity.
How do I contact Chipotle Mexican Grill in Waco for catering or other inquiries?
You can contact Chipotle in Waco by phone at +1 254-741-9400 or email at tx.1117.waco@chipotle.com for catering and other services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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