Location.com logo
Brand Certified

Baskin-Robbins

2.3
(123 reviews)

Business Details

1701 Hewitt Dr, Waco, TX
76712, United States
(254) 294-8869
https://locations.baskinrobbins.com/tx/waco/1701-hewitt-dr

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1701 Hewitt Dr, Waco, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1701 Hewitt Dr, Waco, TX
76712, United States

Hours

Reviews

2.3
123 reviews
5 stars
30
4 stars
5
3 stars
5
2 stars
9
1 star
74

What are people saying?

AI-generated from recent customer reviews

Inventory Issues

Customers frequently reported that the store was out of popular ice cream flavors and other menu items, leading to disappointment.

Service Quality

Service was often described as slow and unprofessional, with multiple instances of rude behavior from staff.

Staff Friendliness

While many reviews noted friendly staff members, there were also complaints about inconsistency in service quality.

Cleanliness and Maintenance

Some customers mentioned cleanliness issues and poorly managed inventory, affecting their overall experience.
  • BP
    breeley pabst
    Feb 18, 2025
    1.0
    my ice cream had some sort of fly or bug in it. it was good until right at the end of the ice cream i see this. how gross. do better. I’m so disappointed and grossed out.
  • SY
    Sheryl Young
    Sep 9, 2022
    1.0
    Ordered a cake and needed to change something. Tried calling for 2 days with no answer. Called corporate and they offered no help. Will order from D.Q. next time!
  • HB
    Hana Byers
    Oct 5, 2019
    3.0
    Ordered the jamoca almond. Too many ice chunks in there!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

Baskin-Robbins partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: