Baskin-Robbins

4.4
406 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 1616 Wooded Acres Dr, Waco, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1616 Wooded Acres Dr, Waco, TX
76710, United States

Hours

Reviews

4.4
406 reviews
5 stars
280
4 stars
78
3 stars
17
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and attentive staff, while others reported rude or inattentive service.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, which raised concerns about sanitation.

Ice Cream Quality

While many customers enjoyed the ice cream flavors, there were complaints about the quality and presentation of certain items, including issues with melting and incorrect orders.

Variety and Selection

Customers appreciated the wide variety of flavors available, although some expressed disappointment when specific flavors were unavailable.

Pricing Concerns

Some customers felt that the prices were high compared to other ice cream shops, leading to dissatisfaction with the value received.
  • MG
    Mardie Gatica
    2 days ago
    1.0
    Husband and I went through the drive thur today around 4:00 ,we order banana split ,and the girl at window slamed her hand down on the counter when my husband asked for lids ,very rude customer service, really upset us and my husband asked for his money back and we didn't want the banana split ,unacceptable behavior ,we will never go back and will be telling everyone we know about it . I plan on calling the manager tomorrow since there was no management there at the time .
  • MO
    MareBear O
    Nov 4, 2025
    5.0
    Always friendly service!
  • NP
    Neiba Picazo
    Jul 17, 2025
    1.0
    Terribly experience woman had bad customer service
  • CT
    Charlene Tierce
    Jul 17, 2025
    5.0
    Awesome
  • JJ
    Joanna Jackson
    Jun 29, 2025
    4.0
    Gt Rear ice cream. Good service. Inside could be cleaner. I prefer to use the drive through.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.