Dunkin'

3.8
239 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vidor, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
580 N Main St, Vidor, TX
77662, United States

Hours

Reviews

3.8
239 reviews
5 stars
119
4 stars
40
3 stars
30
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers have reported issues with incorrect orders, particularly at the drive-thru, leading to frustration.

Product Quality

Food and drink quality is inconsistent, with complaints about cold or poorly prepared items, while some customers enjoy the coffee and donuts.

Cleanliness

The cleanliness of the location is noted positively by some, but there are also mentions of dirty tables and unsanitary conditions.
  • RR
    remme
    Dec 26, 2025
    2.0
    Got a cold brew from an already made coffee on the Dunkin app that I saw. No milk added to it, and got a bagel no cream cheese with it. I understand that stuff happens but it’s like almost every time I’ve been going lately something is forgotten or messed up.
  • KL
    Kayla L.
    Dec 14, 2025
    1.0
    I used to like this specific dunkin a lot. People were friendly, my food was messed up a couple times, but i understand things happen. Now, people don't even say hi, everyone acts like they can't stand their job. Even when i stand in the lobby not one person says a thing to me or tell me my order is ready. I look over and its bunched together. Thats it. The food has been burnt, the bacon is thrown into the bag cold, and the cold brew coffee tastes like water consistently. Got a large shaken expresso today, and its missing a few inches of coffee from the top of the cup. I don't know whats going on. I haven't seen the two friendly men that work their lately. I hope they still work there, because it was the only ones who spoke and when they made the food or coffee it turned out well.
  • DD
    DeLayne
    Dec 13, 2025
    4.0
    Customer service was good and made the drink in a timely manner. I'd come back here for iced coffee.
  • NM
    Nimantha Mohotti
    Nov 27, 2025
    1.0
    Worst Dunkin experience ever…We were on a road trip and stopped for coffee and they served us cold coffee. When we said it was cold they took them back saying they will brew fresh coffee for us. And then again they served us the same thing. Since we didn’t want to drink cold coffee we requested a refund. Unfortunately the supervisor refused to refund. She said she can’t make a refund without the manager and asked us to come back next day morning. We were on a road trip and coming back was not an option for us. Employees were rude. Specially the supervisor. I understand everyone was in a rush to go home since it’s thanksgiving, but it can’t justify the service we received. We had to leave without coffee or a refund. It was like we paid someone money to waste 18 minutes of our time. I would not have written this review if they were at least being nice to us. Avoid this place at all costs.
  • MM
    Megan M
    Nov 24, 2025
    5.0
    Every Sunday morning my family goes here, and it's so welcoming, and always full of smiles and laughter. Even when it takes a little bit for them to get to us it's still a great visit!! We definitely don't mind waiting, all the employees are always super friendly and we look forward to our weekly visit.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Vidor, TX?

Dunkin' in Vidor, TX is open from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.