Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Food Quality
Many reviews mentioned cold, dry, or poorly prepared food, with specific complaints about burgers and fries.
Cleanliness
Customers frequently noted unsanitary conditions, including sticky floors and dirty tables.
Order Accuracy
Multiple instances of incorrect orders were reported, leading to customer frustration.
Positive Experiences
Some customers praised friendly staff and quick service, particularly during less busy times.
LL
lovenhappiness2022
Nov 10, 2025
4.0
The customer service was great and food was great except for cold fries
HH
Honcho_Jr
Nov 6, 2025
5.0
They have really good food and breakfast options to choose from.
AT
ANGELA TORRES
Oct 30, 2025
4.0
At 8:00 p.m. and Wendy's lights are off every night
PR
Patrick Ryan
Oct 13, 2025
1.0
Every order they will tell you to pull up so they can walk out. They are very rude and slow with service. In fact they’re actually mean and bully type individuals at the windows. It’s sad. You guys are in a small town and we all know each other. You think you should have bad service and even worst customer service. Try being kind polite and respectful. It’s simply food nothing serious. Why are you all rude here
SA
Sherry Lynn Armagost
Oct 11, 2025
2.0
Being near the college and hospitals you'd expect this place to be clean and the workers to actually work. (Its the 20/80 rule 20 percent of the workers do 80 percent of the work and 80 percent of the workers do 20 percent of the work.) One woman was taking orders up front and at the drive thru. Food came out quick and DRY!! Can you say "sat in the make bin too long"? The only thing fresh was the fries because the drive thru/ counter lady dropped them when we were standing there. While getting our drinks, my shoes were STUCK to the floor. Someone spilled soda and they left it to get sticky...wow! Tables were not clean (normally not a huge deal for us, but they were sticky, or there was still food on some, or left over condiments. One worker who was on break, was nuzzling his sweetheart in the dining room! (Thats professional! Break or not, not something I'd like to see while dining..Dinner and a show. ) Then he was the one to check the lobby/dining room when he went back to work and he just walking around everything. Ewwww. Where was the broom/mop and table cleaning stuff? (We were there in awe for at least 15 more minutes and he never came back out into the front! But you could hear everyone laughing and talking in the back.)
And how in the world are you OUT OF CHOCOLATE FROSTYS?? Its a main Wendy's staple??
Do better, please.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Victoria, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Victoria, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (361) 541-6028.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 069 Houston Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Victoria, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2901 Houston Highway, Victoria, TX?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served daily. You can order breakfast combos and sandwiches through the app or website.
Can I order delivery from this Wendy's, and how do I check if delivery is available near me?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address in the delivery search to check availability.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing are available at https://order.wendys.com or via the Wendy's mobile app by selecting this location.
Is this Wendy's open for dine-in and drive-thru services?
Yes, Wendy's offers dine-in, drive-thru, and delivery services at this location.
Are there any nearby restaurants or places where customers can visit before or after Wendy's?
Yes, nearby places include Smoothie King for smoothies, Popeyes Louisiana Kitchen for chicken, and Sonic Drive-In for additional fast food options.
Where can customers find nearby pharmacies or convenience stores after their meal?
Walgreens is close to Wendy's and offers pharmacy and convenience store services.
Are there accommodation options near Wendy's for visitors?
Yes, nearby hotels and motels include American Inn And Suites and Royal Inn, perfect for visitors needing accommodation.
Can customers make payments or use financial services near Wendy's?
Yes, The Exchange Network ATM and LibertyX Bitcoin ATM are nearby for financial transactions.