Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude and unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of cold, soggy fries and dry burgers, but some customers enjoyed their meals.
Cleanliness
Multiple reviews highlight cleanliness issues, including dirty tables and sticky floors, which detracted from the dining experience.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Drive-Thru Experience
The drive-thru service is noted for being fast by some, but others experienced long waits and poor service.
LL
lovenhappiness2022
Nov 10, 2025
4.0
The customer service was great and food was great except for cold fries
HJ
Honcho_Jr (Jooji)
Nov 6, 2025
5.0
They have really good food and breakfast options to choose from.
AT
ANGELA TORRES
Oct 30, 2025
4.0
At 8:00 p.m. and Wendy's lights are off every night
PR
Patrick Ryan
Oct 13, 2025
1.0
Every order they will tell you to pull up so they can walk out. They are very rude and slow with service. In fact they’re actually mean and bully type individuals at the windows. It’s sad. You guys are in a small town and we all know each other. You think you should have bad service and even worst customer service. Try being kind polite and respectful. It’s simply food nothing serious. Why are you all rude here
SA
Sherry Lynn Armagost
Oct 11, 2025
2.0
Being near the college and hospitals you'd expect this place to be clean and the workers to actually work. (Its the 20/80 rule 20 percent of the workers do 80 percent of the work and 80 percent of the workers do 20 percent of the work.) One woman was taking orders up front and at the drive thru. Food came out quick and DRY!! Can you say "sat in the make bin too long"? The only thing fresh was the fries because the drive thru/ counter lady dropped them when we were standing there. While getting our drinks, my shoes were STUCK to the floor. Someone spilled soda and they left it to get sticky...wow! Tables were not clean (normally not a huge deal for us, but they were sticky, or there was still food on some, or left over condiments. One worker who was on break, was nuzzling his sweetheart in the dining room! (Thats professional! Break or not, not something I'd like to see while dining..Dinner and a show. ) Then he was the one to check the lobby/dining room when he went back to work and he just walking around everything. Ewwww. Where was the broom/mop and table cleaning stuff? (We were there in awe for at least 15 more minutes and he never came back out into the front! But you could hear everyone laughing and talking in the back.)
And how in the world are you OUT OF CHOCOLATE FROSTYS?? Its a main Wendy's staple??
Do better, please.