Wendy's

3.9
787 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2901 Houston Highway, Victoria, TX
77901, United States

Hours

Reviews

3.9
787 reviews
5 stars
354
4 stars
201
3 stars
112
2 stars
45
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.

Food Quality

Many reviews mentioned cold, dry, or poorly prepared food, with specific complaints about burgers and fries.

Cleanliness

Customers frequently noted unsanitary conditions, including sticky floors and dirty tables.

Order Accuracy

Multiple instances of incorrect orders were reported, leading to customer frustration.

Positive Experiences

Some customers praised friendly staff and quick service, particularly during less busy times.
  • LL
    lovenhappiness2022
    Nov 10, 2025
    4.0
    The customer service was great and food was great except for cold fries
  • HH
    Honcho_Jr
    Nov 6, 2025
    5.0
    They have really good food and breakfast options to choose from.
  • AT
    ANGELA TORRES
    Oct 30, 2025
    4.0
    At 8:00 p.m. and Wendy's lights are off every night
  • PR
    Patrick Ryan
    Oct 13, 2025
    1.0
    Every order they will tell you to pull up so they can walk out. They are very rude and slow with service. In fact they’re actually mean and bully type individuals at the windows. It’s sad. You guys are in a small town and we all know each other. You think you should have bad service and even worst customer service. Try being kind polite and respectful. It’s simply food nothing serious. Why are you all rude here
  • SA
    Sherry Lynn Armagost
    Oct 11, 2025
    2.0
    Being near the college and hospitals you'd expect this place to be clean and the workers to actually work. (Its the 20/80 rule 20 percent of the workers do 80 percent of the work and 80 percent of the workers do 20 percent of the work.) One woman was taking orders up front and at the drive thru. Food came out quick and DRY!! Can you say "sat in the make bin too long"? The only thing fresh was the fries because the drive thru/ counter lady dropped them when we were standing there. While getting our drinks, my shoes were STUCK to the floor. Someone spilled soda and they left it to get sticky...wow! Tables were not clean (normally not a huge deal for us, but they were sticky, or there was still food on some, or left over condiments. One worker who was on break, was nuzzling his sweetheart in the dining room! (Thats professional! Break or not, not something I'd like to see while dining..Dinner and a show. ) Then he was the one to check the lobby/dining room when he went back to work and he just walking around everything. Ewwww. Where was the broom/mop and table cleaning stuff? (We were there in awe for at least 15 more minutes and he never came back out into the front! But you could hear everyone laughing and talking in the back.) And how in the world are you OUT OF CHOCOLATE FROSTYS?? Its a main Wendy's staple?? Do better, please.

Frequently Asked Questions About Wendy's

Is 069 Houston Highway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.