McDonald's

3.7
1509 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3112 S Laurent St, Victoria, TX
77901, United States

Hours

Reviews

3.7
1,509 reviews
5 stars
621
4 stars
333
3 stars
229
2 stars
105
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rude or unhelpful behavior.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, cold items, and overall declining quality.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some reviews noting clean facilities while others mentioned dirty tables and restrooms.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
  • NP
    Nate Plunkett
    Nov 10, 2025
    1.0
    The young girl they have working in the drive though needs to grow up while at work. I was heading back from Houston from working out of town won’t be getting home until about midnight and had not eaten all day I stopped here to get a bite to eat sat in the drive though for about 10 minutes she leaned out the window and was playing with her friends in a red Hyundai throwing food at each other. There must not have been a shift manager or supervisor because there was no leadership there at all if this is allowed she needs to retrained. Once I finally got my food my drinks had no ice so either they didn’t put ice in it it was longer than 10 minutes of her playing with her friends and it melted. This on top of the same order being $3 more here than the McDonald’s in houston It is truly sad how far the McDonald’s service has fallen from what it once was.
  • FN
    Fabian Nischan
    Nov 10, 2025
    2.0
    I get it’s McDonald’s so standards are low. But this one? Staying in hotel across street and I went last night, got a old stale patty on burger, tonight fries taste like awful grease, I got nuggets because how can they screw that up, well nuggets had to be an hour old, god forbid longer. Not to mention on my way to work this morning waiting 20 mins for bacon egg and cheese McGriddle. Yuck
  • NL
    Nathan Leach
    Nov 4, 2025
    1.0
    Stopped going to McDs after that Donald Trump stunt with a franchisee. Support a fascist, say goodbye to me as a customer. I worked at McDs as a teenager, had fond memories of that time, but this crossed a line. I will literally avoid McDs and drive 1 hour+ regardless of how hungry I am so that I don't spend money there. Revoke the license of that sleezy franchisee and I might reconsider.
  • JJ
    Jolie
    Nov 2, 2025
    1.0
    This location works very sloppy and slowed paced. Even when it is not busy with a lot of customers. Restrooms are stinky and dirty with no soap in the dispenser. Still giving the location a chance, I ordered a McFlurry and asked for water. Paid, then I was given a cup and told my order will be out soon. As I was waiting, I noticed on my receipt that I was charged for a large sweet tea. I then asked the cashier why was I charged for the larger sweet drink? She stated that their system doesn’t have a “water” button. I am from up north, heading south of Texas and made a stop for gas and water. The point of point of me ordering the McFlurry was to get a water as well. I asked the cashier why wasn’t I told before hand that I would be charged for the “water” as a larger sweet drink and if I could speak to the manager? The manager only gave me the same responses. Not sure if this location is franchising or not but still disappointed in the lack of effort to clearly communicate the circumstances. Asides from that, I made the decision of canceling my order and wasn’t even given my exact change. I highly don’t recommend coming to this location. Sad to say, poor customer service.
  • JJ
    Jan
    Oct 28, 2025
    2.0
    Un moreno que estaba atendiendo de muy mala Manera y aventando la Comida …. Pero una hispana de lentes me atendió después y ella una excelente mujer atenta y servicial.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3112 S Laurent St, Victoria, TX?

McDonald's in Victoria, TX is generally open from 5:00 AM to midnight Monday through Thursday and Saturday, until 1:00 AM on Fridays, and from 6:00 AM to midnight on Sundays.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates with the same hours as the main restaurant.