Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
4.1
571 reviews
5 stars
298
4 stars
138
3 stars
62
2 stars
22
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with multiple instances of poor treatment and disrespect.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, missing items, and unsanitary conditions.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times for orders.
Cleanliness
Several customers noted issues with cleanliness, including dirty bathrooms and unsanitary food handling.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
- TSThomas ShortOct 23, 20252.0Forgot my fries 😢
- KFKyle FrnkaSep 20, 20255.0Dairy Queen on moody is where we normally go because all the staff is polite and helpful. From the cooks to the “order takers” A+ 💯
- APAmanda PaffordSep 15, 20255.0Friendly staff and great food!
- SDSabrina DuarteSep 3, 20251.0I had a disappointing experience at dq on moody. The business appears to be run by family , Which isn't an issue itself, but unfortunately, it seems personal matters are affecting how customers are treated. After a disagreement involving one family member almost 9 months ago we were now informed -without clear clarification - that we are no longer welcome at the store mind you I have eaten and order thier plenty of times thru this time frame and when placing a mobile order and picking up thru drive thru I was refused service. This felt less like a professional decision and more like a personal one, Which is concerning for a place that serves the public. I hope management can separate personal relationships from business operations and treat all customers fairly and professionally moving forward.
- YRYasmin RodriguezSep 3, 20251.0Honestly the WOST customer service EVER! Each and every single time i went the experience was horrible. The workers in the drive thru are DISRESPECTFUL! Cussing out at customers and using profanity to customers, no manners whatsoever! Drive thru overall is very slow, I can order 2 cones and for some reason it takes them 20-30minutes just to bring it out! Not only that, but when ordering food as well! The worker gets annoyed at ME for repeating orders but whenever my order is actually given to me everything is completely WRONG! They do not listen nor have any respect towards customers! They wont hesitate to take my money but hesitate to just get my ACTUAL order!? Cmon now.
Frequently Asked Questions About Dairy Queen
What are the regular operating hours for Dairy Queen in Victoria, TX?
Dairy Queen at 207 N Moody St, Victoria, TX is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen located in Victoria, TX?
Dairy Queen is located at 207 N Moody St, Victoria, TX 77901, USA.
How can I contact Dairy Queen in Victoria, TX?
You can reach Dairy Queen by phone at +1 361-578-2996.
Does Dairy Queen in Victoria, TX offer online ordering?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/14679/.
Is there a mobile app that offers exclusive deals for Dairy Queen in Texas?
Yes, download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
Where can I find more information about Dairy Queen in Victoria, TX online?
Visit Dairy Queen's official location page at https://www.dairyqueen.com/en-us/locations/tx/victoria/207-n-moody-st/14679/.
What categories of food does Dairy Queen in Victoria, TX specialize in?
Dairy Queen is categorized as a Fast Food Restaurant and an Ice Cream Shop.
Are there any notable places near Dairy Queen in Victoria, TX that I can visit?
Nearby you can visit The Nave Museum, an art museum and gallery, perfect for a cultural experience before or after your meal.
What community services are located near Dairy Queen in Victoria, TX?
Golden Crescent Long Term Recovery Group and Victoria Preservation Inc. are nearby community service non-profits you might want to check out.
Are there any legal or government offices near Dairy Queen in Victoria, TX?
Yes, Victoria County Sheriff’s Office, Victoria County Jail, and Victoria County Criminal District Attorney offices are close by, which could be useful if you have local administrative needs.