Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the food as delicious and fresh, others reported issues such as missing items, cold food, and unsanitary conditions.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty bathrooms and unsanitary food handling practices.
Staff Attitude
Many customers noted a lack of professionalism and negative attitudes from staff, impacting their overall experience.
VR
Victoria resident
4 days ago
1.0
I have been through the drive thru lane 2 times this past week and have had the worst customer service with the young female at the window. She looks miserable and is flat out rude. I tried submitting the survey and website doesn’t work. Find someone else who has better customer service to work the window. This lady doesn’t say anything doesn’t smile just looks flat out miserable and pissed off. Oh and she had the nerve to look at my baby so ugly and stare her down. Who does that?? She stopped what she was doing to stare her down and give her the evil eye 3 times. Then she forgot what she was doing because she was busy being hateful to my baby. She was like uh did I give you everything. Maybe don’t be so hateful and pay attention to what you are doing.
TS
Thomas Short
Oct 23, 2025
2.0
Forgot my fries 😢
KF
Kyle Frnka
Sep 20, 2025
5.0
Dairy Queen on moody is where we normally go because all the staff is polite and helpful. From the cooks to the “order takers” A+ 💯
AP
Amanda Pafford
Sep 15, 2025
5.0
Friendly staff and great food!
SD
Sabrina Duarte
Sep 3, 2025
1.0
I had a disappointing experience at dq on moody. The business appears to be run by family , Which isn't an issue itself, but unfortunately, it seems personal matters are affecting how customers are treated.
After a disagreement involving one family member almost 9 months ago we were now informed -without clear clarification
- that we are no longer welcome at the store mind you I have eaten and order thier plenty of times thru this time frame and when placing a mobile order and picking up thru drive thru I was refused service. This felt less like a professional decision and more like a personal one, Which is concerning for a place that serves the public.
I hope management can separate personal relationships from business operations and treat all customers fairly and professionally moving forward.
What are the regular operating hours for Dairy Queen in Victoria, TX?
Dairy Queen at 207 N Moody St, Victoria, TX is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen located in Victoria, TX?
Dairy Queen is located at 207 N Moody St, Victoria, TX 77901, USA.
How can I contact Dairy Queen in Victoria, TX?
You can reach Dairy Queen by phone at +1 361-578-2996.
Does Dairy Queen in Victoria, TX offer online ordering?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/14679/.
Is there a mobile app that offers exclusive deals for Dairy Queen in Texas?
Yes, download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
Where can I find more information about Dairy Queen in Victoria, TX online?
Visit Dairy Queen's official location page at https://www.dairyqueen.com/en-us/locations/tx/victoria/207-n-moody-st/14679/.
What categories of food does Dairy Queen in Victoria, TX specialize in?
Dairy Queen is categorized as a Fast Food Restaurant and an Ice Cream Shop.
Are there any notable places near Dairy Queen in Victoria, TX that I can visit?
Nearby you can visit The Nave Museum, an art museum and gallery, perfect for a cultural experience before or after your meal.
What community services are located near Dairy Queen in Victoria, TX?
Golden Crescent Long Term Recovery Group and Victoria Preservation Inc. are nearby community service non-profits you might want to check out.
Are there any legal or government offices near Dairy Queen in Victoria, TX?
Yes, Victoria County Sheriff’s Office, Victoria County Jail, and Victoria County Criminal District Attorney offices are close by, which could be useful if you have local administrative needs.