Dairy Queen

4.0
731 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
2801 E Red River St, Victoria, TX
77901, United States

Hours

Reviews

4.0
731 reviews
5 stars
379
4 stars
171
3 stars
81
2 stars
30
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from drive-thru staff, with reports of rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some reviews praised the food quality, others reported cold or improperly prepared items, indicating inconsistency.

Cleanliness

Several customers noted cleanliness issues within the restaurant, particularly with tables and overall environment.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food, especially during lunch hours.
  • AM
    Angle Mc
    2 days ago
    3.0
    Employees need to quit fighting with customers
  • AA
    Abram Amaral
    Dec 20, 2025
    5.0
    Used to always go here love it God bless Jesus died for u amen
  • SP
    Sherry Pattillo
    Oct 11, 2025
    3.0
    I came in thru the drive thru! The guy that waited on me at the menu was so, so rude! I came to the window, and after receiving my order i said ty, and 8 hippie you have the ready you deserve! He replied to you as well very very rude and then even said something as I drove off. I couldn't believe it! He was rude at the window when i was trying to order!
  • MR
    MRS. V.VEGA (ROSIE)
    Oct 2, 2025
    5.0
    After my last delivery of the day I wanted DQ. Do I go through Drive through… the Customer service sucked, “what can I get you” what ever happened to welcoming the customer? I get to the pay window and I have my card ready and hand it to her she looks at me and turns to look behind her to another co worker and they start talking and laughing didn’t even acknowledge me until they finished their conversation. Didn’t repeat my order to me. Get to the next window to pick up my food and this girl says you had the jalitos burger and tacos? I’m like nope I had a #4 she’s like no you didn’t… with attitude! I’m like ma’am I ordered a #4 and she’s like give me your receipt, so I hand it to her and she’s like yea you ordered no ma’am that’s what they charged me for. Won’t be going back even if I do live the pumpkin pie blizzards!!
  • JH
    Jay Hollingsworth
    Sep 9, 2025
    5.0
    Great visit at this location- I come when passing through.

Frequently Asked Questions About Dairy Queen

What are the operating hours of Dairy Queen in Victoria, TX?

Dairy Queen is open Monday through Friday from 7:00 AM to 12:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 12:00 AM.

Where is Dairy Queen located in Victoria, TX?

Dairy Queen is located at 2801 E Red River St, Victoria, TX 77901, United States.