Numerous reviews highlighted poor customer service, particularly at the drive-thru, with reports of rudeness and unprofessional behavior from staff.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Food Quality
While some reviews praised the food quality, others reported inconsistencies, such as cold food and incorrect items.
Cleanliness
Several customers noted that the restaurant appeared dirty and in need of better maintenance.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food during certain visits.
LL
Laura
Feb 14, 2026
1.0
I ordered a burger combo with a large fries with chill and had it delivered wheni open the fries with chill I was disappointed it look as if they just put a small fries with a spoon of chill just disappointed. It look like it was sitting there since yesterday I'm very disappointed in my order my food was cold
SP
Stacy Morton Popov
Feb 9, 2026
5.0
Ricardo thank you for the outstanding customer service and wonderful personality. You deserve a raise and to be recognized and know your appreciated. GOD BLESS YOU.
AS
Ashley Shumate
Feb 6, 2026
5.0
Such great customer service!
We stopped by on our way to Laredo and had a great experience. Thank you to the nice staff and great food!
LL
lyna
Jan 20, 2026
2.0
didn't even bother asking what type of dressing i wanted on my salad just gave it to me dry
What are the operating hours of Dairy Queen in Victoria, TX?
Dairy Queen is open Monday through Friday from 7:00 AM to 12:00 AM, Saturday from 7:00 AM to 3:00 AM, and Sunday from 7:00 AM to 12:00 AM.
Where is Dairy Queen located in Victoria, TX?
Dairy Queen is located at 2801 E Red River St, Victoria, TX 77901, United States.
How can I contact Dairy Queen in Victoria, TX?
You can contact Dairy Queen by phone at +1 361-575-4537.
Can I order pick-up online from Dairy Queen in Victoria?
Yes, you can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14682/.
Does Dairy Queen in Victoria have an app for deals and promotions?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What type of food does Dairy Queen in Victoria serve?
Dairy Queen is a fast food restaurant and ice cream shop.
Are there any medical facilities near Dairy Queen where I can visit before or after my meal?
Yes, nearby medical facilities include Victoria Cancer Care Center, PAM Health Specialty Hospital of Victoria Southeast, and Citizens Medical Center.
Is there a laboratory testing service near Dairy Queen in Victoria?
Yes, Your Health Lab and Clinical Pathology Laboratories (CPL) - Ben Wilson are nearby for laboratory and diagnostic services.
Are there professional services near Dairy Queen for business or advertising needs?
Yes, American Classifieds of Victoria, Texas is a nearby advertising agency offering business advertising services.
Which nearby doctors are available around Dairy Queen in Victoria for family practice or internal medicine?
Nearby doctors include Robin Adams MD, J Armando Diaz MD, Fabian E Espinosa MD, and Dr. Peter Nguyen, who specialize in family practice and internal medicine.
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