Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Vernon Subway® Restaurant at 4123 Hillcrest Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor customer service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with some customers praising fresh sandwiches while others complained about stale bread and incorrect orders.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty surfaces and unkempt conditions.
Inventory Issues
Customers noted frequent shortages of menu items, including bread and ingredients, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, highlighting friendly staff and good food on certain occasions.
BB
Brianna B
Oct 16, 2025
1.0
We came at 5:25p and there were 2 guys working and one of them immediately said " I just want to let you know that I'm about to close." When I asked what he meant he said that he had been working for a long time today and he wanted to "go home" but he wasn't going to leave his coworker to work the counter alone so he was just going to shut down the store entirely. To which I asked "Okay, so can I order a sandwich right now and then leave?" He said no.
CM
Cody Mcgowen
Oct 14, 2025
2.0
Food was good environment not so much one of the employees had a group of friend 4-5 people sitting on there cars cussing loudly directly in front of the door sitting smoking cigarettes.
RR
Reyes Rodriguez
Sep 22, 2025
1.0
WONT BE GOING HERE ANYMORE. normally don’t read reviews before going to a restaurant but will be reading reviews from now on I should have known to walk out when I was not greeted talked to as if I was a burden. VERY LOW CUSTOMER SERVICE AND FOOD NOT GOOD LOOKED OLD.
JG
Jessica Gorman
Aug 21, 2025
5.0
I know Subway is a hit and miss sometimes but today they knocked it out of the park great customer service
BO
Barbara O'Neal
Aug 12, 2025
1.0
TRAVELERS BEWARE, as well as Vernon residents! THIS subway is below par!!! I used the app to order and pay. When I arrived the workers said they did not receive an order. I show my order number and receipt. I asked if they would make it, I would wait! They refused! I asked for a refund and they said I needed to complain on the website. There is a reason they do not allow you to leave a message on any number listed! Finally, you would think the owner would be able to help, but no. It’s no wonder his employees lack customer service because he obviously doesn’t care about his stores. He also owns the Iowa Park Subway! I sent him all the proof including where it was deducted from my bank account.He too said there was no order placed!!!! Please pick other Vernon establishments, I’m sure you will not be treated as a liar or thief!! Bottom line it’s been 12 days and I have still not received my money! I hope this post helps someone