McDonald's

3.0
1583 reviews
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Business Details

801 Hillcrest Dr, Vernon, TX
76384, United States
(940) 553-1881
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 Hillcrest Dr, Vernon, TX
76384, United States

Hours

Reviews

3.0
1,583 reviews
5 stars
429
4 stars
239
3 stars
269
2 stars
168
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, especially in the drive-thru, with long wait times for orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail by staff.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms and dining area, with complaints about flies and trash.

Staff Attitude

Feedback varied on staff friendliness, with some praising the kindness of employees while others reported unprofessional behavior and rudeness.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others experienced issues like cold food, incorrect items, and poor preparation.
  • JE
    Jaron Everett
    4 days ago
    3.0
    Typical McDonald's
  • LG
    Lavern Golden
    Nov 15, 2025
    1.0
    Order was wrong took over a half hour to get correct chicken sandwich. Offered refund but had to be handled by shift manager. Waited another 20 minutes then told a second time had to be credited back to card which I was fine with. But was going to have to wait longer for them to deal with it. I told them forget it and That I won't be back.
  • TE
    Tyler E
    Nov 14, 2025
    1.0
    Food is bad and slow… you’ll probably end up getting the wrong order or stuff you didn’t even order
  • JJ
    Jeff
    Nov 4, 2025
    5.0
    Enroute to Dallas and had a snack attack. For a quick picker upper MCD is a fast easy choice. Plus, easy on/off of the highway. Okay here we go... Where is the justice? My wife got a really good looking affordable chicken wrap 🌯. Why just chicken? Where's the beef wrap? Is it about being healthy? A deep fried chicken tender cannot be better for u than a beef patty wrap! Come on MCD step outside of the box. Chicken is a loser meal, beef is where it's at. P.S. this location needs to step up their game and do a better job on cleaning the restrooms.
  • BJ
    Benny Jenks
    Oct 26, 2025
    3.0
    Had to repeat myself,got my tea order and dipping sauce wrong. Way too many flies for me. And what's with the bathroom and 1 working toilet that's in a stall sideways and right on top of the door opening.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Vernon, TX?

Delivery is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location have a drive-thru?

Yes, the McDonald's at 801 Hillcrest Dr has a drive-thru open 24 hours a day, 7 days a week.