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McDonald's

3.0
(1616 reviews)

Business Details

801 Hillcrest Dr, Vernon, TX
76384, United States
(940) 553-1881
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 Hillcrest Dr, Vernon, TX
76384, United States

Hours

Reviews

3.0
1,616 reviews
5 stars
443
4 stars
245
3 stars
271
2 stars
168
1 star
489

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and disorganized staff, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with reports of stale items, incorrect orders, and even food safety concerns.

Cleanliness

Several reviews highlighted poor cleanliness in the dining area and restrooms, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable meals, particularly during breakfast hours.
  • BR
    Brandy Roberts
    Feb 24, 2026
    1.0
    We were lazy/responsible drinkers and doordashed 2 -20 piece mcnuggest and 2- baskets of fries(equivalent to 2 mediums) and we took advantage of the FREE 10 piece for our order over $15...thanks doordash! BUT! WE ONLY RECEIVED ONE 20 PIECE AND A 10 PIECE WITH OUR FRIES! Edible it was but the quantity received did NOT MATCH THE ORDER.....It may have been an oversight by McDonald's or the driver got a FREE 20 piece lol #DUNNO JUST SAYING! We are satisfied ish...but ...missing 20 nuggies!
  • KG
    Kevin Groom
    Feb 20, 2026
    1.0
    Fish sandwich was extremely small for price. Waited 20 minutes for 2 burgers and one fry. Everything was dirty.
  • TF
    Tyler Farson
    Feb 16, 2026
    5.0
    I’m from WF, but work here in Vernon. I’ve never really had a bad experience, but today was pretty good experience . The workers were nice and friendly. The DT was pretty quick. And the food was good. Keep it up!
  • SS
    Sarahly
    Feb 13, 2026
    5.0
    So I eat at McDonalds very rarely these days due to never getting fresh hot food at any of them. I stopped here hoping to get lucky and at least get fresh fries and a good coke… everything was hot, fresh and delicious! Thank you for reviving my faith in fast food places and satisfying my craving for crunchy hot fries!!! I appreciate you
  • BC
    Beckie Conyers
    Feb 4, 2026
    1.0
    Went thru drive thru n barely could hear the girl got my food went home n the gd breakfast burritos were so dsmn hard I thru half of it away sausage mcmuffin wasn't even hot n edges were hard to waste of my damn money

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Vernon, TX?

Delivery is available from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's location have a drive-thru?

Yes, the McDonald's at 801 Hillcrest Dr has a drive-thru open 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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