Business Details
About
Sandwich RestaurantFast Food Restaurant
Charleys Cheesesteaks and Wings serves with only premium ingredients, like 100% USDA choice steak, 100% all-white meat chicken, all-natural cheeses, and fresh veggies always grilled-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more. Order at charleys.com or join the Charleys Rewards program for the best deals at Charleys.
Location
Hours
Reviews
4.7
555 reviews
5 stars
489
4 stars
17
3 stars
10
2 stars8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food for its great flavor, freshness, and quality, particularly the cheesesteaks and wings.
Service
The staff received numerous compliments for being friendly, efficient, and providing excellent customer service.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, contributing to a positive dining experience.
Pricing Concerns
Some customers expressed concerns about the pricing, feeling that the portions did not justify the cost.
Inconsistent Experiences
A few reviews noted inconsistent service and food quality, with some customers reporting mistakes with orders.
- TKTatarin Kazan6 days ago5.0I had the steak sandwich burrito at Charley’s, and it was absolutely amazing from start to finish. The steak was cooked perfectly—juicy, flavorful, and seasoned just right. Everything in the burrito tasted fresh, and the combination of ingredients came together so well that every bite was satisfying. The portion size was generous and definitely worth it. What really made the experience stand out even more was the customer service. The staff was incredibly friendly, welcoming, and quick to help, making the whole visit enjoyable and stress-free. You can tell they care about both the food and the customers. Overall, this was a fantastic experience, and I’ll definitely be coming back to Charley’s again soon. Highly recommend giving the steak sandwich burrito a try!
- CMCrystal and MamieJan 2, 20261.0The food was fine, but the supervisor’s attitude was unacceptable. She were rude, disrespectful, and unwilling to listen when an issue was brought up. As a customer, I expect to be treated with basic courtesy, especially by someone in a leadership role. Because of this experience, I won’t be returning. Will not pay someone to treat me bad....
- RDRichard DempsterJan 2, 20265.0Everything is delicious. The staff is very professional and friendly. The restaurant is clean and the food is bomb. You definitely get a lot for your money.
- VCViridiana CalderonDec 14, 20255.0I've been a fan of cheesesteaks for a long time, and I have to say, Charleys really sets the bar high. The Ultimate Cheesesteak is exactly that—loaded with perfectly seasoned steak, melted provolone, and fresh toppings piled high on a perfectly toasted roll. The moment you take a bite, you understand why people rave about this place; it’s messy in the best way possible, packed with flavor, and incredibly satisfying. But the cheesesteaks aren't the only stars of the show! The wings are a fantastic sidekick. They are crispy on the outside, juicy on the inside, and you can customize them with a great selection of sauces. The buffalo garlic flavor is my personal favorite, offering a nice kick without being overwhelming. The service is always quick, even during busy lunch rushes, and the staff are friendly and efficient. Whether you’re grabbing a quick lunch or looking for substantial comfort food, Charleys is consistently excellent. If you’re craving a top-tier cheesesteak or some seriously good wings, do yourself a favor and check out Charleys Cheesesteaks and Wings. You won’t be disappointed!
- JRJim RDec 14, 20251.0This place needs to just go away. The worst Charley's location I've ever encountered. You don't feel welcome here at all. We were the only customers in the store which should have been a red flag. The food was terrible. Extremely dry. The cashier was Hispanic. She called out our order being ready and walked away. Two separate Hispanic males ordered food afterwards and she happily brought their food to their table. She never came by our table to check on anything but went by their table more than once. Terrible food, terrible service. I won't ever spend another dime here and would not recommend this location to anyone.
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks on weekdays?
Charleys Cheesesteaks is open Monday through Thursday from 10:30 AM to 9:00 PM, and on Friday from 10:30 AM to 10:00 PM.
Is Charleys Cheesesteaks open on weekends?
Yes, they are open on Saturdays and Sundays from 11:00 AM to 8:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, delivery and drive-through services are not available as these options are closed every day.
Can I order pickup or takeout from Charleys Cheesesteaks?
Currently, pickup and takeout services are not available as the hours for these services are closed all week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 104 N FM 157, Venus, TX 76084, United States.
What types of payment does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What food items does Charleys Cheesesteaks specialize in?
They serve premium cheesesteaks and wings made with 100% USDA choice steak, all-white meat chicken, all-natural cheeses, and fresh grilled veggies. They also offer hot gourmet fries and real fruit lemonades.
Which nearby fast food restaurants can I visit before or after dining at Charleys Cheesesteaks?
Nearby fast food options include Sonic Drive-In, Subway, Whataburger, and Street Tacos Y Mas for a variety of American and Mexican meals.
Are there convenient gas stations near Charleys Cheesesteaks for refueling?
Yes, several gas stations nearby include Exxon, Shell Gas Station, and Exxon & Mobil Stations, useful if you need to refuel during your visit.
What nearby landmarks or public facilities are close to Charleys Cheesesteaks?
You can visit the City of Venus Town Hall and the historic Palladium Venus, both located near Charleys Cheesesteaks, for civic services or sightseeing.