Business Details
About
Fast Food RestaurantWendy's International
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
321 reviews
5 stars
168
4 stars
48
3 stars
37
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, understaffing, and poor customer service, with some experiencing rude behavior from staff.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others received cold or incorrect orders.
Cleanliness
Several reviews praised the cleanliness of the location, noting that it was well-maintained.
Ordering Process
Customers expressed frustration with the mandatory kiosk ordering system, which was often malfunctioning, leading to further delays.
- SSSteven6 days ago2.0Cost more then a normal Wendy's
- TMTravares MackJan 5, 20261.0I ordered a burger meal with extra nuggets from here as i am a Trucker and the nuggets was fine save the burger for later and as i finally wanted to eat my burger warm it back up and after two bites I immediately threw up as the food was bad went to a hospital and was told I had food poisoning.
- SLSeth LeeveyJan 1, 20261.0This Wendy’s takes fast food and removes the fast part entirely. The service was painfully slow, with long waits and zero communication about what was taking so long. Standing around felt awkward, like the staff was annoyed that customers existed at all. The atmosphere didn’t help either. It was tense, unwelcoming, and uncomfortable—more like waiting in a DMV than grabbing a quick meal. No music, no energy, just frustration hanging in the air. And after all that waiting, the food was wrong. Missing items, incorrect toppings, and a burger that looked like it was slapped together without a second thought. If you’re going to make people wait, the least you can do is get the order right. Slow service, bad vibes, and messed-up food make this Wendy’s a spot I won’t be returning to.
- JFJohn FatherDec 31, 20253.0All around ok Fries were very salty 5/10 Baconator was delicious 8/10. employees were unenthusiastic and did not meet to my expectations overall. 6.5/10
- GHGF HNov 28, 20251.0All inside ordering is mandatory using a kiosk. Went thru order process twice but couldn’t get pass payment process even with attendant help. I can’t blame the manager as not enough employees to help, seems to be purposely under staffed. Since we couldn’t manually order or pay at the front counter, we left. Wasted 15 minutes, stay away.
Frequently Asked Questions About Wendy's
Is Sec Of I-20 / Fm 314 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's location is open 24 hours a day, seven days a week.
Is this Wendy's in Van, TX open for dine-in and delivery?
Yes, this Wendy's offers dine-in, drive-thru, and delivery where available.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app.
Does this Wendy's serve breakfast items?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can contact this Wendy's at (903) 963-2010, or provide feedback through their Customer Care team via their contact page or satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What nearby gas stations can customers visit before or after dining at Wendy's?
Nearby gas stations include Pilot Dealer, Exxon, Love's Travel Stop, and The Finish Line, which can be convenient for refueling before or after your meal.
Are there other fast food restaurants near this Wendy's in Van, TX?
Yes, nearby fast food options include Dairy Queen, Carl's Jr., Taco Bell, Arby's, Subway, and Bush's Chicken! which customers might consider for variety or group dining.
What accommodations are near this Wendy's for travelers visiting Van, TX?
Nearby accommodations include Van Inn Motel, van inn, and Fairfield Inn & Suites, making it convenient for travelers to dine at Wendy's during their stay.