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Wendy's

3.8
(332 reviews)

Business Details

133 Fm 314 Ste 100, Van, TX
75790, United States
(903) 963-2010

About

Fast Food RestaurantWendy's International
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
133 Fm 314 Ste 100, Van, TX
75790, United States

Hours

Reviews

3.8
332 reviews
5 stars
173
4 stars
49
3 stars
37
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for food and orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items.

Cleanliness

Some reviews noted that the location was clean and well-maintained, although this was not universally reported.

Food Quality

Feedback on food quality was mixed, with some enjoying their meals while others reported cold or poorly prepared food.
  • SS
    Savannah
    5 days ago
    1.0
    FIRE MICHELLE.I went to dine at this location at around 8 pm and as I was placing my order the cashier was rude and just angry to be there and was taking it out on. me she didn't let me get a word in about my order constantly interrupted me by saying "is that all" and did not tell me what was on the burger after I had asked . I'm disappointed in the way I and my peers were treated, DO BETTER WENDYS!!! I won't be going back.
  • KL
    Kaylee Lassetter
    6 days ago
    2.0
    The only thing good about this Wendy’s location is the communal chess. I came in around 7pm and got my order taken by Michelle . She was hostile and rude from the beginning, constantly sighing, rolling her eyes and just straight up attitude.she acted towards me as I was an unwanted guest.I got a bacon cheeseburger in which I asked her what was on it and she did not tell me I couldn’t get a word in about it because of her. I then went up there because it wasn’t how I wanted and she tried to blame me and gave me even more attitude.GO THROUGH DRIVEWAY!!!!
  • BJ
    BTS jungkook
    6 days ago
    1.0
    The cashier was rude, Michelle is her name, she would sigh if I said anything and give me dirty looks.
  • JA
    juan de dios arguelles
    6 days ago
    5.0
    Excelente trato amable ☺️😉
  • BN
    bailey Nicole
    Feb 10, 2026
    1.0
    it takes incredibly WAY too long to receive food here, even if you order ahead on the app!!! they apparently forgot what FAST food is!!!

Frequently Asked Questions About Wendy's

Is Sec Of I-20 / Fm 314 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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