Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported long wait times, often exceeding 20 minutes for their orders.
Order Accuracy
Several reviews mentioned issues with incorrect orders, including wrong items and missing components.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior from management.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Cleanliness
The restaurant was generally noted as clean, especially the dining area and bathrooms.
DD
david duncan
Nov 17, 2025
3.0
Not fresh made
JM
Joseph Metoyer
Oct 13, 2025
1.0
They wanna charge you for extra sauce. Every Wendy's I've been too in America gives you them. Very rude cashier named Tina
JB
Jessy B
Oct 1, 2025
5.0
Love my 4 for $4
SH
Sheldon Henderson
Sep 29, 2025
2.0
The food was cold, had to take most of it back in to get hot food, and nickel and dime for you sauces, etc. Staff friendly, however I would find somewhere else to go, you would think they would better appreciate the truckers and not charge for everything little things except ketchup.
YG
Yuri Gamez
Sep 27, 2025
5.0
We ate in and food was nice and hot. It's worth mentioning that it was slow at that time. It got busy later on and I did observe some orders being done incorrectly. They happily fixed it but it's good to double check your order(s). Inside was nice and clean. They are connected to a gas station so the bathrooms were nice and clean.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Van, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Van, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (903) 963-2010.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sec Of I-20 / Fm 314 Wendy’s serve breakfast?
Yes, this Wendy’s location in Van, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at this Wendy's location is open 24 hours a day, seven days a week.
Is this Wendy's in Van, TX open for dine-in and delivery?
Yes, this Wendy's offers dine-in, drive-thru, and delivery where available.
Can I order Wendy's food online or through a mobile app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app.
Does this Wendy's serve breakfast items?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can contact this Wendy's at (903) 963-2010, or provide feedback through their Customer Care team via their contact page or satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What nearby gas stations can customers visit before or after dining at Wendy's?
Nearby gas stations include Pilot Dealer, Exxon, Love's Travel Stop, and The Finish Line, which can be convenient for refueling before or after your meal.
Are there other fast food restaurants near this Wendy's in Van, TX?
Yes, nearby fast food options include Dairy Queen, Carl's Jr., Taco Bell, Arby's, Subway, and Bush's Chicken! which customers might consider for variety or group dining.
What accommodations are near this Wendy's for travelers visiting Van, TX?
Nearby accommodations include Van Inn Motel, van inn, and Fairfield Inn & Suites, making it convenient for travelers to dine at Wendy's during their stay.