Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and slow service.
Food Quality
Food quality varied significantly; while many enjoyed hot and fresh meals, others received incorrect or poorly prepared orders.
Cleanliness
The location was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Atmosphere
The atmosphere received positive remarks for being inviting and nostalgic, although some found it lacking.
Value for Money
Several customers expressed concerns about pricing, feeling that some items were overpriced for the quality received.
JJ
Jack
2 days ago
1.0
The DQ in Van apparently does not serve breakfast. When I tried to order, it does not give the option to order breakfast.
Be forwarned
BT
Brian Terry
Nov 17, 2025
5.0
Great service (Meredith) and a good traditional DQ experience.
SM
Shyanne Monroe
Nov 8, 2025
5.0
I just went through drive thru. I’ve never in my life had a worker ask me to try the Dr Pepper before being served it. I AM A DR PEPPER FANATIC. I’m very picky with it. The assistant manager (didn’t get a name) got me to try the Dr Pepper before I paid and she switched the syrup box! She is an angel sent from heaven!!
CC
Craig Caruthers
Oct 26, 2025
5.0
Friendly service. Food was hot and made fresh. Of course, the ice cream is always great!
SM
Scarlett Maneikis
Oct 22, 2025
1.0
My granddaughter and i went in last night with a friend and her granddaughter. We had free coupons for the small cones. We sat in, ate, then the girls could get their cones. My friend n her gd got their ice cream first, a chocolate dipped cone, then I ordered my grand daughter ice cream. They did not charge my friend 33 cents but was rude that I had to for the same thing, in front of our kids. The lady that came to my table was rude. You just gave one kid a free dipped one, but you refuse to my granddaughters. I normally have cash on me, but didn't last night. Which i told her that. I would of paid it, but honestly the way she was so rude , and the hurt in my granddaughters eyes. Just rude. One kid is free n the other isn't. Just wrong to do 7 year old kid that way.
This Dairy Queen is located at 2789 Interstate 20, Van, TX 75790-4465, USA.
What are the opening hours of Dairy Queen in Van, TX?
Dairy Queen is open daily from 10:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does this Dairy Queen location offer drive-through service?
Yes, this Dairy Queen has a drive-through available for customer convenience.
Does this Dairy Queen serve coffee and dessert items?
Yes, the location serves coffee as well as a variety of dessert options.
Is this Dairy Queen location family-friendly and accessible?
Yes, the location welcomes families, offers a children's menu, has high chairs, wheelchair accessible entrances, and restrooms.
Can customers order food for pickup online at this Dairy Queen?
Yes, customers can place pickup orders online through their website.
Are there any nearby motels where I can stay when visiting Dairy Queen?
Yes, nearby accommodations include Van Inn Motel, van inn, and Fairfield Inn & Suites, which are convenient for visitors staying overnight.
What other dining options are near Dairy Queen on Interstate 20 in Van, TX?
Nearby dining options include Soulmans Bar-B-Que, Starbucks, Wendy's, Chester's Chicken, Carl's Jr., Taco Bell, Arby's, Godfather's Pizza Express, Subway, and Sonic Drive-In.
Are there gas stations or travel stops near Dairy Queen for travelers?
Yes, nearby you can find Love's Travel Stop, Exxon, Pilot Dealer, The Finish Line, and Love's Travel Stops and Country Stores, which are convenient for fueling and travel needs.
Does Dairy Queen's location on Interstate 20 make it easy to find during a road trip?
Yes, being located at 2789 Interstate 20 in Van, TX, this Dairy Queen is conveniently accessible for travelers on the highway, close to many motels, gas stations, and restaurants.