Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopBurger Joint
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
872 reviews
5 stars
480
4 stars
208
3 stars
91
2 stars
33
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly staff and others reporting rude or slow service.
Food Consistency
Food quality varied significantly; while some customers enjoyed fresh and hot meals, others received incorrect or poorly prepared orders.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Staffing Issues
Several reviews highlighted understaffing as a problem, leading to long wait times and service delays.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty to the location, citing long-term patronage and positive past experiences.
- THThomas HealeyJan 5, 20263.0Ordered the new chicken and it was burnt
- CCcobitechDec 13, 20255.0Great customer service and clean restaurant.
- JMJaime MartinezDec 11, 20255.0I travel in my RV all over the country. This week I stayed at Lake Tawakoni so I can visit Family in Van, Texas. 3 times I had to drive to Van to see family and 3 times the 🍟fries were fresh and Crisp. The Veggies on the Burgers always cool and Crisp. The Bread fresh and burger patty tasty. Been coming here since long before the Firetruck incident. Recommend This Place !!
- TGTabatha GallinaDec 10, 20253.0Altho the food was great on my end, my daughters experience was less so. We had a pretty large order and she got a spicy chicken strip meal and definately did not ask for the hair she found in her box like why? Yall need to do better nobody likes finding a random ling hair in their food.
- DBDillon BunchNov 29, 20252.0Worst DQ I've been to in a long time. Waited in line for 20+ minutes. Another 10 or so at the window to get the drinks, just to be told to pull around and the food will be out when it's ready......it's 2 nachos and a kids meal. Looks like only 2 people working. 1 running the counter and window and 1 cooking. Very understaffed to be on I-20
Frequently Asked Questions About Dairy Queen
What is the address of this Dairy Queen location?
This Dairy Queen is located at 2789 Interstate 20, Van, TX 75790-4465, USA.
What are the opening hours of Dairy Queen in Van, TX?
Dairy Queen is open daily from 10:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does this Dairy Queen location offer drive-through service?
Yes, this Dairy Queen has a drive-through available for customer convenience.
Does this Dairy Queen serve coffee and dessert items?
Yes, the location serves coffee as well as a variety of dessert options.
Is this Dairy Queen location family-friendly and accessible?
Yes, the location welcomes families, offers a children's menu, has high chairs, wheelchair accessible entrances, and restrooms.
Can customers order food for pickup online at this Dairy Queen?
Yes, customers can place pickup orders online through their website.
Are there any nearby motels where I can stay when visiting Dairy Queen?
Yes, nearby accommodations include Van Inn Motel, van inn, and Fairfield Inn & Suites, which are convenient for visitors staying overnight.
What other dining options are near Dairy Queen on Interstate 20 in Van, TX?
Nearby dining options include Soulmans Bar-B-Que, Starbucks, Wendy's, Chester's Chicken, Carl's Jr., Taco Bell, Arby's, Godfather's Pizza Express, Subway, and Sonic Drive-In.
Are there gas stations or travel stops near Dairy Queen for travelers?
Yes, nearby you can find Love's Travel Stop, Exxon, Pilot Dealer, The Finish Line, and Love's Travel Stops and Country Stores, which are convenient for fueling and travel needs.
Does Dairy Queen's location on Interstate 20 make it easy to find during a road trip?
Yes, being located at 2789 Interstate 20 in Van, TX, this Dairy Queen is conveniently accessible for travelers on the highway, close to many motels, gas stations, and restaurants.