Food Quality
Multiple customers reported issues with food quality, including stale items and incorrect orders.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Staff Friendliness
Some staff members received praise for their friendliness and helpfulness, while others were criticized for poor customer service.
Menu Availability
There were numerous complaints about the restaurant being out of key menu items, particularly roast beef.
Cleanliness
The dining area and restrooms were generally noted as clean, contributing positively to the overall experience.