Location.com logo
Brand Certified

Arby's

4.1
(824 reviews)

Business Details

1188 S. Oak Street, Van, TX
75790, United States
(903) 963-1122

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1188 S. Oak Street, Van, TX
75790, United States

Hours

Reviews

4.1
824 reviews
5 stars
433
4 stars
200
3 stars
92
2 stars
24
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including stale items and incorrect orders.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Staff Friendliness

Some staff members received praise for their friendliness and helpfulness, while others were criticized for poor customer service.

Menu Availability

There were numerous complaints about the restaurant being out of key menu items, particularly roast beef.

Cleanliness

The dining area and restrooms were generally noted as clean, contributing positively to the overall experience.
  • LC
    L Carlisle
    Jan 14, 2026
    1.0
    I can Not in good conscience, ever recommend this fast food company. After eating at the Van, TX location (attached to the Love's gas station), a while back, within 4 hours I was violently ill and threw up everything. Graphic, but true. Clearly food poisoning. I told a colleague about this and she stated her and her husband had also eaten there and she also became sick very soon after. I would be very careful about eating there. Something is very wrong.
  • BJ
    Brett Jones
    Jan 11, 2026
    5.0
    They are fast and service with a smile 😃
  • KP
    kristina porter
    Dec 28, 2025
    2.0
    How do you NOT have curly fries, that’s a classic side for Arby’s 🤦‍♀️
  • FB
    Flat Bag
    Dec 9, 2025
    1.0
    Im not a daily customer but when I go I order the exact same thing every time, and almost EVERYTIME my order is wrong, I am a cook, complete lack of customer satisfaction is infuriating, most of the time the food I sometimes receive is decently fresh, my French dip had very little meat compared to any other time and had very obviously been sitting already prepped for at least a hour. Also my food is never over 12 dollars, this time the exact same order was almost $20, save yourself the frustration and go LITERALLY ANYWHERE ELSE
  • KR
    Kelly R
    Nov 11, 2025
    5.0
    Kelsie at store 651 and Ken are great! Every time I come through the van location (which is pretty often) they are friendly and fast. I appreciate they remember me too.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others