Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and rudeness.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received stale or improperly prepared food.
Inventory Issues
Frequent complaints about being out of key menu items, particularly roast beef, were noted, indicating poor inventory management.
Cleanliness
The restaurant was generally reported as clean, with some customers appreciating the cleanliness of the dining area and restrooms.