McDonald's

3.8
2872 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1809 SE Frontage Rd, Van Horn, TX
79855, United States

Hours

Reviews

3.8
2,872 reviews
5 stars
1,238
4 stars
643
3 stars
476
2 stars
196
1 star
319

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service quality varied significantly; some customers praised friendly staff while others experienced rude or inattentive service.

Food Quality

Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others complained about cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting clean dining areas and others reporting unsanitary conditions.

Efficiency

While some customers appreciated fast service, others experienced long wait times and poor drive-thru management.
  • MC
    Michael Carroll
    5 days ago
    5.0
    Great food and friendly team members
  • EC
    Edgar Copeland
    5 days ago
    2.0
    Every time I stop ,there's always something cold in my order and I don't mean the drink.
  • SF
    Sonia Figueredo
    Nov 13, 2025
    5.0
    Quick service and very friendly staff.
  • MS
    Melissa Spaulding
    Oct 2, 2025
    1.0
    Was given my order. Everything was right but my coffee. Was given a hot coffee instead of the ice coffee that was on my receipt. I asked them if they could make the ice coffee I ordered. Instead of correcting the order right then and there, they put me back in line to wait another 15 minutes. By now my to go order is cold and I’m frustrated. Correct the order when the mistake is made, don’t make me wait even longer. I didn’t make the mistake 🤷🏻‍♀️
  • SR
    sharif rahimtoola
    Sep 26, 2025
    5.0
    I didn't have high hopes. McDonald's is usually an emergency/last resort stop for me. I was expecting the usual attitude, poor service, and standard food. The food was as expected. McDonald's is usually consistent. The service was surprising. I was actually treated to smiling faces and good morning greetings! Everyone working there was smiling and seemed happy to be there. I can't explain how much better that makes an experience for a customer.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1809 SE Frontage Rd, Van Horn, TX?

McDonald's at 1809 SE Frontage Rd is open daily from 6:00 AM to 11:00 PM.

During which hours is the drive-through service available at this McDonald's location?

The drive-through is available every day from 6:00 AM to 11:00 PM.