Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and quality.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, both in-store and through the mobile app.
Employee Performance
While some employees received praise for their friendliness and efficiency, others were criticized for lack of professionalism and poor work ethic.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.
OL
Olivia López
6 days ago
5.0
The service was great!
SC
Samantha Close
Dec 19, 2025
5.0
The food here and the hot chocolate is delicious. The guy that is a Caucasian male that's about 6'3 that works there with dark brown hair. Is super respectable and a very hard worker!
BG
Bryce Greene
Dec 2, 2025
2.0
Music so loud you can’t carry on a conversation.
RG
Ricardo Gongora
Nov 23, 2025
1.0
I placed an order on the app waited 10 minutes drives ten minutes to get there give them time and I pull up to the drive thru and they still make me pull up to the side. After waiting 10 minutes the food was just sitting there and the girl working there was just talking not handing out orders. Fries were thrown all over the bag burgers all smashed. This location is horrible they need new better employees.
DG
Debbie Green
Nov 22, 2025
4.0
We went through the drive through and they were not very busy. Our order was wrong and even though we asked for dipping sauce, it was no where to be found. Unfortunately, this is the norm.
What are McDonald's Van Alstyne location's regular opening hours?
McDonald's at 1001 W Stephens, Van Alstyne, TX is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru services?
Yes, the McDonald's drive-thru is open daily from 5:00 AM to midnight.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available daily from 5:00 AM to midnight. You can order online at https://mcdonalds.order.online/business/-5579.
What methods of payment does McDonald's at 1001 W Stephens accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup service is available for customers at this location.
Where can I find the full McDonald's menu online for this location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards or points at McDonald's Van Alstyne?
You can earn points for free food by joining MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby gas stations are close to McDonald's at 1001 W Stephens, Van Alstyne?
Nearby gas stations include Kwik Chek, Phillips 66, Exxon, Mobil, Shell, and Casey's General Store, which could be convenient for fueling up before or after your meal at McDonald's.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food restaurants include Burger King and Sonic Drive-In, providing alternative dining choices in the area.
What coffee shops can I visit near McDonald's at 1001 W Stephens?
Nearby coffee shops include TexaKona Coffee Lodge and Honeylu's Coffee, perfect spots for coffee or a snack before or after your meal at McDonald's.