Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,445 reviews
5 stars
593
4 stars
324
3 stars
227
2 stars
93
1 star
208
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, including cold fries and incorrect orders.
Customer Service
Service quality varied significantly; some employees were friendly and efficient, while others were rude or unhelpful.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Management Issues
Feedback indicated poor management practices, with complaints about staff training and overall operational inefficiency.
- RGRicardo Gongora1 day ago1.0I placed an order on the app waited 10 minutes drives ten minutes to get there give them time and I pull up to the drive thru and they still make me pull up to the side. After waiting 10 minutes the food was just sitting there and the girl working there was just talking not handing out orders. Fries were thrown all over the bag burgers all smashed. This location is horrible they need new better employees.
- DGDebbie Green2 days ago4.0We went through the drive through and they were not very busy. Our order was wrong and even though we asked for dipping sauce, it was no where to be found. Unfortunately, this is the norm.
- BPBarry PalmquistNov 11, 20255.0Always good
- STsummer thomasNov 4, 20251.0I don't know what is going on at this McDonald's but my order is always wrong. Literally the only McDonald's that I have a issue every single time
- BIBerenice IbarraOct 10, 20251.0Decided to grab a quick bite and received cold food. Fries were cold, the bottom bun of the mcchicken hard, no type of suace (ranch) on snack wraps, forgot my drink , and horrible customer service. DO BETTER.
Frequently Asked Questions About McDonald's
What are McDonald's Van Alstyne location's regular opening hours?
McDonald's at 1001 W Stephens, Van Alstyne, TX is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru services?
Yes, the McDonald's drive-thru is open daily from 5:00 AM to midnight.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available daily from 5:00 AM to midnight. You can order online at https://mcdonalds.order.online/business/-5579.
What methods of payment does McDonald's at 1001 W Stephens accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup service is available for customers at this location.
Where can I find the full McDonald's menu online for this location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards or points at McDonald's Van Alstyne?
You can earn points for free food by joining MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby gas stations are close to McDonald's at 1001 W Stephens, Van Alstyne?
Nearby gas stations include Kwik Chek, Phillips 66, Exxon, Mobil, Shell, and Casey's General Store, which could be convenient for fueling up before or after your meal at McDonald's.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food restaurants include Burger King and Sonic Drive-In, providing alternative dining choices in the area.
What coffee shops can I visit near McDonald's at 1001 W Stephens?
Nearby coffee shops include TexaKona Coffee Lodge and Honeylu's Coffee, perfect spots for coffee or a snack before or after your meal at McDonald's.