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McDonald's

3.7
(1456 reviews)

Business Details

1001 W Stephens, Van Alstyne, TX
75495, United States
(903) 712-2006
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 W Stephens, Van Alstyne, TX
75495, United States

Hours

Reviews

3.7
1,456 reviews
5 stars
603
4 stars
327
3 stars
228
2 stars
92
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude interactions and slow service.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or incorrect orders, but some customers enjoyed hot and fresh meals.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with mobile app orders, leading to frustration.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and unclean dining areas.

Management Issues

Customers expressed concerns about poor management and staff training, impacting overall service and order accuracy.
  • GJ
    Ginny Jones
    Jan 25, 2026
    5.0
    I don’t say this lightly: this was hands-down the best McDonald’s I’ve ever had. Everything was hot, fresh, perfectly made, and somehow tasted even better than usual (which is already saying a lot). Hash browns were crispy, sausage egg McMuffin’s were flawless, and the vibes were immaculate. Huge shoutout to Toreto and Lupe — absolute legends. Friendly, fast, and clearly care about what they’re doing. You can tell when people take pride in their work, and it shows here. They turned a regular McDonald’s run into a 10/10 experience. If every McDonald’s operated like this one, the world would be a happier place. I’ll be thinking about this meal for a long time. 👏🍔🍟
  • OL
    Olivia López
    Jan 6, 2026
    5.0
    The service was great!
  • SC
    Samantha Close
    Dec 19, 2025
    5.0
    The food here and the hot chocolate is delicious. The guy that is a Caucasian male that's about 6'3 that works there with dark brown hair. Is super respectable and a very hard worker!
  • BG
    Bryce Greene
    Dec 2, 2025
    2.0
    Music so loud you can’t carry on a conversation.
  • RG
    Ricardo Gongora
    Nov 23, 2025
    1.0
    I placed an order on the app waited 10 minutes drives ten minutes to get there give them time and I pull up to the drive thru and they still make me pull up to the side. After waiting 10 minutes the food was just sitting there and the girl working there was just talking not handing out orders. Fries were thrown all over the bag burgers all smashed. This location is horrible they need new better employees.

Frequently Asked Questions About McDonald's

What are McDonald's Van Alstyne location's regular opening hours?

McDonald's at 1001 W Stephens, Van Alstyne, TX is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru services?

Yes, the McDonald's drive-thru is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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