Many customers reported issues with food quality, including overcooked items, cold fries, and unsanitary conditions.
Service Speed
Numerous reviews highlighted slow service, with long wait times for orders and delays in the drive-thru.
Cleanliness
The restaurant was frequently described as dirty, with complaints about sticky floors and unclean tables.
Customer Service
While some staff were praised for their kindness, others received negative feedback for rudeness and poor service.
Management Issues
Several reviews mentioned poor management and understaffing, contributing to the overall negative experience.
AE
Austin Elam
Jul 5, 2022
1.0
Always slow, sub par service.
The blizzard cups usually have holes in them, and give you the blizzard first so by the time the eventually get you your food, if the orders even right, 10 minuts later your blizzard is melted.
Literally the worst DQ ever experience you could possibly have.
This isn't a one time ordeal either. It's a regular issue. So just know blizzard comes first, likely in a cup with holes that it'll melt through. Then 10 minuts later you'll get sup par food that is probably wrong.
SF
Sylvia Fields
Jul 17, 2021
1.0
Customer service was ok. My fries were over cooked and cold. My burger was very cold and looked like the meat was left out for awhile. Food was not good at all. Will not be going there again.
MS
Mildred Stafford
Aug 9, 2019
5.0
Great. Fresh food and brought to the table.
JL
Jason Love
Jun 14, 2018
3.0
Friendly staff but slow service. Older facility showing age. Was acceptable.