Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Universal City Subway® Restaurant at 902 Kitty Hawk Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
they never disappoint but today he made my sandwich exactly how i like it and gave the best customer service by far
PA
Persona Anosrep
Mar 27, 2026
1.0
Visited this Subway on Thursday evening around 7:30 PM (March 26, 2026) with my wife, and unfortunately, the experience was extremely disappointing.
The restaurant was completely empty when we walked in. We approached the counter and were looking over the menu, preparing to place our order. After telling my wife what I wanted, I stepped away to use the restroom, which was located just around the corner.
At that point, the employee behind the counter stopped me and said the restrooms were locked and that I had to order food first before using them. My wife immediately explained that she was there and about to place the order for both of us. The employee responded, “I know it’s stupid, but that’s the rules in this store.”
We were both confused—again, the place was completely empty, and we were actively in the process of ordering. I explained that I needed to use the restroom right away and that my wife was ordering, but the situation only escalated. A manager then came out with an attitude, became rude, and was dismissive instead of trying to resolve the situation professionally.
At that point, we decided this was not a place we wanted to spend our money.
It’s unfortunate because this location has clearly gone downhill over the years. Customer service was poor, and the overall experience was unwelcoming.
I would strongly recommend going elsewhere—places like Chick-fil-A or even Little Caesars treat customers with far more respect.
ZC
Zachery Coleman
Mar 22, 2026
1.0
The food is always good.
However the crew could stand to improve in their professionalism. Daniel was clearly not thrilled to be working and rolled his eyes the entire time while serving me. I get it, people have bad days, totally understandable. But treating your customers in a rude and dismissive manner won't improve sales.
CL
Cindy Lou
Mar 16, 2026
5.0
I had a large order (9 ea., 6” subs), and the two ladies, Michealla (shift lead) & Roslyn (morning shift) were both super helpful!!
Roslyn started the subs, and Michealla finished them with the veggies, sauces and cashed me out. She was very sweet and professional!
Thank you ladies for your excellent service with my big order!!
FS
Fred Sanna
Jan 29, 2026
5.0
Outstanding customer service. Exceptional knowledge and professionalism. Service with a smile.
What are the operating hours of the Subway restaurant at 902 Kitty Hawk Rd?
The Subway restaurant at 902 Kitty Hawk Rd is open from 9:00 AM to 11:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.
Does this Subway location offer delivery and curbside pickup services?
Yes, this Subway offers both curbside pickup and delivery services for customer convenience.
What meals are served at the Universal City Subway on Kitty Hawk Rd?
This Subway serves breakfast, lunch, and dinner.
Can customers dine inside the Subway at 902 Kitty Hawk Rd?
Yes, dine-in service is available at this Subway location.
Does this Subway location provide catering services?
Yes, catering services are available at the Subway on Kitty Hawk Road.
Where can I view the menu for the Subway restaurant at 902 Kitty Hawk Rd?
The menu can be viewed online at https://subway.com/en-us/restaurant/28205-0/menu/
How can I place an order for pickup or delivery at Subway on Kitty Hawk Rd?
Orders can be placed quickly and easily via the Subway app or online at https://subway.com/en-us/restaurant/28205-0/menu/
What nearby businesses can I visit before or after dining at Subway on Kitty Hawk Rd?
Nearby businesses include Little Caesars Pizza if you're craving more food options, FastMed Urgent Care for any health needs, and LiquorMAX for beverages, providing a variety of convenient stops.
Is there a place near Subway at 902 Kitty Hawk Rd where I could manage my finances or seek legal advice?
Yes, Cole Financial Service and The Law Offices of Sean Keane-Dawes, P.C. are nearby and can assist with financial advising and legal matters respectively.
What nearby facilities can help if I need urgent medical care when visiting Subway?
Both FastMed Urgent Care and CareNow Urgent Care are nearby and offer emergency medical services for your convenience.
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