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Subway

3.6
(216 reviews)

Business Details

(210) 659-5238
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Universal City Subway® Restaurant at 902 Kitty Hawk Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
902 Kitty Hawk Rd, Universal City, TX
78148, United States

Hours

Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 11:00 PM
Wednesday9:00 AM - 11:00 PM
Thursday9:00 AM - 11:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

3.6
216 reviews
5 stars
99
4 stars
38
3 stars
16
2 stars
10
1 star
53
  • NH
    nadya hannah
    2 days ago
    5.0
    they never disappoint but today he made my sandwich exactly how i like it and gave the best customer service by far
  • PA
    Persona Anosrep
    Mar 27, 2026
    1.0
    Visited this Subway on Thursday evening around 7:30 PM (March 26, 2026) with my wife, and unfortunately, the experience was extremely disappointing. The restaurant was completely empty when we walked in. We approached the counter and were looking over the menu, preparing to place our order. After telling my wife what I wanted, I stepped away to use the restroom, which was located just around the corner. At that point, the employee behind the counter stopped me and said the restrooms were locked and that I had to order food first before using them. My wife immediately explained that she was there and about to place the order for both of us. The employee responded, “I know it’s stupid, but that’s the rules in this store.” We were both confused—again, the place was completely empty, and we were actively in the process of ordering. I explained that I needed to use the restroom right away and that my wife was ordering, but the situation only escalated. A manager then came out with an attitude, became rude, and was dismissive instead of trying to resolve the situation professionally. At that point, we decided this was not a place we wanted to spend our money. It’s unfortunate because this location has clearly gone downhill over the years. Customer service was poor, and the overall experience was unwelcoming. I would strongly recommend going elsewhere—places like Chick-fil-A or even Little Caesars treat customers with far more respect.
  • ZC
    Zachery Coleman
    Mar 22, 2026
    1.0
    The food is always good. However the crew could stand to improve in their professionalism. Daniel was clearly not thrilled to be working and rolled his eyes the entire time while serving me. I get it, people have bad days, totally understandable. But treating your customers in a rude and dismissive manner won't improve sales.
  • CL
    Cindy Lou
    Mar 16, 2026
    5.0
    I had a large order (9 ea., 6” subs), and the two ladies, Michealla (shift lead) & Roslyn (morning shift) were both super helpful!! Roslyn started the subs, and Michealla finished them with the veggies, sauces and cashed me out. She was very sweet and professional! Thank you ladies for your excellent service with my big order!!
  • FS
    Fred Sanna
    Jan 29, 2026
    5.0
    Outstanding customer service. Exceptional knowledge and professionalism. Service with a smile.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 902 Kitty Hawk Rd?

The Subway restaurant at 902 Kitty Hawk Rd is open from 9:00 AM to 11:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.

Does this Subway location offer delivery and curbside pickup services?

Yes, this Subway offers both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Subway

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Certified April 26, 2026Yext Knowledge Graph
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