Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times at both drive-thru and in-store, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
While some customers praised friendly staff, many others reported rude or unhelpful service, particularly during busy times.
Food Quality
Feedback on food quality was mixed; some enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
IR
Isis Rexwinkle
Nov 15, 2025
5.0
Service was great! Arianna was the cashier and she welcomed me and my family in with a big smile and positivity 😁
JC
Joan Chapman
Nov 13, 2025
5.0
Everything is awesome except the glob of mustard in one spot of the burgers. It makes it really sour tasting.
RT
Rut Trevino
Nov 9, 2025
1.0
I literally went in with cravings of a burger i just ask to take out the onions and the mustard and sub for mayo BUT PLAIN BURGER !!!! I didn’t want a plain burger!!!!!!! Like where In my words said plain NEVERRRRR ONCEEEE!!! AND I DROVE ALL THST WAY TO GET A BURGER WITHOUT CHECKING IT AND IM ABSOLUTELY DISAPPOINTED BECUZ U THINK U CAN TRUST THESE EMPLOYEES WITH SIMPLE INSTRUCTIONS AMD THEY DO THE COMPLETE OPPOSITE AND ITS ALWAYS THE YOUNG EMPLOYEES NO OFFENSE BUT PLEASE TRAIN THOSE PPL BECAUSE WHEN A CX SAYS NO ONIONS NO MUSTARD THAT MEANS LEAVE THE TOMATOES THE PICKLES THE LETTUCE AND ADD THE MAYO !!!! But clearly my statement in person didn’t comprehend to this young cashier… I’m going to another location after this….
WC
Will Williams III (Will Tha CNA)
Nov 8, 2025
5.0
This is one of my favorite Whataburgers. They are very friendly, and the food is delicious. The service is inviting and helpful.
BB
Brandon Bruce
Oct 22, 2025
3.0
This is late night drive though. The order taker sounded irritated to speak with me. When I got to the window, he didn't look at me or acknowledge me..just reached out for my card. When he returned it, it was with my shake and no straw. When I started to ask for a straw, he closed the window on me. If coming to Whataburger late at night is wrong, just let me know and I will go somewhere else. I don't want to bother food service workers
What are the operating hours of Whataburger at 1134 Pat Booker Rd?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does Whataburger offer pickup or delivery services?
Yes, Whataburger offers both curbside pickup and delivery services.
Where is the Whataburger located in Universal City, TX?
The Whataburger is located at 1134 Pat Booker Rd, Universal City, TX 78148.
What types of food are served at Whataburger?
Whataburger serves burgers, chicken, salads, breakfast, and desserts with 100% pure beef on a toasted five-inch bun.
Can I find vegetarian or breakfast options at this Whataburger?
Yes, this location serves vegetarian options and offers breakfast, lunch, and dinner menus.
Is the Whataburger location wheelchair accessible?
Yes, the Whataburger has wheelchair accessible entrances, seating, and restrooms.
Does Whataburger provide free parking for customers?
Yes, this location offers free parking in a parking lot for customers.
Which nearby places can I visit before or after dining at Whataburger?
Nearby places include Universal City Public Library for some reading, Nick's Sports Custom T-shirt & More if you want to check out sporting goods, and Pappy G's Country Kitchen for more Southern cuisine options.
Are there nearby financial services close to Whataburger?
Yes, ACE Cash Express and H&R Block are nearby for financial services and tax assistance.
How can nearby beauty and grooming salons complement my visit to Whataburger?
After enjoying a meal at Whataburger, you can visit nearby salons such as The Shear Look, The Fade Masterz Barbershop, or Star Barber Shop for haircuts and grooming services.