Whataburger

3.9
2645 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1134 PAT BOOKER RD, UNIVERSAL CITY, TX
78148, United States

Hours

Reviews

3.9
2,602 reviews
5 stars
1,291
4 stars
561
3 stars
276
2 stars
161
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both drive-thru and in-store, with some waiting over 30 minutes for their orders.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

While some customers praised friendly staff, many others reported rude or unhelpful service, particularly during busy times.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
  • IR
    Isis Rexwinkle
    Nov 15, 2025
    5.0
    Service was great! Arianna was the cashier and she welcomed me and my family in with a big smile and positivity 😁
  • JC
    Joan Chapman
    Nov 13, 2025
    5.0
    Everything is awesome except the glob of mustard in one spot of the burgers. It makes it really sour tasting.
  • RT
    Rut Trevino
    Nov 9, 2025
    1.0
    I literally went in with cravings of a burger i just ask to take out the onions and the mustard and sub for mayo BUT PLAIN BURGER !!!! I didn’t want a plain burger!!!!!!! Like where In my words said plain NEVERRRRR ONCEEEE!!! AND I DROVE ALL THST WAY TO GET A BURGER WITHOUT CHECKING IT AND IM ABSOLUTELY DISAPPOINTED BECUZ U THINK U CAN TRUST THESE EMPLOYEES WITH SIMPLE INSTRUCTIONS AMD THEY DO THE COMPLETE OPPOSITE AND ITS ALWAYS THE YOUNG EMPLOYEES NO OFFENSE BUT PLEASE TRAIN THOSE PPL BECAUSE WHEN A CX SAYS NO ONIONS NO MUSTARD THAT MEANS LEAVE THE TOMATOES THE PICKLES THE LETTUCE AND ADD THE MAYO !!!! But clearly my statement in person didn’t comprehend to this young cashier… I’m going to another location after this….
  • WC
    Will Williams III (Will Tha CNA)
    Nov 8, 2025
    5.0
    This is one of my favorite Whataburgers. They are very friendly, and the food is delicious. The service is inviting and helpful.
  • BB
    Brandon Bruce
    Oct 22, 2025
    3.0
    This is late night drive though. The order taker sounded irritated to speak with me. When I got to the window, he didn't look at me or acknowledge me..just reached out for my card. When he returned it, it was with my shake and no straw. When I started to ask for a straw, he closed the window on me. If coming to Whataburger late at night is wrong, just let me know and I will go somewhere else. I don't want to bother food service workers

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1134 Pat Booker Rd?

Whataburger is open 24 hours a day, 7 days a week at this location.

Does Whataburger offer pickup or delivery services?

Yes, Whataburger offers both curbside pickup and delivery services.