Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.
Wait Times
Many reviews highlighted long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.
Order Accuracy
Numerous customers expressed frustration with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and tasty meals, others received cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining areas.
JJ
Javier Jaimes
6 days ago
5.0
Whataburger food is always good but I'm writing this review because of the exceptional service provided by the management and team. If I could give them more stars, I would. My nephew had a small birthday party at this location and the staff was very welcoming and helpful. One team member even gave my nephew a gift, and the manager gave us free kid's meals coupons! They're an awesome team here!
DB
Dwayne Barnes
Jan 5, 2026
5.0
Great food in a rush through the drive thru it was nice
WC
Willard Candace
Dec 19, 2025
3.0
We are from Utah so we had to check out the place everyone talks about from the south. And we have to say it was a little hyped up. It was still fun for us and we enjoyed it but not what we expected.
We did enjoy the seasonal flavors. The boba drink and the Dr Pepper shake were a hit with my kids. I also liked that the menu wasn’t huge I like less options to pick from.
It was defiantly a good pit stop place for when we need a quick bite.
GW
G Wat
Dec 14, 2025
5.0
Fast, fresh and tasty. Service was great as well. Place was very clean.
What are the operating hours of Whataburger at 1134 Pat Booker Rd?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does Whataburger offer pickup or delivery services?
Yes, Whataburger offers both curbside pickup and delivery services.
Where is the Whataburger located in Universal City, TX?
The Whataburger is located at 1134 Pat Booker Rd, Universal City, TX 78148.
What types of food are served at Whataburger?
Whataburger serves burgers, chicken, salads, breakfast, and desserts with 100% pure beef on a toasted five-inch bun.
Can I find vegetarian or breakfast options at this Whataburger?
Yes, this location serves vegetarian options and offers breakfast, lunch, and dinner menus.
Is the Whataburger location wheelchair accessible?
Yes, the Whataburger has wheelchair accessible entrances, seating, and restrooms.
Does Whataburger provide free parking for customers?
Yes, this location offers free parking in a parking lot for customers.
Which nearby places can I visit before or after dining at Whataburger?
Nearby places include Universal City Public Library for some reading, Nick's Sports Custom T-shirt & More if you want to check out sporting goods, and Pappy G's Country Kitchen for more Southern cuisine options.
Are there nearby financial services close to Whataburger?
Yes, ACE Cash Express and H&R Block are nearby for financial services and tax assistance.
How can nearby beauty and grooming salons complement my visit to Whataburger?
After enjoying a meal at Whataburger, you can visit nearby salons such as The Shear Look, The Fade Masterz Barbershop, or Star Barber Shop for haircuts and grooming services.