Brand Certified
Subway
3.5(212 reviews)
Certified by Subway • Mar 01, 2026
Business Details
902 Kitty Hawk Rd, Universal City, TX
78148, United States
Certified by Subway • Mar 01, 2026
(210) 659-5238
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Universal City Subway® Restaurant at 902 Kitty Hawk Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.5
212 reviews
5 stars
96
4 stars
38
3 stars
16
2 stars
10
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and efficient, others were reported as rude and dismissive.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with online orders, indicating a need for better order management.
Food Quality
While many customers enjoyed the freshness and taste of the food, there were also reports of unsatisfactory portions and hygiene concerns.
Staffing Issues
Several reviews highlighted understaffing and overworked employees, leading to slow service and poor customer experiences.
Cleanliness
Multiple reviews pointed out cleanliness issues, particularly in the bathrooms and food preparation areas.
- FSFred SannaJan 29, 20265.0Outstanding customer service. Exceptional knowledge and professionalism. Service with a smile.
- IAIsaiah AvilezJan 26, 20265.0I would go again but service could be better
- MOMarquise OtienoJan 11, 20265.0Top 10 best places to eat
- TBThat BxxtchJan 11, 20265.010/10 experience thanks to michealla and catelyn i come in all the time and everytime i come in im always in and out in 10 minutes they are so fast and efficient and so sweet! Highly recommend coming for dinner! These girls are always here
- LBLocal bestiesJan 11, 20265.0Catelyn and Michealla are the GOATS!! Best subway employees always great service and they are fast and efficient and so nice, will always come here when they are here!!
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 902 Kitty Hawk Rd?
The Subway restaurant at 902 Kitty Hawk Rd is open from 9:00 AM to 11:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.
Does this Subway location offer delivery and curbside pickup services?
Yes, this Subway offers both curbside pickup and delivery services for customer convenience.
What meals are served at the Universal City Subway on Kitty Hawk Rd?
This Subway serves breakfast, lunch, and dinner.
Can customers dine inside the Subway at 902 Kitty Hawk Rd?
Yes, dine-in service is available at this Subway location.
Does this Subway location provide catering services?
Yes, catering services are available at the Subway on Kitty Hawk Road.
Where can I view the menu for the Subway restaurant at 902 Kitty Hawk Rd?
The menu can be viewed online at https://subway.com/en-us/restaurant/28205-0/menu/
How can I place an order for pickup or delivery at Subway on Kitty Hawk Rd?
Orders can be placed quickly and easily via the Subway app or online at https://subway.com/en-us/restaurant/28205-0/menu/
What nearby businesses can I visit before or after dining at Subway on Kitty Hawk Rd?
Nearby businesses include Little Caesars Pizza if you're craving more food options, FastMed Urgent Care for any health needs, and LiquorMAX for beverages, providing a variety of convenient stops.
Is there a place near Subway at 902 Kitty Hawk Rd where I could manage my finances or seek legal advice?
Yes, Cole Financial Service and The Law Offices of Sean Keane-Dawes, P.C. are nearby and can assist with financial advising and legal matters respectively.
What nearby facilities can help if I need urgent medical care when visiting Subway?
Both FastMed Urgent Care and CareNow Urgent Care are nearby and offer emergency medical services for your convenience.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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