Brand Certified
Dutch Bros Coffee
4.5(667 reviews)
Certified by Dutch Bros Coffee • Mar 01, 2026
Business Details
1100 Kitty Hawk Rd., Universal City, TX
78148, United States
Certified by Dutch Bros Coffee • Mar 01, 2026
(877) 899-2767
Certified by Dutch Bros Coffee • Mar 01, 2026
https://www.dutchbros.com/locations/tx/universal-city/1100-kitty-hawk-rd.
Certified by Dutch Bros Coffee • Mar 01, 2026
About
Certified by Dutch Bros Coffee • Mar 01, 2026
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Certified by Dutch Bros Coffee • Mar 01, 2026
Hours
Certified by Dutch Bros Coffee • Mar 01, 2026
Reviews
4.5
667 reviews
5 stars
515
4 stars
57
3 stars
41
2 stars10
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and upbeat staff, highlighting their personal interactions and attentiveness.
Product Quality
The coffee and drinks received positive feedback for being delicious and consistent, with many customers expressing satisfaction with their orders.
Service Speed
While some reviews noted long wait times, many customers appreciated the quick service during busy hours and the efficiency of the drive-thru.
Inconsistency
Several customers reported issues with order accuracy and staff behavior, indicating a lack of consistency in service quality.
- MYMichael Young1 day ago5.0Love the variety of sugar free options for teas and coffees. It was one of the reasons I bought my house. I love Dutch Bros!
- KGKarly Guerrero1 day ago5.0My absolute favorite part of my day is stopping at Dutch bros Kitty Hawk, the employees make it 100000% more fabulous!!!!! Rae, Mia, and Naomi are such gems but all of the workers spread the love and make it a very enjoyable stop on my route!!!!
- MAMauricio Audibert6 days ago5.0I've always been well served at the cafeteria, the products are of quality and have an incredible flavor. I like the coffees.
- DMDerrick MFeb 23, 20265.05 stars for Dutch Bros! The service and energy are always unmatched. The team is friendly, fast, and genuinely welcoming every visit. Huge shoutout to Nayomi for going above and beyond — her positive attitude and great customer service made the experience even better. This is why Dutch Bros stands out every time! ☕✨
- ACAnnabelle CFeb 1, 20265.0I absolutely love Dutch Bros and this location is hands down one of my favorites. From the moment you pull up, the energy is unmatched. The staff is always upbeat, welcoming, and genuinely happy to be there, which makes such a difference. You can tell they care about their customers and take pride in what they do. My drinks are always made perfectly, no matter how specific my order is. Whether I’m getting a classic favorite or trying something new, it always tastes consistent, fresh, and delicious. They are so patient when explaining menu options and giving recommendations, especially if you’re unsure what to get. I’ve discovered some of my favorite drinks just by trusting their suggestions. What really sets Dutch Bros apart is the customer service. Every interaction feels personal, not rushed or robotic. They actually take the time to talk to you, remember your preferences, and make you feel seen. It turns a quick coffee stop into a highlight of my day. Even on busy days, they keep the line moving while still being friendly and attentive. The atmosphere is fun, positive, and uplifting, and it honestly makes me want to come back again and again. Dutch Bros is more than just coffee, it’s an experience. If you’re looking for amazing drinks, great vibes, and the best customer service around, this is the place to go. Highly recommend.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours for Dutch Bros Coffee at 1100 Kitty Hawk Rd.?
Dutch Bros Coffee at 1100 Kitty Hawk Rd. is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee at this location offer delivery services?
Dutch Bros Coffee does not offer delivery services, but curbside pickup is available for your convenience.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas at Dutch Bros Coffee are happy to customize your drink to your liking.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for acceptance of personal checks.
Are there any caffeine-free drink options available?
Yes, Dutch Bros offers caffeine-free options including decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Where can I order Dutch Bros Coffee ahead of time?
You can order ahead using the Dutch Bros app available on the Apple App Store and Google Play Store, or through their quick order link online.
What nearby places can I visit before or after stopping by Dutch Bros Coffee at 1100 Kitty Hawk Rd.?
Nearby you can visit QuikTrip for convenience shopping or fuel, check out Lee’s Kitchen for a meal, or relax at QT Spa. These places offer great options for your day alongside your coffee visit.
Is there a nearby school close to Dutch Bros Coffee at this location?
Yes, Judson Independent School District and Kitty Hawk Middle School are nearby, making Dutch Bros a convenient spot for parents, students, and staff to grab a coffee or refreshment.
What nearby retail or service stores are close to Dutch Bros Coffee?
Nearby you can find stores like AT&T Store for mobile needs, McCoy’s Building Supply for home improvement, and Golden Goddess Boutique for clothing and furniture shopping.
How can Dutch Bros Coffee’s location help customers running errands or shopping in the area?
Located on Kitty Hawk Rd., near several retail and service centers, Dutch Bros Coffee is a convenient stop for refreshment while running errands at places like QuikTrip, McCoy’s Building Supply, or shopping at the Mall - Litto Thrift Store.
Brand Certified Facts from Dutch Bros Coffee
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